PC games not working

[Morrie Sells Wigs]

So, all of a sudden, since the weekend effectively, my pc freezes then crashes whenever I try to play Warzone.

 

I've checked my GPU is upto date, looked at Task Manager (TM) to see if I have too much stuff running etc...and I'm stumped.

I've been playing Warzone with absolutely zero issues for over a year and now it will freeze then crash within a minute of loading into the actual game proper.

 

Obviously, my assumption was it's the game.

 

But, now I'm having trouble loading Apex.

 

It starts to load up and I see the small box with the anti cheat logo and bar filling up, Steam says it's running, TM says it's running...but it never actually loads and stays on my desktop home page.

 

Then i get the box saying this program won't load do you want to close etc...

 

The strange thing is, I can play my other games with no issue.

 

I've played, Project Cars, Diablo 3, Hades, Back 4 Blood

 

These are all played offline or with a single player/co-op focus, so could it be something about these online multiplayer games and their anti cheat or something?

I don't run mods or hacks or anything, so could it be something with my Windows protection that is causing an issue?

 

I don't know why it has suddenly become an issue.

 

I'm on the latest drivers etc...and Windows update is all up to date, and scanned and repaired Warzone last night to no avail.

 

My C drive is almost filled, but otherwise I have space on all my hard drives, my temps are ok, no malware as far as I can tell.

 

I'm stumped.

 

Any suggestions, guys and gals?

 

I've since confirmed it is specifically Dev Error 6065 (Direct X) that is causing the problem, but Googling it doesn't really provide much help.

 

I'm hoping someone has had the same problem and found a solution...hopefully that doesn't involve re-downloading the entire game of Warzone.

 

(Specs are i5 10400f, 2060, 16gb RAM)

[Radium_Angel]

check the health of the hard drives, or look in the Control Panel>Admin Tools>Event Viewer

 

See if there are any Red Xs anywhere, specifically in the Windows Logs>System section

[Mark Kaine]

1 hour ago, Maury Sells Wigs said:

My C drive is almost filled,

Try to make some space, so its not red (low space) in explorer... while not the same issue, I've noticed lots of games have "some" issue when my OS drive is "almost" full.

 

 

Otherwise yeah, check event log, device manager... 

 

 

[Mark Kaine]

@Maury Sells Wigs

 

Looks like you have a lot to try (some obvious,  some not so obvious fixes)

 

Quote

What is Dev Error 6065?

Players encounter CoD Modern Warfare and Warzone Dev Error 6065 because of outdated Windows and system drivers. This issue can also occur because of corrupted or unreadable game data. The maximum graphics settings or sometimes administrator privileges can also trigger the dev 6065 error message on PC.

How to Fix Dev Error 6065 in Warzone?

Restart your system.

Open the game and launcher as administrator.

Update your system drivers.

Reinstall the DirectX.

Disable your antivirus and Turn off your firewall to check if they are creating the issue.

Uninstall and Reinstall the Graphics Driver.

Disable applications like MSI Afterburn and programs with overlay features like Nvidia’s GeForce Experience.

Trick 2

Disable Full-Screen Optimizations to fix Dev Error 6065

But, there's more! (read it)

 

https://www.google.com/amp/s/updatecrazy.com/fixed-dev-error-6065-directx-encountered-an-unrecoverable-error/

[Morrie Sells Wigs]

13 hours ago, Radium_Angel said:

check the health of the hard drives, or look in the Control Panel>Admin Tools>Event Viewer

 

See if there are any Red Xs anywhere, specifically in the Windows Logs>System section

If there are red Xs what do I do about it?

[Morrie Sells Wigs]

12 hours ago, Mark Kaine said:

@Maury Sells Wigs

 

Looks like you have a lot to try (some obvious,  some not so obvious fixes)

 

But, there's more! (read it)

 

https://www.google.com/amp/s/updatecrazy.com/fixed-dev-error-6065-directx-encountered-an-unrecoverable-error/

I just can't understand why it is suddenly an issue. 

I've played Warzone with no issues at all since it came out.

Then, out of the blue on Saturday it just crashed.

 

Now, within a minute of getting to the main game menu it freezes then crashes. 

 

My other Blizzard game, Diablo 3, runs with no issue, as do other games - so it can't be a hardware issue. 

Is it possible my game file/save has been corrupted and I'll have to do a complete re-download and install?

 

Is that the last-worst case scenario when all else fails?

[Mark Kaine]

4 minutes ago, Maury Sells Wigs said:

Is it possible my game file/save has been corrupted and I'll have to do a complete re-download and install?

 

Is that the last-worst case scenario when all else fails?

Yeah, that's why its the last point in the link I posted ...

 

Did you try other things like disable full screen optimization,  or the blizzard repair thing, etc?

 

 

10 minutes ago, Maury Sells Wigs said:

If there are red Xs what do I do about it?

Well, you post the entries,  hopefully @Radium_Angel knows what to do with it, personally i don't have much experience with this...

 

 

Oh, also did you update BIOS, chipset drivers and DDU drivers? (sorry if you mentioned it already)

 

 

[Morrie Sells Wigs]

3 hours ago, Mark Kaine said:

Yeah, that's why its the last point in the link I posted ...

 

Did you try other things like disable full screen optimization,  or the blizzard repair thing, etc?

 

 

Well, you post the entries,  hopefully @Radium_Angel knows what to do with it, personally i don't have much experience with this...

 

 

Oh, also did you update BIOS, chipset drivers and DDU drivers? (sorry if you mentioned it already)

 

 

So, now I'm getting a message about Paging File Error and it still crashes.

 

The weird part is I have no issues until I actually try to load from the lobby menu area into the actual game. 

 

As soon as it finds a game, be it regular BR or Payload or whatever, it goes to load me in and freezes...then crashed straight back to Blizzard.

 

Another weird thing is just as it's about to crash my screen goes brighter, just a bit.

 

I wondered, on playstation you cannot update a game unless you have almost twice the storage space of the actual update.

 

If your update is 20gb you need closer to 40.

 

Could it be something similar, as Warzone is a huge file size already?

 

My internal storage and external HDD have space, and it has never been an issue before the weekend - however, my C drive is literally full, with about 250mb left.

 

 

[Mark Kaine]

38 minutes ago, Maury Sells Wigs said:

My internal storage and external HDD have space, and it has never been an issue before the weekend - however, my C drive is literally full, with about 250mb left.

 

Might be. Try to free up enough space or move the game to another drive, or just reinstall. 

 

I mean it almost sounds like that might be the issue. 

[Radium_Angel]

5 hours ago, Maury Sells Wigs said:

If there are red Xs what do I do about it?

Post *full* error message here.

the full hard drive of C: is bad. Empty the Temp folder and the Windows\Temp folder

 

[Morrie Sells Wigs]

5 hours ago, Mark Kaine said:

Might be. Try to free up enough space or move the game to another drive, or just reinstall. 

 

I mean it almost sounds like that might be the issue. 

Trouble is, I don't know what I can delete and what I can't from my C Drive.

 

Like, what is just bloatware and what is essential.

 

I tried reverting back to an earlier Nvidia driver update but the option to reverse/roll back is greyed out.

 

I think I'm going to just do a reinstall and hope for the best.

 

Thanks for your advice. 

[Morrie Sells Wigs]

4 hours ago, Radium_Angel said:

Post *full* error message here.

the full hard drive of C: is bad. Empty the Temp folder and the Windows\Temp folder

 

Yes, I think I'll try and trim some bloat and then do a full reinstall...if that doesn't work I'm done.

[Radium_Angel]

Just now, Maury Sells Wigs said:

Yes, I think I'll try and trim some bloat and then a reinstall.

A re-install of windows is possibly overkill here, lets start with the basics, and go from there.

[Morrie Sells Wigs]

1 minute ago, Radium_Angel said:

A re-install of windows is possibly overkill here, lets start with the basics, and go from there.

Yes, I meant reinstall Warzone.

 

Sorry, I should have been more specific. 

 

 

[Mark Kaine]

1 hour ago, Maury Sells Wigs said:

Trouble is, I don't know what I can delete and what I can't from my C Drive.

 

Like, what is just bloatware and what is essential.

Thats difficult to say - without seeing it. How big is the hard-drive,  what games are installed? Any videos,  games you don't play anymore, documents,  etc? 

It doesn't really make sense to deinstall windows stuff, cause windows usually isn't that big, but yeah, you'd need to post screenshots of what's actually on the C drive to be sure.

 

 

2 hours ago, Maury Sells Wigs said:

I tried reverting back to an earlier Nvidia driver update but the option to reverse/roll back is greyed out.

You need to use DDU. And reinstall the driver. 

 

11 hours ago, Mark Kaine said:

Oh, also did you update BIOS, chipset drivers and DDU drivers? (sorry if you mentioned it already)

 

And BIOS and chipset drivers (newest versions)

 

1 hour ago, Maury Sells Wigs said:

Yes, I meant reinstall Warzone.

I mean thats worth a try, but usually that's the last resort,  you should first reinstall the drivers , starting with DDU and also post the errors from the event log...  it doesn't really make sense to reinstall and then possibly have the same issues because the drivers are messed up or something. 

Btw, that's not unusual that drivers break or that you simply need a new bios/chipset driver. 

 

I mean you can just start with DDU *in safe mode* and reinstall new drivers and post the errors from event viewer.

 

 

DDU:

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

 

Drivers:

https://www.nvidia.com/Download/index.aspx

 

 

 

 

 

 

[Morrie Sells Wigs]

14 hours ago, Mark Kaine said:

Thats difficult to say - without seeing it. How big is the hard-drive,  what games are installed? Any videos,  games you don't play anymore, documents,  etc? 

It doesn't really make sense to deinstall windows stuff, cause windows usually isn't that big, but yeah, you'd need to post screenshots of what's actually on the C drive to be sure.

 

 

You need to use DDU. And reinstall the driver. 

 

And BIOS and chipset drivers (newest versions)

 

I mean thats worth a try, but usually that's the last resort,  you should first reinstall the drivers , starting with DDU and also post the errors from the event log...  it doesn't really make sense to reinstall and then possibly have the same issues because the drivers are messed up or something. 

Btw, that's not unusual that drivers break or that you simply need a new bios/chipset driver. 

 

I mean you can just start with DDU *in safe mode* and reinstall new drivers and post the errors from event viewer.

 

 

DDU:

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

 

Drivers:

https://www.nvidia.com/Download/index.aspx

 

 

 

 

 

 

So, I cleared some stuff from the C drive, and then uninstalled and re-downloaded Warzone - and so far it's working. 

 

I played a few games, and it was fine.

 

Fingers crossed, it'll be fine.

 

Thanks for your advice, mate.