new pc, windows locking up.

[Eatz]

i recently built myself a new pc as my old one couldnt fit my 3070 i bought.
i didnt reinstall windows, just moved the drives over because i have alot of data on here that would take FOREVER to move over.
heres my old and new system specs.
old: https://pcpartpicker.com/list/ktBX8J
new: https://pcpartpicker.com/list/s8g6TJ
anyway, ive been geting random lockups when i use my system, not even under heavy load, its completely random.
i havent configured any motherboard settings other than XMP and i have not touched a thing from my original install of windows.
the lockups are strange, at first some windows buttons wont work and one or two programs will crash, then everything will crash if i try to interact with my taskbar, then everything except the search bar and windows button becomes unclickable, once I open either of those nothing happens but nothing in the menus that pop up are usable and i cant type in the search box.
ive never had anything like this happen to my pc before, any help is appreciated. thank you in advance.
 

[Bombastinator]

Didn’t even reinstall windows?  There is no such thing as completely random about computers.  So much so that even faking randomness is difficult.  My favorite random number generator remains a wall of lava lamps with a video camera trained on it 24/7.  There are people who feel this still isn’t random enough. 
One of the problems windows has are the uninstall wizards.  They often don’t actually completely uninstall things for one.  I get that it would take forever to do it right.  This is a reason why clean installs are to be avoided if possible generally.  They suck.  It would be the first thing I would try to fix this one though.

[Eatz]

3 minutes ago, Bombastinator said:

Didn’t even reinstall windows?  There is no such thing as completely random about computers.  So much so that even faking randomness is difficult.  My favorite random number generator remains a wall of lava lamps with a video camera trained on it 24/7.  There are people who feel this still isn’t random enough. 
One of the problems windows has are the uninstall wizards.  They often don’t actually completely uninstall things for one.  I get that it would take forever to do it right.  This is a reason why clean installs are to be avoided if possible generally.  They suck.  It would be the first thing I would try to fix this one though.

thats not an option it would take far too long to get all my data properly moved over.

 

[Tech87]

21 minutes ago, Eatz said:

thats not an option it would take far too long to get all my data properly moved over.

 

Hate to say it, but it's going to have to be an option if you ever want a stable system again.

[Bombastinator]

30 minutes ago, Eatz said:

thats not an option it would take far too long to get all my data properly moved over.

 

Then I have no answer for you I’m afraid. There might be a way to do it faster.  You’ve got two hard drives and the one that boots (which I assume is the SSD) is the one you want the system on anyway.  I’m wondering if maybe the HDD is really full or something.  That can itself be a problem.  You might try one of the lesser levels of reinstall like “refresh”.  The problem is there’s no way I know of at least to even start troubleshooting this thing without it.

[Eatz]

Just now, Bombastinator said:

Then I have no answer for you I’m afraid. There might be a way to do it faster.  You’ve got two hard drives and the one that boots (which I assume is the SSD) is the one you want the system on anyway.  I’m wondering if maybe the HDD is really full or something.  That can itself be a problem.

well, forgot to mention i have 20 of those 4tb drives and all of them are full.

[Eatz]

obviously most are in an external housing but still, i dont want to risk having no access to that data.

[Bombastinator]

14 minutes ago, Eatz said:

well, forgot to mention i have 20 of those 4tb drives and all of them are full.

Ah.  That does change things a bit. 20 != 1. (How do you even get 20 sata drives in a system anyway without weird hacks? Sounds like some sort of chia mining system or a NAS or something else enterprise.  20 4tb HDDs is a lot of storage). Is the system on the SSD?  If so this one isn’t hard:  Disconnect the HDDs, reinstall the system, reconnect the HDDs.  I suspect that may have its own issues though as there are generally a max of 6 sata ports on a standard desktop which means this is not one such.  Gonna need a  list of the actual hardware to even have a chance at this one.

Edited November 1, 2021 by Bombastinator

[Eatz]

1 minute ago, Bombastinator said:

Ah.  That does change things a bit. 20 != 1. (How do you even get 20 sata drives in a system anyway without weird hacks? Sounds like some sort of mining system) Is the system on the SSD?  If so this one isn’t hard:  Disconnect the HDDs, reinstall the system, reconnect the HDDs.  I suspect that may have its own issues though as there are generally a max of 6 sata ports on a standard desktop which means this is not one such.  Gonna need a  list of the actual hardware to even have a chance at this one.

i gave you a list of my hardware

also if there is ANY risk at all of me no longer being able to acess the data on the drives i dont want to do it. the drives are all striped so i have redundancy in case one dies but i still dont want to take the risk of the new windows config not being able to acess my stuff.

 

[Eatz]

3 minutes ago, Bombastinator said:

Ah.  That does change things a bit. 20 != 1. (How do you even get 20 sata drives in a system anyway without weird hacks? Sounds like some sort of mining system) Is the system on the SSD?  If so this one isn’t hard:  Disconnect the HDDs, reinstall the system, reconnect the HDDs.  I suspect that may have its own issues though as there are generally a max of 6 sata ports on a standard desktop which means this is not one such.  Gonna need a  list of the actual hardware to even have a chance at this one.

theres alot of content on my c drive that cannot be redownloaded as well. and moving the files over manually would not work because they need to be properly configured.

[Bombastinator]

4 minutes ago, Eatz said:

theres alot of content on my c drive that cannot be redownloaded as well. and moving the files over manually would not work because they need to be properly configured.

So live with it or put the system back the way it was I guess.  Doesn’t sound like a system that should even be running windows.  This is very far from a home gaming machine.  I’m not sure what it is but there’s got to be some unmentioned parts such as bifurcators or something to make it have that many drives. I’m afraid this is very far outside my personal experience.

[Eatz]

8 minutes ago, Bombastinator said:

So live with it or put the system back the way it was I guess.  Doesn’t sound like a system that should even be running windows.  This is very far from a home gaming machine.  I’m not sure what it is but there’s got to be some unmentioned parts such as bifurcators or something to make it have that many drives. I’m afraid this is very far outside my personal experience.

most of the drives are on a NAS but are deeply interconnected into my main drive as they house my 3d modeling files and projects.

[Bombastinator]

33 minutes ago, Eatz said:

most of the drives are on a NAS but are deeply interconnected into my main drive as they house my 3d modeling files and projects.

So there are two machines not one.  I still don’t have a way around this though.

[Eatz]

On 11/1/2021 at 12:11 AM, Bombastinator said:

So there are two machines not one.  I still don’t have a way around this though.

i reinstalled windows, and reinstalled every program i had that shouldnt cause problems and its still happening.

 

[Bombastinator]

Not sure what “doesn’t cause problems” in this case means, but then either the problem is hardware or is software in one of those other areas.  Standard things to check hardware wise first are heat Issues or memory fault issues.  Not because they are necessarily likely but because they’re cheap and easy to check, at least in a rough way.  Heat issues are checked  by checking operating temps to see if stuff is running hot (which can happen with new cases) and memory issues can be checked with memtest86. PSU power levels can also matter because the 3070 not only uses a lot of average power but can produce really high transient spikes which can overwhelm lower power or sometimes older PSUs.  This commonly results in sudden shutdowns though which is not being reported. There is also often a “click” from the PSU which is also not being reported.  If the “lockups” (an inexact term, could mean a bunch of different things) are BSODs mini dumps of the crash data can be useful.  A list of what parts are in the machine can also be useful for hardware issues because it can show or rule out possible points of failure quickly.

[Eatz]

On 11/5/2021 at 6:56 AM, Bombastinator said:

Not sure what “doesn’t cause problems” in this case means, but then either the problem is hardware or is software in one of those other areas.  Standard things to check hardware wise first are heat Issues or memory fault issues.  Not because they are necessarily likely but because they’re cheap and easy to check, at least in a rough way.  Heat issues are checked  by checking operating temps to see if stuff is running hot (which can happen with new cases) and memory issues can be checked with memtest86. PSU power levels can also matter because the 3070 not only uses a lot of average power but can produce really high transient spikes which can overwhelm lower power or sometimes older PSUs.  This commonly results in sudden shutdowns though which is not being reported. There is also often a “click” from the PSU which is also not being reported.  If the “lockups” (an inexact term, could mean a bunch of different things) are BSODs mini dumps of the crash data can be useful.  A list of what parts are in the machine can also be useful for hardware issues because it can show or rule out possible points of failure quickly.

i sent pcpartpicker links in me original post. the issues have become less common now after a quick factory windows reset but are still happening after playing games for a long time, the timing still seems random though.

 

[Bombastinator]

1 hour ago, Eatz said:

i sent pcpartpicker links in me original post. the issues have become less common now after a quick factory windows reset but are still happening after playing games for a long time, the timing still seems random though.

 

Yeah.  With no mention of the NAS which was a bit confusing at first. (2 systems were new system and nas, not old system and new system) If the reset helped and there aren’t two seperate problems, it’s a software issue having to do with windows and possibly whatever is running on the NAS.  Only thing I know to do which is kind of a “nuke the site from orbit” kind of thing and apparently not really feasible anyway is the clean install thing. Windows is just too big and old and oniony.  It’s kind of amazing that the thing works as well as it does. I don’t even know much about how windows interacts with nases in general though let alone the peculiarities of your particular one. Might need a NAS dude to get into the nitty gritty and untangle stuff so that what is happening can be explained.  My suspicion is you have a whole bunch of instances of the same problem and your reset cleaned some of them but maybe not all of them.