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New Razer Book 13 Black line on screen when watching video. (WanderVision Spoilers)

ScottWood
By ScottWood
in Troubleshooting
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I got a new Laptop today and when I watch video on it after a few minutes it gets a black line down the screen (Disney+ or Netflix) I have reinstalled the graphics drivers but that's not worked, i cant figure out what it is that would case this as everything else works perfectly. 

 

 

IMG_4110.jpg

Laptop Macbook Pro 15" 2018 With Touchbar
CPU  AMD Threadripper 1950X Motherboard Asus Zenith Extreme Ram G.Skill Trident Z RGB 64GB (8x8GB) DDR4 3200MHz GPUs 2X MSI 1080TI Seahawk X  Case Cooler Master Cosmos C700P Storage  Corsair NX 400GB Pcie SSD / Samsung 850 Evo 1TB / WD 4TB HDD(W/Optane) PSU Evga SuperNova G2 1600W Cooling  EK Phoenix TR4  Keyboard Corsair Vengance K95 Rgb Cherry MX Blue Mouse  Logitech G502 Lightspeed W/ Powerplay Sounds Corsair SP 2500 / Beyerdynamic DT990 / Schiit Stack  Display  2X Acer Predator X34p 3440X1440

 

 

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Posted

Maybe mark this picture for wandavision spoilers? Or at least change the picture

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1 minute ago, Hyrogenes said:

Maybe mark this picture for wandavision spoilers? Or at least change the picture

Sorry!

Laptop Macbook Pro 15" 2018 With Touchbar
CPU  AMD Threadripper 1950X Motherboard Asus Zenith Extreme Ram G.Skill Trident Z RGB 64GB (8x8GB) DDR4 3200MHz GPUs 2X MSI 1080TI Seahawk X  Case Cooler Master Cosmos C700P Storage  Corsair NX 400GB Pcie SSD / Samsung 850 Evo 1TB / WD 4TB HDD(W/Optane) PSU Evga SuperNova G2 1600W Cooling  EK Phoenix TR4  Keyboard Corsair Vengance K95 Rgb Cherry MX Blue Mouse  Logitech G502 Lightspeed W/ Powerplay Sounds Corsair SP 2500 / Beyerdynamic DT990 / Schiit Stack  Display  2X Acer Predator X34p 3440X1440

 

 

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Just now, ScottWood said:

Sorry!

Ive watched it and luckily it isnt a massive spoiler but better safe than sorry. Cheers!

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As far as troubleshooting goes, do you have any monitors other than the built in laptop screen? You could check if the problem is with the display by doing that

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Just now, Hyrogenes said:

As far as troubleshooting goes, do you have any monitors other than the built in laptop screen? You could check if the problem is with the display by doing that

From what i've just done, it seems it only does it when its plugged in, so maybe its a high performance setting on the Xe gpu, i will test on an external with plugged in now. 

Laptop Macbook Pro 15" 2018 With Touchbar
CPU  AMD Threadripper 1950X Motherboard Asus Zenith Extreme Ram G.Skill Trident Z RGB 64GB (8x8GB) DDR4 3200MHz GPUs 2X MSI 1080TI Seahawk X  Case Cooler Master Cosmos C700P Storage  Corsair NX 400GB Pcie SSD / Samsung 850 Evo 1TB / WD 4TB HDD(W/Optane) PSU Evga SuperNova G2 1600W Cooling  EK Phoenix TR4  Keyboard Corsair Vengance K95 Rgb Cherry MX Blue Mouse  Logitech G502 Lightspeed W/ Powerplay Sounds Corsair SP 2500 / Beyerdynamic DT990 / Schiit Stack  Display  2X Acer Predator X34p 3440X1440

 

 

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