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870 EVO errors disappear after firmware update

Diligence
By Diligence
in Storage Devices
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Posted

Hi guys,

 

     My 1 TB Samsung 870 EVO was working fine and suddenly began to give me errors when copying files from it. I emptied the drive and formatted it. I performed a full diagnostic scan using Samsung magician and it gave me many bad spots on the drive. I also performed a SMART test and it stopped after a few minutes with a red message on the top right corner of the window reading "Failing LBA". Also, the SMART values for "Uncorrectable Error Count" and "ECC Error Rate" are at critical values. The Drive has only 2.5TB written and is less than a year old so, it hasn't really been used much

 

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     I took out the drive, intending to RMA it. I left it for a week without power and just before returning it, I connected it again and found that a new firmware version is available. After installing it, no errors were found on the drive during the full diagnostic scan and the "Failing LBA" message stopped appearing but the SMART errors remained.

 

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I have a couple of questions for you:

 

1) Were the errors caused by a problem in the previous firmware version?

 

2) Should I return the drive?

 

3) Do I have a valid case for return / replacement?

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Posted

Of course return it, Samsung has a good RMA repuation and shall fix it or replace it for ya

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