xotic pc

[tangolima]

in 2021, is xotic pc a company ok to do business with. i know the whole build your own thing but im deployed overseas without access to parts and one way mail is 60 days. so that said, xotic ok? origin? digital storm?

[Wilbur Cobb]

I made a post about my experience with XoticPC, personally they royally screwed up 2 orders from 2 different people on a basic level. 

 

After threats they finally refunded my money, and I took my business to OriginPC. So far, so good. My order has yet to arrive today, I will update on it's condition and let you know if I can recommend them. Keep in mind too, this is a laptop order, they tend to handle shipping a little better and there is a lot less to screw up.

 

iBUYPOWER is who I traditionally ordered from. I had a nice desktop that lasted 7 years, and a laptop I am still currently using that came in mint condition. They just don't have a great top-of-the-line-laptop selection, if that's what you are interested in.

 

Almost no matter who you order from though, the pre-built market is just unreasonably terrible. This is especially true if something is actually wrong with your PC when it arrives, and they actually have to do customer service. It's astonishing how subpar even the best builders are ...

 

If you ask me, who ever you go with, its a bit of a coin toss. If they manage not to screw up, just stick with em.

[tangolima]

thanks for your input, well noted. i also would prefer origin but they wont ship custom cooling loop to military overseas. i read mixed reviews for xotic but alot of bad, like your story. so far they are the only ones that will ship desktop with custom cooling loop...maybe cause they already know they are trash and dont care about the condition it will arrive in lol.

[Wilbur Cobb]

8 minutes ago, tangolima said:

thanks for your input, well noted. i also would prefer origin but they wont ship custom cooling loop to military overseas. i read mixed reviews for xotic but alot of bad, like your story. so far they are the only ones that will ship desktop with custom cooling loop...maybe cause they already know they are trash and dont care about the condition it will arrive in lol.

Cooling in general is a mixed bag with these pre-builts, and by cooling loop you mean liquid cooling? Most of the time liquid cooling is unnecessary, this is especially true if the cooling pipes are small. You would probably be better off with just air cooling.

 

Infact, here is a video from Gamers Nexus that summarizes their experiences with builders so far, and he has some great tips for you. 

I would also recommend checking out Linus's secrete shopper series, this way you get an idea what you are in for.

 

Don't expect miracles either, be fully prepared to have to send the system back. It's just part of the process apparently, and I am sorry it doesn't get much better for a market peddling $4k machines! Lol.

 

If I were you, I would see about ordering the parts and building it yourself if you can, maybe get some help if you know anyone who can build a PC. I understand if you don't have the time or resources for that, which is why pre-builds are perfectly valid, they are just comically terrible for some reason.

[tangolima]

ok thank you so much again for your input, i shall review all of your suggestions and evaluate.

[Wilbur Cobb]

Seems like OriginPC is a no go. They weren't even arsed to benchmark a $5k laptop to find out that the processor was way underperforming, and the machine constantly went to BSOD whenever it tried to run on the best performance preset.

 

In essence it seems like they sent me a laptop with a faulty motherboard, and a dead pixle.

 

I am going for the MSI GE76 Raider 11UH-245 from GenTechPC instead. Different reseller, and a brand that's never failed me. Let's see if GenTechPC is any good.

 

EDIT: Looks like all they sell is laptops, never mind. OriginPC is trash though, saddly.

[tangolima]

wow, i wasn't expecting that. this makes it more frustrating and difficult to navigate

[Wilbur Cobb]

15 hours ago, tangolima said:

wow, i wasn't expecting that. this makes it more frustrating and difficult to navigate

This whole market is frustrating. This is the second time in a row I had to send back a laptop that arrived to me broken, and right out of the box!

 

My brother's MSI was in ment condition, so was my older MSI laptop when I got it, so I am gonna stick with MSI. Should've followed my own advice on sticking with what you know.