GPU/DRIVER issue

[fireball_202]

Hi, I recently (3 days ago) got a problem where my game crashed whenver i tried to open it got a direct x error (cod mw). So i updated my drivers. Then i got a bunch of problems like graphics when i restarted my computer was pixel or the screen had fuzzy places. Was unable to uninstall drivers cause all text were black rectangles. I updated my windows after that and i got stuck in a boot loop. I tried to uninstall latest updates but said error unable to, so i ended up having to do a complete wipe of my computer and reinstalled windows on a fresh start. I reinstalled windows and no graphic problems however when i try to update my graphic drivers (i do a clean install) from the base one, (no matter which one i try latest, or a couple months back) my computer crashes and i get stuck in a boot loop. I have to go into safe mode and uninstall the driver. Then it goes back to the initial driver. I contacted microsoft support and they said to update windows to the latest version, however that did not help at all . I try update drivers and the same thing happens.I notice that using the base driver, my computer sometimes crashes and gets blue screen, i could just be watching youtube or browsing the internet. I was playing a game and i noticed that my fps kept dropping, eg. I went from 240 to 60 fps slowly over the course of 20ish minutes which i think is due to my drivers. Ive pretty much tried everything and am now wondering if this is a hardware issue and my 2060 super is dying. Ive only had it for a year now and still have warranty. Checking the event viewer this issue comes up: Display driver nvlddmkm has stopped responding an has successfully recovered. When i get blue screen crashes it says video tdr failure, what failed: nvlddmkm.sys

 

OS Version: Microsoft Windows 10 Home, 64 bit, Build 19042, Installed 20201223232027.000000+660
Processor: AMD Ryzen 7 3700X 8-Core Processor, AMD64 Family 23 Model 113 Stepping 0, CPU Count: 16
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce RTX 2060 SUPER
Hard Drives: C: 465 GB (374 GB Free); D: 930 GB (796 GB Free);
Motherboard: Micro-Star International Co., Ltd. B450M GAMING PLUS (MS-7B87), ver 1.0, s/n J416607300
System: American Megatrends Inc., ver ALASKA - 1072009, s/n To be filled by O.E.M.
Antivirus: Windows Defender, Enabled and Updated

BIOS Version/Date    American Megatrends Inc. 1.B0, 8/11/2019

PSU: Corsair cx650 
 

[RONOTHAN##]

Did you just go into device manager, or did you run DDU?

[fireball_202]

I went into device manager in safe mode 

[TylerDurden!]

15 minutes ago, fireball_202 said:

failed

temps?

[fireball_202]

My temps seem fine, running HW monitor. Temps for CPU goes up to 60 degrees max (155f), Gpu around the same ( around 50degrees, 120 f). When it crashes im not too sure what the temps are though. 

[DefenestratorIV]

I have an old media center running an ATI Radeon HD 5770. At some point before Windows was reset, it started randomly blue screening with the same error, I believe. Latest drivers too (as late as you can get with a decade-old GPU). After the reset it works just fine. Haven't run games on it anytime recently, though (Like what? Original Crysis on low?). I don't suggest a reset, but if you have a spare drive it could be worth an experiment.

[fireball_202]

Ive already tried a full reset, wiping ssd and hard drive and doing a fresh windows install of a usb drive. But same issue occurs when updating drivers.

54 minutes ago, RONOTHAN## said:

Did you just go into device manager, or did you run DDU?

Just tried installing a driver from a couple months back, computer just went into boot loop when installing. I went into safemode and this time used DDU to uninstall the drivers ect. Restarted and tried to install drivers again however same issue occured and i just went back into a boot loop. 

[RONOTHAN##]

4 minutes ago, fireball_202 said:

Ive already tried a full reset, wiping ssd and hard drive and doing a fresh windows install of a usb drive. But same issue occurs when updating drivers.

Just tried installing a driver from a couple months back, computer just went into boot loop when installing. I went into safemode and this time used DDU to uninstall the drivers ect. Restarted and tried to install drivers again however same issue occured and i just went back into a boot loop. 

Try running memtest. If you already tried running DDU, its (probably) going to be either a VRAM issue or DRAM issue. I'd also try another graphics card if you could put that GPU in another system to see if the GPU itself is the issue (if possible, I know not everyone has a second system)

[fireball_202]

31 minutes ago, RONOTHAN## said:

Try running memtest. If you already tried running DDU, its (probably) going to be either a VRAM issue or DRAM issue. I'd also try another graphics card if you could put that GPU in another system to see if the GPU itself is the issue (if possible, I know not everyone has a second system)

I ran both memtest and Windows Memory Diagnostic Tool, both had came up with no errors. I'll try swap out the graphic card in 1 or 2 days and see how it goes. If the problem sticks ill just send the gpu back cause its under warranty. Thanks!