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Router problem

zahinhasan
By zahinhasan
in Networking
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My router (D-Link DIR-816) is not connecting to the internet (the light indicating "Connected to the internet" is not lit). I have directly connected the main line to my pc and it's working fine. But when I connect to the router its not connecting to the internet. It's starting the wireless bands properly. I have restarted and reset many times and everything I could think of but no luck. Is there anything I'm missing?

Any help is appreciated.

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5 hours ago, zahinhasan said:

My router (D-Link DIR-816) is not connecting to the internet (the light indicating "Connected to the internet" is not lit). I have directly connected the main line to my pc and it's working fine. But when I connect to the router its not connecting to the internet. It's starting the wireless bands properly. I have restarted and reset many times and everything I could think of but no luck. Is there anything I'm missing?

Any help is appreciated.

What device is upstream of the DIR-816?

 

Have you tried a new ethernet cable?

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On 10/18/2021 at 1:51 PM, zahinhasan said:

My router (D-Link DIR-816) is not connecting to the internet (the light indicating "Connected to the internet" is not lit). I have directly connected the main line to my pc and it's working fine. But when I connect to the router its not connecting to the internet. It's starting the wireless bands properly. I have restarted and reset many times and everything I could think of but no luck. Is there anything I'm missing?

Any help is appreciated.

What is this "main line" connected to, a box with an ethernet port?  Did your PC just get an IP address and "just work" like when its connected to the router when that was working?

ASUS B650E-F GAMING WIFI + R7 7800X3D + 2x Corsair Vengeance 32GB DDR5-6000 CL30-36-36-76  + ASUS RTX 4090 TUF Gaming OC

Router:  Intel N100 (pfSense) Backup: GL.iNet GL-X3000/ Spitz AX Switches: Netgear MS510TXUP, MS510TXPP, GS110EMX
WiFi6: Zyxel NWA210AX (1.7Gbit peak at 160Mhz) WiFi5: Ubiquiti NanoHD OpenWRT (~500Mbit at 80Mhz)
ISPs: Zen Full Fibre 900 (~930Mbit down, 115Mbit up) + Three 5G (~1200Mbit down, 115Mbit up, variable)
Upgrading Laptop/Desktop CNVIo WiFi 5 cards to PCIe WiFi6e/7

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14 hours ago, Alex Atkin UK said:

What is this "main line" connected to, a box with an ethernet port?  Did your PC just get an IP address and "just work" like when its connected to the router when that was working?

The "main line"(the line came from ISP) is directly connected to my PC nothing in between. This is working fine for now.

 

No, I signed in with the user name and password manually from the Dial up settings and then work. 

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