6700 xt issue!

[Phil.marsh]

Morning!

 

Ill start by telling the issue followed by the spec:

 

Installed my new GPU from a 5600xt to a 6700xt, bit temperamental getting it to display an image, however, after using DDU and reinstalling the drivers it seemed to work.

 

I started by playing some games, worked fine for about an hour? then all of a sudden the screen went black, and now whenever I restart or turn on the PC it shows no image. I can hear windows booting in, making all the sounds if I mash the keyboard, but nothing displayed.

 

GPU Fans are spinning, so I assume it's running? When I connect my 5600xt back up, everything comes back to life.

 

I have it connected via the pigtail 2 x 8 pin connector, to:

550w corsair PSU.

Ryzen 5 5600x

32gb ram (4 x 8gb ddr4 3000mhz)

Asrock B450M Steel Legend

AIO Cooler

1 x NVME 1TB

1 x SSD 256gb

5 x 120mm fans

 

 

 

[TheeShadowStorm]

I mean the PSU is below the recommended wattage for that GPU so maybe it's just on the edge of functional.

If you are able to try a 650W and see if that solves it then that would be my first port of call.

Aside from that you could swap out display cables and or displays to see if it might be an issue with one of those

[Phil.marsh]

2 minutes ago, TheeShadowStorm said:

I mean the PSU is below the recommended wattage for that GPU so maybe it's just on the edge of functional.

If you are able to try a 650W and see if that solves it then that would be my first port of call.

Aside from that you could swap out display cables and or displays to see if it might be an issue with one of those

I should have mentioned I have a corsair 850w psu on the way, I was just worried that I have a dead card.

 

I have tried multiple monitors, cables, etc but not much change.

 

Would a lack of power to the gpu cause it to display nothing from boot?

[TheeShadowStorm]

7 minutes ago, Phil.marsh said:

I should have mentioned I have a corsair 850w psu on the way, I was just worried that I have a dead card.

 

I have tried multiple monitors, cables, etc but not much change.

 

Would a lack of power to the gpu cause it to display nothing from boot?

Honestly I'm not sure if there are consistent symptoms of an under powered system this may or may not be the issue.

I think the upgrade is good regardless, for future headroom etc.

Plus if you still have the issue after upgrading the PSU then you can start to point the finger at the card with a bit more certainty and start a warranty claim

[Phil.marsh]

So an update on this situation....

 

Turns out it was a dead card. Tried with the new PSU, no luck, got a replacement card, and it works a dream!!!

 

Thanks for all your help