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For the past few months my laptop has been giving this inconsistent BSOD, but once it appears it won't stop. 

Last time I stopped using my laptop and what it was like 2 weeks later the BSOD problem vanished for a few months. 

 

This time I've tried clean install of windows 10, older and newer GPU driver but without success, this has been occurring with every update of Windows 10, but it seems that older versions like 1st version of Windows 10 is less likely to trigger the BSOD. 

 

Right I can barely get inside of the OS without freezing and having other BSODs

 

My system specs:

Acer VN7-591G 

CPU: Intel core I7 4720HQ 2.60GHz

GPU: GTX 860m 4GB

 

The BSOD that always shows up is VIDEO_DXGKRNL_ERROR

 

Wasn't able get a system diagnostic but was able do get a dump

 

https://drive.google.com/folderview?id=1TXi9AzFAYCgqyCXw0AUqK95oNmv-rri4

Screenshot_20210416-163200.png

Screenshot_20210416-163148.png

Screenshot_20210416-163137.png

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"Rise red as the dawn" - Scarlet Guard motto (Red Queen Series)

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Have you checked temperatures on this system? What happens when you try to run safe mode?

I WILL find your ITX build thread, and I WILL recommend the SIlverstone Sugo SG13B

 

Primary PC:

i7 8086k - EVGA Z370 Classified K - G.Skill Trident Z RGB - WD SN750 - Jedi Order Titan Xp - Hyper 212 Black (with RGB Riing flair) - EVGA G3 650W - dual booting Windows 11 and Fedora Linux - Black and green theme, Razer brainwashed me.

Draws 400 watts under max load, for reference.

 

PSU tier list

How many watts do I need?

PSU misconceptions, protections explainedgroup reg is bad

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2 hours ago, Fasauceome said:

Have you checked temperatures on this system? What happens when you try to run safe mode?

Temperatures are normal as they always are, safe mode deactivates the GPU so it will run fine with the integrated graphics. 

 

The worse thing is that it is random, I can let the laptop run for weeks and nothing happen, and as soon as I reboot or turn on the next day it might simply do that, I seriously find no explanation 

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"Rise red as the dawn" - Scarlet Guard motto (Red Queen Series)

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4 hours ago, wolfxtr3m said:

Temperatures are normal as they always are, safe mode deactivates the GPU so it will run fine with the integrated graphics. 

 

The worse thing is that it is random, I can let the laptop run for weeks and nothing happen, and as soon as I reboot or turn on the next day it might simply do that, I seriously find no explanation 

If there were some kind of firmware problem with the GPU, you could attempt a flash (though personally I've never poked around for laptop GPU firmware)

 

You could reach out to customer support and see if this is an issue with some known troubleshooting steps from them

 

I hate to say it but due to the age you might just have some defunct hardware.

I WILL find your ITX build thread, and I WILL recommend the SIlverstone Sugo SG13B

 

Primary PC:

i7 8086k - EVGA Z370 Classified K - G.Skill Trident Z RGB - WD SN750 - Jedi Order Titan Xp - Hyper 212 Black (with RGB Riing flair) - EVGA G3 650W - dual booting Windows 11 and Fedora Linux - Black and green theme, Razer brainwashed me.

Draws 400 watts under max load, for reference.

 

PSU tier list

How many watts do I need?

PSU misconceptions, protections explainedgroup reg is bad

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Share on other sites

On 4/17/2021 at 9:52 PM, Bitter said:

Is this one of the older laptops afflicted by the bad solder with Nvidia cards?

Seriously no idea, it's a 2014 model

 

Interesting enough, this laptop has its temps on the 98°C, from what I read about the laptop it's the regular temperature for this one

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"Rise red as the dawn" - Scarlet Guard motto (Red Queen Series)

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