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Rx570 Windows 10 driver install issue.

HesCalledTheStig
By HesCalledTheStig
in Graphics Cards
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I’m trying to install drivers for my RX 570 on a fresh windows 10 install and I get the error shown in the photo.  I click the more info button and follow the instructions, shown in the second photo, and it still does the same thing. Meanwhile, my GPU is showing a a basic display adapter on the hardware manager. Any ideas how to fix this?

7A2A5E4B-B1C0-4032-9A9F-7D64AA33FEC3.jpeg

80E6D3A7-083B-43CB-B488-BF20C444DC0F.jpeg

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Have you tried using DDU after disabling the windows driver updates?

Main: AMD Ryzen 7 5800X3D, Nvidia GTX 1080 Ti, 16 GB 4400 MHz DDR4 Fedora 38 x86_64

Secondary: AMD Ryzen 5 5600G, 16 GB 2667 MHz DDR4, Fedora 38 x86_64

Server: AMD Athlon PRO 3125GE, 32 GB 2667 MHz DDR4 ECC, TrueNAS Core 13.0-U5.1

Home Laptop: Intel Core i5-L16G7, 8 GB 4267 MHz LPDDR4x, Windows 11 Home 22H2 x86_64

Work Laptop: Intel Core i7-10510U, NVIDIA Quadro P520, 8 GB 2667 MHz DDR4, Windows 10 Pro 22H2 x86_64

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Just now, svmlegacy said:

Have you tried using DDU after disabling the windows driver updates?

No. I haven’t tried that yet. I just followed the instructions provided. I’ll try DDU now and then try reinstalling. 

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Ran DDU and then tried reinstalling the GPU drivers and I’m still getting the same error. Anything else I can try?

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What version of Windows 10 did you install?

Phobos: AMD Ryzen 7 2700, 16GB 3000MHz DDR4, ASRock B450 Steel Legend, 8GB Nvidia GeForce RTX 2070, 2GB Nvidia GeForce GT 1030, 1TB Samsung SSD 980, 450W Corsair CXM, Corsair Carbide 175R, Windows 10 Pro

 

Polaris: Intel Xeon E5-2697 v2, 32GB 1600MHz DDR3, ASRock X79 Extreme6, 12GB Nvidia GeForce RTX 3080, 6GB Nvidia GeForce GTX 1660 Ti, 1TB Crucial MX500, 750W Corsair RM750, Antec SX635, Windows 10 Pro

 

Pluto: Intel Core i7-2600, 32GB 1600MHz DDR3, ASUS P8Z68-V, 4GB XFX AMD Radeon RX 570, 8GB ASUS AMD Radeon RX 570, 1TB Samsung 860 EVO, 3TB Seagate BarraCuda, 750W EVGA BQ, Fractal Design Focus G, Windows 10 Pro for Workstations

 

York (NAS): Intel Core i5-2400, 16GB 1600MHz DDR3, HP Compaq OEM, 240GB Kingston V300 (boot), 3x2TB Seagate BarraCuda, 320W HP PSU, HP Compaq 6200 Pro, TrueNAS CORE (12.0)

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2 minutes ago, BondiBlue said:

What version of Windows 10 did you install?

Looks like it’s 1607. 

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1 minute ago, HesCalledTheStig said:

Looks like it’s 1607. 

That's ancient for Windows 10. IIRC version 1607 was from 2016 or so. You'll definitely want to run a much, much newer version of Windows 10. You should be able to update your existing install, but if you haven't set everything up yet then it might be quicker to just do a proper, clean installation of a current version of Windows 10. 

Phobos: AMD Ryzen 7 2700, 16GB 3000MHz DDR4, ASRock B450 Steel Legend, 8GB Nvidia GeForce RTX 2070, 2GB Nvidia GeForce GT 1030, 1TB Samsung SSD 980, 450W Corsair CXM, Corsair Carbide 175R, Windows 10 Pro

 

Polaris: Intel Xeon E5-2697 v2, 32GB 1600MHz DDR3, ASRock X79 Extreme6, 12GB Nvidia GeForce RTX 3080, 6GB Nvidia GeForce GTX 1660 Ti, 1TB Crucial MX500, 750W Corsair RM750, Antec SX635, Windows 10 Pro

 

Pluto: Intel Core i7-2600, 32GB 1600MHz DDR3, ASUS P8Z68-V, 4GB XFX AMD Radeon RX 570, 8GB ASUS AMD Radeon RX 570, 1TB Samsung 860 EVO, 3TB Seagate BarraCuda, 750W EVGA BQ, Fractal Design Focus G, Windows 10 Pro for Workstations

 

York (NAS): Intel Core i5-2400, 16GB 1600MHz DDR3, HP Compaq OEM, 240GB Kingston V300 (boot), 3x2TB Seagate BarraCuda, 320W HP PSU, HP Compaq 6200 Pro, TrueNAS CORE (12.0)

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Just now, BondiBlue said:

That's ancient for Windows 10. IIRC version 1607 was from 2016 or so. You'll definitely want to run a much, much newer version of Windows 10. You should be able to update your existing install, but if you haven't set everything up yet then it might be quicker to just do a proper, clean installation of a current version of Windows 10. 

I have it running updates right now. I never thought to make sure it was up to date. I was more concerned at getting my pc up and running for work on Monday. 

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