Nvidia Surround SYSTEM_SERVICE_EXCEPTION

[Guest]

So I finally got my third 1080p monitor today, and I thought I would start up Nvidia surround and test out some games and see if they ran. The problem is, whenever I try to activate surround, the following things happen:

 

• Nvidia Control Panel Freezes up
• You hit "Apply" to enable surround but then just turns off the other two monitors and unchecks the surround option
• After Multiple tries, The computer bluescreens and I get a SYSTEM_SERVICE_EXCEPTION

I've made sure all my monitors are running at 1080p @ 60Hz. Using the two DVI Connectors and the HDMI connector on my GTX 650, and I'm running Windows 8.1 64-bit. Any help guys? Thanks.

 

Note: One time after the bluescreen Surround DID enable on startup, but it was in a weird resolution of 3480x1024 or something like that. Not sure what to do.

[Guest]

Also running the latest drivers. Google has been no help to me in this problem....

[dragoon20005]

I might need a bit more info about the monitors

 

brand and model

 

were you able to get 2 monitors running in dual display mode before the 3rd monitor came in?

[Guest]

I might need a bit more info about the monitors

 

brand and model

 

were you able to get 2 monitors running in dual display mode before the 3rd monitor came in?

All 3 of the monitors are different. I have:

Dell E2414H

Dell U2312HM - One I got today

Dell ST2320L

 

All 3 of the monitors work fine with surround disabled. I was even able to get surround working with a 1050p monitor, though the resolutions were messed up because they weren't all 1080p. (The reason I got this new monitor)

[Altecice]

Are you on the latest drivers? 

Have you tried reinstalling with the "clean install" option?

[X1XNobleX1X]

So I finally got my third 1080p monitor today, and I thought I would start up Nvidia surround and test out some games and see if they ran. The problem is, whenever I try to activate surround, the following things happen:

 

• Nvidia Control Panel Freezes up
• You hit "Apply" to enable surround but then just turns off the other two monitors and unchecks the surround option
• After Multiple tries, The computer bluescreens and I get a SYSTEM_SERVICE_EXCEPTION

I've made sure all my monitors are running at 1080p @ 60Hz. Using the two DVI Connectors and the HDMI connector on my GTX 650, and I'm running Windows 8.1 64-bit. Any help guys? Thanks.

 

Note: One time after the bluescreen Surround DID enable on startup, but it was in a weird resolution of 3480x1024 or something like that. Not sure what to do.

Fix from Tomshardware: 

• How to Fix SYSTEM_SERVICE_EXCEPTION BSOD Error?

  In order to fix SYSTEM_SERVICE_EXCEPTION BSOD error that is caused due to KB2778344 Windows update, administrators must uninstall the update by following the step-by-step instructions given below:

  1. As the computer restarts, press F8 key continuously to display the Advanced Boot Options screen.
  2. On Advanced Boot Options screen, select Safe Mode by pressing down arrow and press Enter to start Windows 8 computer in safe mode.
  3. Once started in safe mode, log on to Windows 8 computer with the administrator account.
  4. Click Desktop tile from the Start screen to go to the desktop screen.
  5. Once on the desktop screen, hover mouse to the bottom right corner of the window.
  6. From the displayed options, click Settings.
  7. On the Settings pane, click Control Panel.
  8. On the opened All Control Panel Items window, click Programs and Features.

     

      

  9. On Programs and Features window, click View installed updates from the left pane.
  10. On Installed Updates window, right click Security Update for Microsoft Windows (KB2778344) update. 
  11. From the displayed option, click Uninstall to remove the selected update.

      

       

  12. On Uninstall an update confirmation box, click Yes to continue with the uninstallation.
  13. Close Installed Updates window when done.
  14. Restart the computer normally.
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[dragoon20005]

when the blue screen came out what was the full exact error code

[Guest]

when the blue screen came out what was the full exact error code

Didn't specify, I just got this message:

Except it says SYSTEM_SERVICE_EXCEPTION where it says look for the error online.

 

I'm going to try Noble's suggestion.

[Guest]

@X1XNobleX1X it doesn't even appear that I have Update KB2778344

 

Could you link where you found that article?

[Guest]

I solved the issue on my own, I tried downgrading the Nvidia driver to 331 and it works perfectly. Thanks for the help though!