Computer keeps crashing PLESSE HELP

[cathobb]

Hello everyone 

Thank you for your support every time I put something here.

 

I need some serious help troubleshooting my PC 

 

I keep getting black screens every time and i have tried everything 

 

It al started while I was streaming GRID 2019 on my twitch channel, the PC seemed not to handle it to good, the stream was s little laggy but kept going no problem 

 

Suddenly it went black screen and system crashed, ever since I've been getting constant random crashes on black screen, mostly streaming, I do most of my online hours while streaming 

 

So, I've been crashing while streaming, and just today while not streaming 

 

It's actually pretty random, I crash loading a game, or loading something. Sometimes something as dumb as someone joining discord makes it crash 

 

My system specs 

 

Ryzen 7 2700X with CM Aio 

 

16 gb of g.skill ram 3200

 

Radeon 5500XT

 

B450F gaming motherboard

 

Corsair CX750M psu 80+ bronze 

 

 

So. Well I have tried everything from reinstalling Drivers, updating them, backdating them, moving bios setting, sending everything to stock on bios, change bios on graphics card, removing drivers, like rgb, that just MIGHT, have issues. I even reinstalled windows and still having the same issues, I'm just so done today I have tried everything on the last few days and I don't even know the root problem 

 

I feel seriously awful, Id love to test with some other hardware, to try to test if it's the ram, cpu, mobo, etc. But I don't have any other hardware of the same gen and i cannot change pieces 

 

I've been streaming "seriously" since 6 months, I have been streaming for 2 years but just recently I have started to gain numbers and everything 

 

My PC has never been the best, it has had its issues previously but nothing this bad 

 

I feel awful, sorry. 

 

I could add some photos if that helps 

 

 

 

 

 

 

 

 

 

[RONOTHAN##]

Try disabling XMP. You could've gotten unlucky and received a 2700X with a weaker memory controller (compared to the already weak memory controller on Zen+) that's degraded enough to make it unstable. You can also run Aida64 or Prime95 to see if one of your cores is weak and unstable.

[cathobb]

11 minutes ago, RONOTHAN## said:

Try disabling XMP. You could've gotten unlucky and received a 2700X with a weaker memory controller (compared to the already weak memory controller on Zen+) that's degraded enough to make it unstable. You can also run Aida64 or Prime95 to see if one of your cores is weak and unstable.

It's crashing with the XMP disabled, but I have never heard of Aida64, nor prime, so I'll give it a shot 

At last I thought it was AMD radeon software, but after driver reinstalling to a more stable version, same result 

[RONOTHAN##]

13 hours ago, cathobb said:

It's crashing with the XMP disabled, but I have never heard of Aida64, nor prime, so I'll give it a shot 

At last I thought it was AMD radeon software, but after driver reinstalling to a more stable version, same result 

What Aida64 and Prime95 do is stress the CPU and tell you if it gives any errors. This will let us know if it's hardware issue with the CPU, memory, or motherboard. It does sound a bit like bad memory, but this should confirm that if it is. Also when you tried to reinstall Radeon Software, did you use DDU or just hit clean install?

[cathobb]

4 hours ago, RONOTHAN## said:

What Aida64 and Prime95 do is stress the CPU and tell you if it gives any errors. This will let us know if it's hardware issue with the CPU, memory, or motherboard. It does sound a bit like bad memory, but this should confirm that if it is. Also when you tried to reinstall Radeon Software, did you use DDU or just hit clean install?

Actually I have tried several stuff, what seemed to be the problems were graphics issues, any fullscreen application would cause a crash

 

Here is my fix.

 

How this information is useful for people.

 

We switched graphics cards, my brother rocks a rx570, I use a 5500xt, when we switched no issues whatsoever, that was my biggest worry, that the graphics card was the problem, but after running several more tests, it seems to be that the PSU extensions where the issue, that they were too long and could not deliver the power.

 

So far I am at this point where that seems to be the solution