Random hard crashes while gaming.

[Thaddeus Is Thicc]

For some reason i have noticed it only happens when playing either Rust or Elite Dangerous and is quite random, crashing either in the menu or while doing something ingame.

 

There are no error message's or signs before a crash happens, it crashes like i unplugged it.

 

Things i noticed, in BIOS settings after crashing, RAM settings reset, sometimes the GPU fans will 100% for a few seconds once windows boots and sometimes a driver error but rare.

 

Other software running,

Discord

Steam

iCUE

G Hub

MSI Afterburner

 

 

EDIT: this issue had been effecting me for awhile now, not just now

 

Specs,

CPU: R7 5800x

GPU: RX 580 8Gb Vram

RAM: RipjawV 3200Mhz 8Gb x2

MB: ASRock x570M Pro4
PSU: Thermaltake SmartSeries 600w

OS: Win10Pro 64Bit

BIOS: 3.50 (2 available updates)

If more info is needed, you can ask me

Edited March 9, 2022 by Thaddeus Is Thicc
forgot info

[MadAnt250]

19 minutes ago, Thaddeus Is Thicc said:

PSU: Thermaltake SmartSeries 600w

Check this, it may be the problem or not.

 

22 minutes ago, Thaddeus Is Thicc said:

Things i noticed, in BIOS settings after crashing, RAM settings reset,

Let's hope the motherboard is ok.

Mine reset once, I pushed things a bit too far.

[Thaddeus Is Thicc]

24 minutes ago, MadAnt250 said:

Let's hope the motherboard is ok.

Mine reset once, I pushed things a bit too far.

I dont overclock my ram so it couldn't be cause of overclocking

[gymleader]

+1 for the PSU being the culprit.

 

Get hwinfo64 and open up the sensor page and screenshot what the 12v and 5v rail readings are. Post here.

[Thaddeus Is Thicc]

9 minutes ago, gymleader said:

+1 for the PSU being the culprit.

 

Get hwinfo64 and open up the sensor page and screenshot what the 12v and 5v rail readings are. Post here.

where are the readings?

edit: nvm found it

Edited March 9, 2022 by Thaddeus Is Thicc

[Thaddeus Is Thicc]

17 minutes ago, gymleader said:

+1 for the PSU being the culprit.

 

Get hwinfo64 and open up the sensor page and screenshot what the 12v and 5v rail readings are. Post here.

running elite dangerous 

[Thaddeus Is Thicc]

idle

[gymleader]

Yeah your 12v rail is really swingy. Nearly 12.2v down to 11.7v. It's probably going down to like 11.5 or 11.6 which is still technically within spec but still if my PSU ever showed me 11.7 after idle of 12.2 I'd have returned it. The GPU and other components probably aren't dealing with the big swings in voltage and that's causing the issue.

 

I'm not saying this is your issue btw but it heavily points to it being the cause. If you can get a hold of a decent Corsair unit that should solve your problems.