Crashing\freezing\ctds on games.

[ZataraTMM]

Hello. I'm having serious problems with my PC and can't get to the end of it. I'm at a dead end right now and have no idea how fix this. I'm getting demotivated fast. I searched for hours\days and I've come across nothing.

I've noticed that Everytime i play a game on high settings, game either crashes or ctds OR rn, completely freezes my pc and nothing in event log shows. At first i tought it was my xmp profile, nope not at all. My clocks seem default, have never changed anything in there other than XMP. 

I've got a i7 9700k rtx 2060super 16gb ram tx650m.

What I'm experiencing right now is me having to cap my fps at 60, go to low settings, turn on vsync , and turn off 144hz through nvidia control panel so i can  atleast play a game. Games usually crash few mins into loading screen or in main menu and most of the times as of right now, completely freezing my pc and trying to alt f4 or task mngr does nothing. And after a min mouse stops working also. 

Just to mention, i had a similar problem on cod warzone where xmp kept crashing the game and i read that ppl were having lots of problems with OC and warzone.

As i mentioned i have to lock my settings from nvidia panel to play a game. AA, fps cap, hz, vsync. On a pc like this i can easily assume i shouldn't be having this much problems trying to play games on high.

Current games I'm having problems on are the division 2 and apex legends

 

On div, as soon as i load into the main menu, pc completely freezes. I move the mouse for a few secounds and that stops working. But if i lower settings it works fine. 

 

I just tried testing my ram sticks, launching game with only 1. Still freezing on each, i tried the different slots i didn't use before, same thing. 

 

 

I will try to provide as much info as i can.

[SkilledRebuilds]

1 minute ago, ZataraTMM said:

What I'm experiencing right now is me having to cap my fps at 60, go to low settings, turn on vsync , and turn off 144hz through nvidia control panel so i can  atleast play a game. Games usually crash few mins into loading screen or in main menu and most of the times as of right now

So can you actually "FINISH" some sort of game at low settings or does that "ALWAYS" crash too?
Leading me to Outright GPU issues if it can't, and maybe Motherboard OC settings enabled at Default like some boards do...and its unstable forcing something that is unstable.

[Radium_Angel]

Could be overheating.

How are you monitoring your temps of the CPU and GPU?

 

A failing power supply can also cause issues like this

[ZataraTMM]

4 minutes ago, SkilledRebuilds said:

So can you actually "FINISH" some sort of game at low settings or does that "ALWAYS" crash too?
Leading me to Outright GPU issues if it can't, and maybe Motherboard OC settings enabled at Default like some boards do...and its unstable forcing something that is unstable.

I can finish the game, play it normally IF it isn't on high settings. As for the oc, it's all set on auto, how would i go on about fixing these on a z390d? 

[ZataraTMM]

5 minutes ago, Radium_Angel said:

Could be overheating.

How are you monitoring your temps of the CPU and GPU?

 

A failing power supply can also cause issues like this

I haven't monitored them alot but i think they're stable. I ran furmark for 10m and it didn't crash on that, gpu reached 84, did stresstests no crashes at all. It did freeze once AFTER the tests were done and i ran a sfc scan 

[Radium_Angel]

5 minutes ago, ZataraTMM said:

I haven't monitored them alot but i think they're stable. I ran furmark for 10m and it didn't crash on that, gpu reached 84, did stresstests no crashes at all. It did freeze once AFTER the tests were done and i ran a sfc scan 

Monitor in realtime with CPUTemp and GPUTemp, nice little programs that sit resident in the task bar and show you what's going on.

 

Check the health of your hard drives. HDTune can do this, so can the manufacturer of the hard drive, they'll have tools to test with.

MemTest86 is the only way to know if the RAM is physically bad (warning: wqill take several hours to run a test)

[SkilledRebuilds]

6 minutes ago, ZataraTMM said:

I can finish the game, play it normally IF it isn't on high settings. As for the oc, it's all set on auto, how would i go on about fixing these on a z390d? 

Here is your Manual - https://download.gigabyte.com/FileList/Manual/mb_manual_z390-d_e.pdf

Look for Enhanced Multi-Core Performance in your BIOS
Determines whether to allow the CPU to run at Turbo C1 speed. Auto lets the BIOS automatically configure this setting. (Default: Auto)

Set to Manual - This is a setting that will make ALLCORES Turbo to a faster than typical speed,..can cause instability.

Worth sussing with it off and see if you experience the same crashing types.. or if its solves/reduced to help pinpoint other things.


 

[ZataraTMM]

1 minute ago, Radium_Angel said:

Monitor in realtime with CPUTemp and GPUTemp, nice little programs that sit resident in the task bar and show you what's going on.

 

Check the health of your hard drives. HDTune can do this, so can the manufacturer of the hard drive, they'll have tools to test with.

MemTest86 is the only way to know if the RAM is physically bad (warning: wqill take several hours to run a test)

I'll give it a shot. I have a hdd plugged in that I don't use at all, it's just a backup of my old pc incase i need something from it. I have a nvme and a ssd

 

[Radium_Angel]

3 minutes ago, ZataraTMM said:

I'll give it a shot. I have a hdd plugged in that I don't use at all, it's just a backup of my old pc incase i need something from it. I have a nvme and a ssd

 

Test them all...

 

[ZataraTMM]

20 minutes ago, Radium_Angel said:

Test them all...

 

Just tested them all, all are with 0 errors

[Radium_Angel]

2 minutes ago, ZataraTMM said:

Just tested them all, all are with 0 errors

OK, then drives are good.

Test RAM next with MemTest86

[ZataraTMM]

43 minutes ago, Radium_Angel said:

OK, then drives are good.

Test RAM next with MemTest86

Hey mate ,just a follow up on this. I was waiting to run the memtest overnight. So i was troubleshooting the random stuff that came to mind.

I capped my FPS to 100, with mid, it didn't crash, i put 144 it crashed. i have yet to find the fps sweetspot but for the nvidia panel settings, This is the sweetspot i found. No crashes for now I want to test 144 again with these settings and see if i crash.

 

Does this somewhat narrow down the problem or still nothing at all? 

[Radium_Angel]

4 minutes ago, ZataraTMM said:

Hey mate ,just a follow up on this. I was waiting to run the memtest overnight. So i was troubleshooting the random stuff that came to mind.

I capped my FPS to 100, with mid, it didn't crash, i put 144 it crashed. i have yet to find the fps sweetspot but for the nvidia panel settings, This is the sweetspot i found. No crashes for now I want to test 144 again with these settings and see if i crash.

 

Does this somewhat narrow down the problem or still nothing at all? 

Either the software needed to run at 144 is causing issues, or overheating is.