RAM issues

[eurotraction]

Hello,

 

so lately I’ve been getting RAM error codes on BSoD. Ran a diagnostics tool and it showed up as “hardware problems detected”. From what I understand either stick of RAM is damaged though how do I test it properly? I’m afraid that the motherboard RAM slot has been damaged as well, curious of a way to test the slots as well? If it’s just RAM I’d need to buy a new set but don’t want to plug in brand new sticks into a damaged slot. 

[--SID--]

8x2GB according your signature?

 

What's the brand and model of the RAM?

[eurotraction]

5 minutes ago, --SID-- said:

8x2GB according your signature?

 

What's the brand and model of the RAM?

2x8GB (small typo). XPG D10, DDR4 @3200mhz

[TrigrH]

1 minute ago, eurotraction said:

2x8GB (small typo). XPG D10, DDR4 @3200mhz

disable XMP, does the problem go away? if so you need to tweak memory settings/voltage to get 3200mhz stable.

[eurotraction]

7 minutes ago, TrigrH said:

disable XMP, does the problem go away? if so you need to tweak memory settings/voltage to get 3200mhz stable.

I’ll try that right now. Windows just gave me a damaged memory error as well

[eurotraction]

16 minutes ago, TrigrH said:

disable XMP, does the problem go away? if so you need to tweak memory settings/voltage to get 3200mhz stable.

Disabled XMP and ran another Windows Memory Diagnostic tool run. Still showed up as “hardware problems were detected”. 

[Defective_Soul]

First at all you can use multimeter in ring mode to check if roads actualy fine, if you think that you may hawe conection iusses
2 there is memtest86+ wich you can use to check all you ram (actualy i would prefer do this step first)
3 - you may hawe macro camera on you phone, it can be realy usefull to see small pins on PC, enable light and use macro cam

[TrigrH]

2 minutes ago, eurotraction said:

Disabled XMP and ran another Windows Memory Diagnostic tool run. Still showed up as “hardware problems were detected”. 

leave XMP off for now and run some additional tests that @Defective_Soul mentioned.

[eurotraction]

16 hours ago, Defective_Soul said:

First at all you can use multimeter in ring mode to check if roads actualy fine, if you think that you may hawe conection iusses
2 there is memtest86+ wich you can use to check all you ram (actualy i would prefer do this step first)
3 - you may hawe macro camera on you phone, it can be realy usefull to see small pins on PC, enable light and use macro cam

 

16 hours ago, TrigrH said:

leave XMP off for now and run some additional tests that @Defective_Soul mentioned.

MemTest64 won’t allocate the 16GB of RAM I have. Only runs a test at 7182MB. Manually setting to run in all 16GB shows up as “memory allocation failed” 

[--SID--]

1 hour ago, eurotraction said:

 

MemTest64 won’t allocate the 16GB of RAM I have. Only runs a test at 7182MB. Manually setting to run in all 16GB shows up as “memory allocation failed” 

Run Memtest64 with each stick seperate.

[eurotraction]

46 minutes ago, --SID-- said:

Run Memtest64 with each stick seperate.

PC keeps freezing. Tried both sticks separately on both slots.

[Defective_Soul]

1 hour ago, eurotraction said:

PC keeps freezing. Tried both sticks separately on both slots.

If it freezes because of one stick then disable forced dual channel and xmp ? Mayb even set bios to default settings (just save current before fallbacking)
Also do oyu hawe other ddr4 mohterboard from wich you can ensure that it not slots but ram or vice versa (alt ram instead of motherboard)

[eurotraction]

On 3/28/2022 at 6:57 PM, --SID-- said:

Run Memtest64 with each stick seperate.

 

On 3/28/2022 at 9:11 PM, Defective_Soul said:

If it freezes because of one stick then disable forced dual channel and xmp ? Mayb even set bios to default settings (just save current before fallbacking)
Also do oyu hawe other ddr4 mohterboard from wich you can ensure that it not slots but ram or vice versa (alt ram instead of motherboard)

RAM 99% issue I'm sure. Recalled that I've bought the PC pre-built and it has warranty still. A courier picked it up today and being sent over to the seller. Thanks for the help!