My pc is underperforming

[arm4gh4n]

I have a Rx5500 4gb and Ryzen 3 3200g at 3.8ghz at 1.375volts and 16gb dual channel ram at 2667mghz. My Pc compared to other videos that I have been seeing has been underperforming a lot and on some games it has had a lot of dips from 100 fps (low settings) to dip to 10 or 1 fps and I am not sure Why I have tried everything it runs at 60 degrees under load for GPU and CPU. I'm starting to lose hope I have tried everything from guides to overclocking to resetting my Pc as it was not like this when I first got it. Please help. Btw it is a prebuilt because during the pandemic prices were high. My CPU runs at 70-80% usage and GPU at 50-60%. My power suply is 400w.

[Guest]

if its a prebuilt i guarantee it has loads of bloatware. Getting rid of some of it may help the problem.

 

edit: didnt see that you had already tried resetting windows,

make sure you have all the drivers you need, download the graphics drivers and amd chipset drivers from amds website, that may help.

[Hybris5112]

Seeing that you have half of your RAM used up by something or somethings I would suggest that you open up task manager and under the 'Processes' tab sort the list you see there by memory usage and see if there anything you can close.

 

With only 16GB of memory and slow memory at that there is little to no room for bloat. That means closing web browsers, any game launchers that you are not using immediately, and basically paring down anything you don't absolutely need.

[Alvin853]

Obvious question: is the display plugged into the GPU and not the mainboard? I would disable the iGPU altogether to free up some more RAM.

 

Download GPU-Z and have it running in the background while gaming, and then when a dip happens, check the sensors, especially "PerfCap Reason"

[arm4gh4n]

i am going to try the gpu z thing but my hdmi is plugged into my gpu

[arm4gh4n]

24 minutes ago, arm4gh4n said:

i am going to try the gpu z thing but my hdmi is plugged into my gpu

[arm4gh4n]

38 minutes ago, Alvin853 said:

Obvious question: is the display plugged into the GPU and not the mainboard? I would disable the iGPU altogether to free up some more RAM.

 

Download GPU-Z and have it running in the background while gaming, and then when a dip happens, check the sensors, especially "PerfCap Reason"

 

 

[Alvin853]

30 minutes ago, arm4gh4n said:

 

 

Does look perfectly normal to me, nothing noteworthy, the GPU is performing as it should. So the issue is most likely CPU related. CPU isn't overheating, so it might be some background task kicking in. That's going to be tricky to diagnose