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Hey , i recently upgrade my pc where i upgraded my Ryzen 3 2200G to Ryzen 5 5600x and Motherboard Gigabyte A320M to Gigabyte B550M DS3H.
Ever since i upgraded my mouse keeps getting disconnected and windows displays me a message that my mouse malfunctioned and doesnt fix itself, I have to manuelly reconnect my mouse to usb again. 

(I have Razer DeathAdder Essential)

The thing that confuses me is that im not able to track my problem whether its my mouse or motherboard/cpu upgrade thats causing my mouse malfunction. Basically its just my mouse that is disconnecting even if i change the usb. I have several usb devices connected like my Keyboard,webcam,speakers, bluetooth; any of them have never disconnected its just my mouse always.

I have tried several methods to fix , which are given :

  • First i thought it was a motherboard issue so i googled and saw that several ppl had this issue with my motherboard and there were several suggestion to update to the bios update where they patched usb dropouts, that didnt fix it.
  • Not only this i tried to use PCIe gen3.
  • interchanging usb ports for my mouse to check if its just that one port.

 

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11 minutes ago, GodLikeGill said:

Hey , i recently upgrade my pc where i upgraded my Ryzen 3 2200G to Ryzen 5 5600x and Motherboard Gigabyte A320M to Gigabyte B550M DS3H.
Ever since i upgraded my mouse keeps getting disconnected and windows displays me a message that my mouse malfunctioned and doesnt fix itself, I have to manuelly reconnect my mouse to usb again. 

(I have Razer DeathAdder Essential)

The thing that confuses me is that im not able to track my problem whether its my mouse or motherboard/cpu upgrade thats causing my mouse malfunction. Basically its just my mouse that is disconnecting even if i change the usb. I have several usb devices connected like my Keyboard,webcam,speakers, bluetooth; any of them have never disconnected its just my mouse always.

I have tried several methods to fix , which are given :

  • First i thought it was a motherboard issue so i googled and saw that several ppl had this issue with my motherboard and there were several suggestion to update to the bios update where they patched usb dropouts, that didnt fix it.
  • Not only this i tried to use PCIe gen3.
  • interchanging usb ports for my mouse to check if its just that one port.

 

Try uninstalling all Razer software and drivers then reboot and use the windows default ones.

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4 minutes ago, GodLikeGill said:

Did not work!

Does the mouse work fine on other computers? Does it work on a clean install of windows, before adding any other drivers. Maybe one of the other device drivers you have is interfering? You can try a live linux and see it the mouse works there. If it does, you have a driver / software issue. If not, RMA.

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