Jump to content

Hello guys, I'm in desperate situation and need your wisdom. For almost a year i have BSOD problem which gets worse each day. the situation is this. the first bsod's i started to get after i bought a new pc i just didn't really think much about it (happens), but months later it started crashing left and right and there's peace period for like a month and then crashes start all over again like 5bsods in 10mins. I send it to warranty, they told me there was nothing wrong with it "i should change CPU fan cuz its stock and not for gaming or heavy loads". didn't know that discord is heavy load or just booted up pc is under so much stress these days... after half year i send it again cuz it just went bananas... unusable... keeping it for more then a month. still telling me its fine and they cant find the problem but they think that stock cooler (ryzen wraith prism) cant handle the ryzen 7 2700x heat and heats ram and vram and that's why it crashes constantly. they gonna change the cooler and add an extra cooler to tower (5 in total, 3 front, 1 back +1 they are adding). but i didn't get in my 70 bsods or so any overheating messages or anything. but i had gotten 1 message "your motherboard is damaged....". if not bsoding it would love to get stuck on when turned on on post screen (just _ in right top corner) but after couple of restarts i would get past it.
do you guys think what warranty gonna do will work? if not could you shine your wisdom to me?
My build:
Case: Matrex 55
cpu fan: wraith prysm
CPU: ryzen 7 2700x
GPU: rtx 2070 super
RAM: 8gbx2 g.skill ram

MOBO: msi b450m pro m2 max
psu: 650w aero cool

what i have already tried:
1. reinstalled windows x5
2. updated bios
3. tried windows tool memory diagnostics (deep scan) it showed memory problem in hardware , but warranty said it shows nonsense...
4. checked voltages V-core and its very unstable, friend told me it shouldn't  fluctuate that much. 1.320V-1.408V

https://discord.com/channels/@me/809890144462962748/814586751930597417
https://discord.com/channels/@me/809890144462962748/814579656480522280
https://discord.com/channels/@me/809890144462962748/814579656480522280

https://discord.com/channels/@me/809890144462962748/814579822243872838

I know its dusty, but its after half year of usage. they say i have to do maintenance every 1-2 months
https://discord.com/channels/@me/809890144462962748/831154535371243543

P.S sorry for my bad English.

Link to comment
https://linustechtips.com/topic/1325816-constant-bsod/
Share on other sites

Link to post
Share on other sites

get WhySoSlow 1.61

run the analyze option, and safe the report and watch if theres any usefull info there. it will stress test your system for 1 min or so, to get some telemetry data out of your components, it should at least give you a hint in the right direction

Link to comment
https://linustechtips.com/topic/1325816-constant-bsod/#findComment-14641523
Share on other sites

Link to post
Share on other sites

6 minutes ago, EvilRosko said:

3. tried windows tool memory diagnostics (deep scan) it showed memory problem in hardware , but warranty said it shows nonsense...

Use MemTest86

If the RAM is bad, show them the results. MemTest WILL find out if your RAM is bad. If they don't honour the warranty based on that, then sue them because the parts are clearly defective.

 

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

Link to comment
https://linustechtips.com/topic/1325816-constant-bsod/#findComment-14641524
Share on other sites

Link to post
Share on other sites

46 minutes ago, Radium_Angel said:

Use MemTest86

If the RAM is bad, show them the results. MemTest WILL find out if your RAM is bad. If they don't honour the warranty based on that, then sue them because the parts are clearly defective.

 

 

47 minutes ago, Haraikomono said:

get WhySoSlow 1.61

run the analyze option, and safe the report and watch if theres any usefull info there. it will stress test your system for 1 min or so, to get some telemetry data out of your components, it should at least give you a hint in the right direction

i will if pc comes back still defective. at the moment i cant do any tests while its still at warranty. im just afraid it will come back as before, unchanged...

Link to comment
https://linustechtips.com/topic/1325816-constant-bsod/#findComment-14641723
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×