Jump to content

My PC randomly restarts with no BSOD

I tried many solutions I've found on the web but the error still occurs. I checked the event viewer and it says "Event 41, Kernel-Power (70368744177664),(2)".

 

PC Specs:
CPU: Ryzen 5 5600G
Mobo: MSI Mag B550m Bazooka
RAM: TForce Vulcan Z 3200 8GB 2x
SSD: Kingston SNVS/500GB
HDD 1: HGST HTS545050A7E680
HDD 2: TOSHIBA MK2555GSX
PSU: SilverStone ST70F-ES230


WinDBG Preview:
Microsoft (R) Windows Debugger Version 10.0.22473.1005 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff80338a00000 PsLoadedModuleList = 0xfffff8033962a1b0
Debug session time: Sun Dec 26 01:17:09.494 2021 (UTC + 8:00)
System Uptime: 0 days 0:02:41.094
Loading Kernel Symbols
...............................................................
................................................................
..............Page 370a96 not present in the dump file. Type ".hh dbgerr004" for details
...................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 0000000000361018). Type ".hh dbgerr001" for details
Loading unloaded module list
..........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff80338df70d0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffe081569dbc90=0000000000000101
3: kd> !analyze -v
*******************************************************************************

  • *
  • Bugcheck Analysis *
  • *


*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000010, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: ffffe08156ed8180, The PRCB address of the hung processor.
Arg4: 000000000000000a, The index of the hung processor.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1530

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 1662

Key : Analysis.Init.CPU.mSec
Value: 233

Key : Analysis.Init.Elapsed.mSec
Value: 5805

Key : Analysis.Memory.CommitPeak.Mb
Value: 73

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: MEMORY.DMP

BUGCHECK_CODE: 101

BUGCHECK_P1: 10

BUGCHECK_P2: 0

BUGCHECK_P3: ffffe08156ed8180

BUGCHECK_P4: a

FAULTING_PROCESSOR: a

PROCESS_NAME: NoxVMHandle.exe

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

STACK_TEXT:
ffffe081569dbc88 fffff80338e1f36e : 0000000000000101 0000000000000010 0000000000000000 ffffe08156ed8180 : nt!KeBugCheckEx
ffffe081569dbc90 fffff80338c1c3cd : 0000000000000000 ffffe081569c2180 0000000000000246 0000000000002846 : nt!KeAccumulateTicks+0x2061be
ffffe081569dbcf0 fffff80338c1c971 : 000000000000282b 0000000000001801 ffffe081569c2180 0000000000000001 : nt!KiUpdateRunTime+0x5d
ffffe081569dbd40 fffff80338c167e3 : ffffe081569c2180 0000000000000000 fffff80339631588 0000000000000000 : nt!KiUpdateTime+0x4a1
ffffe081569dbe80 fffff80338c1f1a2 : ffffb10370e3eaf0 ffffb10370e3eb70 ffffb10370e3eb00 000000000000000c : nt!KeClockInterruptNotify+0x2e3
ffffe081569dbf30 fffff80338cde135 : 0000000060280997 ffffb403f44d3e60 ffffb403f44d3f10 ffff5b0972e2939b : nt!HalpTimerClockInterrupt+0xe2
ffffe081569dbf60 fffff80338df8b7a : ffffb10370e3eb70 ffffb403f44d3e60 0000000000000001 0000000000000000 : nt!KiCallInterruptServiceRoutine+0xa5
ffffe081569dbfb0 fffff80338df90e7 : 000000002c0d31a1 ffffe081569c5088 ffffb10370e3ec21 ffd881b871f66804 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
ffffb10370e3eaf0 fffff80338c3a656 : 0000000000000000 0000000000000000 0000000000000002 fffff400066095d0 : nt!KiInterruptDispatchNoLockNoEtw+0x37
ffffb10370e3ec80 fffff80338c3a448 : fffff14f40728fe8 0000000000000000 fffff80339650b00 0000000000000000 : nt!KeFlushMultipleRangeTb+0x166
ffffb10370e3ed20 fffff80338cb2e1c : 0000000000000000 000000000000d0e0 fffff14f40728fd8 0000000000000000 : nt!MiFlushTbList+0x88
ffffb10370e3ed50 fffff80338cb5005 : ffffb10370e3f070 ffffb10370e3f080 ffffb10370e3ef80 fffff178a7a03940 : nt!MiFlushTbAsNeeded+0x11c
ffffb10370e3ee90 fffff80338c587aa : ffff9e80e51f9000 fffff10000000000 ffffb10370e3ef80 ffffb1030000000a : nt!MiLinkPoolCommitChain+0x65
ffffb10370e3eef0 fffff80338c58627 : 0000000000000000 0000000000001000 0000000000000001 0000000000000000 : nt!MiCommitPoolMemory+0xfe
ffffb10370e3ef40 fffff80338c58464 : 0000000000004000 ffffb10370e3f040 0000000000000000 ffff9e8000000004 : nt!MmAllocatePoolMemory+0xcf
ffffb10370e3f000 fffff80338c582b5 : ffff9e80e51f9000 ffffb10370e3f168 0000000000004000 0000000000000004 : nt!RtlpHpEnvAllocVA+0xc8
ffffb10370e3f070 fffff80338c57c15 : 0000000000000000 00000000000000c0 00000000000000e0 0000000000000000 : nt!RtlpHpAllocVA+0xf5
ffffb10370e3f130 fffff80338c579ae : 0000000000000000 0000000000000004 0000000000000000 0000000000000004 : nt!RtlpHpSegMgrCommit+0xf5
ffffb10370e3f200 fffff80338c56e0b : 0000000000000001 ffff9e80e5101f20 0000000000000000 ffffb40400000004 : nt!RtlpHpSegPageRangeCommit+0x1ee
ffffb10370e3f2a0 fffff80338c8d0a6 : 0000000000004000 0000000000004000 ffffb10370e3f3e1 0000000080000001 : nt!RtlpHpSegAlloc+0xab
ffffb10370e3f300 fffff80338c8c77f : ffff9e80dcae9cc0 0000000000000008 0000000074536d4d fffff80338ff787e : nt!ExAllocateHeapPool+0x8f6
ffffb10370e3f440 fffff80338c48006 : 0000000080000000 0000000000004000 0000000074536d4d fffff40000000000 : nt!ExpAllocatePoolWithTagFromNode+0x5f
ffffb10370e3f490 fffff80338c635bf : 0000000000000000 ffffb10370e3f550 0000000000000800 0000000000000000 : nt!MiAllocatePool+0x86
ffffb10370e3f4e0 fffff80338c49052 : ffffffffffffffff ffffffffffffffff ffffb403f9cfca30 ffffb40300000000 : nt!MiCreatePrototypePtes+0x53
ffffb10370e3f590 fffff80338ffd877 : ffffb40400000000 0000000000000800 ffffb10370e3f901 ffffb40300000800 : nt!MiAddViewsForSection+0x3c2
ffffb10370e3f690 fffff80338ffd35c : 0000000000000004 0000000000000000 ffffb10370e3f968 ffffb10370e3f978 : nt!MiMapViewOfDataSection+0x197
ffffb10370e3f7c0 fffff80338ffedc9 : 0000000000000021 ffffb10370e3fb40 000000001690ea10 0000000000000000 : nt!MiMapViewOfSection+0x34c
ffffb10370e3f910 fffff80338e08ab8 : ffffb40402504080 000000001690e928 0000000077566d4d 0000000000000021 : nt!NtMapViewOfSection+0x159
ffffb10370e3fa50 00007ff8fc7ed274 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x28
000000001690e908 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ff8fc7ed274


SYMBOL_NAME: nt!KeAccumulateTicks+2061be

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 2061be

FAILURE_BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_INVALID_CONTEXT_nt!KeAccumulateTicks

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {95498f51-33a9-903b-59e5-d236937d8ecf}

Followup: MachineOwner
---------

Link for the dmp file: https://www.dropbox.com/s/2rav5wijbj8qky1/MEMORY.DMP?dl=0
Event Viewer Screenshots:
https://www.dropbox.com/s/soalyufurx75x0v/Screenshot 2022-01-09 174345.png?dl=0

https://www.dropbox.com/s/nzr0oa7ke6xxqzt/Screenshot 2022-01-09 174433.png?dl=0

Link to comment
Share on other sites

Link to post
Share on other sites

If it just restarts, no BSOD or any other point of failure I would suggest it's the PSU that is either faulty or not powerful enough for your system.

Link to comment
Share on other sites

Link to post
Share on other sites

1 minute ago, fuzz0r said:

If it just restarts, no BSOD or any other point of failure I would suggest it's the PSU that is either faulty or not powerful enough for your system.

My PSU is 700watts. Would that be not enough for my system? how can I test my psu if it's faulty?

 

Link to comment
Share on other sites

Link to post
Share on other sites

3 minutes ago, Zvio said:

My PSU is 700watts. Would that be not enough for my system?

It's all about the quality in the first place. Your PSU is very low quality and groupregulated. Not an interesting choice for a 700w. You'd better spend your money on a higher quality 450w.

But I don't think the PSU is the issue here.

Motherboard BIOS up to date?

All drivers up to date?

RAM is on the support list?

Link to comment
Share on other sites

Link to post
Share on other sites

1 minute ago, --SID-- said:

It's all about the quality in the first place. Your PSU is very low quality and groupregulated. Not an interesting choice for a 700w. You'd better spend your money on a higher quality 450w.

But I don't think the PSU is the issue here.

Motherboard BIOS up to date?

All drivers up to date?

RAM is on the support list?

I just updated my BIOS and checked my drivers and they are all updated. Regarding about the RAM I looked at pcpartpicker and it is compatible with the mobo

 

Link to comment
Share on other sites

Link to post
Share on other sites

6 minutes ago, Zvio said:

I just updated my BIOS and checked my drivers and they are all updated. Regarding about the RAM I looked at pcpartpicker and it is compatible with the mobo

 

Most manufacturers have a list of memory that is compatible with their system.

Try checking the website of your motherboard.

Link to comment
Share on other sites

Link to post
Share on other sites

5 minutes ago, fuzz0r said:

Most manufacturers have a list of memory that is compatible with their system.

Try checking the website of your motherboard.

Just checked it and it's compatibleimage.png.537f42b0365eb49ba0848a13e835c1d9.png

Link to comment
Share on other sites

Link to post
Share on other sites

1 hour ago, Zvio said:

Just checked it and it's compatibleimage.png.537f42b0365eb49ba0848a13e835c1d9.png

I would try and run memtest86, I always leave mine running for at least 1 pass.

Link to comment
Share on other sites

Link to post
Share on other sites

7 minutes ago, fuzz0r said:

I would try and run memtest86, I always leave mine running for at least 1 pass.

I ran memtest86 and windows memory diagnostic a few days ago and it returned no error

Link to comment
Share on other sites

Link to post
Share on other sites

4 minutes ago, Zvio said:

I ran memtest86 and windows memory diagnostic a few days ago and it returned no error

Then I would think it might be your CPU, actually.

I am trying to analyze your dump file atm - from what I can gather that would be my next place to look.

 

I know that sucks.

Do you have a friend you could borrow a compatible CPU from to test?

Link to comment
Share on other sites

Link to post
Share on other sites

1 minute ago, fuzz0r said:

Then I would think it might be your CPU, actually.

I am trying to analyze your dump file atm - from what I can gather that would be my next place to look.

 

I know that sucks.

Do you have a friend you could borrow a compatible CPU from to test?

Thank you that would help out a lot. I'll try and ask if my colleague has an extra CPU

 

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×