not getting full network speed

[Sam F]

I have a 100ft cat 7 cable with rj45 connectors running from my router to my pc. I ran a speed test and only got 360mbps. any ideas?

 

[v0id]

10 minutes ago, Sam F said:

I have a 100ft cat 7 cable with rj45 connectors running from my router to my pc. I ran a speed test and only got 360mbps. any ideas?

 

What's your quoted speed from your ISP?

[Sam F]

3 hours ago, v0id said:

What's your quoted speed from your ISP?

gigabit

[v0id]

51 minutes ago, Sam F said:

gigabit

What site(s) are you using to test your speed? And who is your ISP? You in the US?

[Sam F]

3 hours ago, v0id said:

What site(s) are you using to test your speed? And who is your ISP? You in the US?

fast.com and Verizon in the US

[v0id]

1 minute ago, Sam F said:

fast.com and Verizon in the US

Have you tried logging into Verizon's website and using their speed tester? Broadband and Wi-Fi Internet Speed Test | Verizon Fios

Don't be afraid to try other sites as well like speedtest.net

 

Also a few things to consider:

- Ensure your cable is in good condition and there are no tears or strains anywhere

- Restart both your router and your computer

- If possible test with another cable

- Make sure your router can handle gigabit (I know seems stupid but seen it before)

 

Cat7 is shielded and can go a hundred meters max so distance isn't the issue. It could be noise on the lines coming into your house/apartment, or a bad connection at the tap (source) or even at the junction in your home.

 

Are you at an apartment or house? And how long have you been getting substandard speed?

[Sam F]

3 hours ago, v0id said:

Have you tried logging into Verizon's website and using their speed tester? Broadband and Wi-Fi Internet Speed Test | Verizon Fios

Don't be afraid to try other sites as well like speedtest.net

 

Also a few things to consider:

- Ensure your cable is in good condition and there are no tears or strains anywhere

- Restart both your router and your computer

- If possible test with another cable

- Make sure your router can handle gigabit (I know seems stupid but seen it before)

 

Cat7 is shielded and can go a hundred meters max so distance isn't the issue. It could be noise on the lines coming into your house/apartment, or a bad connection at the tap (source) or even at the junction in your home.

 

Are you at an apartment or house? And how long have you been getting substandard speed?

I have a asus router rated for gigabit. I just got my cat 7 cable and ran it through my basement. I live in a house. There is a cat 7 cable going from the box in the basment to a router upstairs and then the cat 7 runs from my router to my room. I have restarted my pc and internet. Here is a link for the cable:

 

Amazon.com: Outdoor Cat 7 Ethernet Cable 100 ft, ShineKee 26AWG Heavy-Duty Cat7 Networking Cord Patch Cable RJ45 10 Gigabit 600MHz LAN Wire Cable STP Waterproof Direct Burial Ethernet Cable: Computers & Accessories

[v0id]

3 minutes ago, Sam F said:

I have a asus router rated for gigabit. I just got my cat 7 cable and ran it through my basement. I live in a house. There is a cat 7 cable going from the box in the basment to a router upstairs and then the cat 7 runs from my router to my room. I have restarted my pc and internet. Here is a link for the cable:

 

Amazon.com: Outdoor Cat 7 Ethernet Cable 100 ft, ShineKee 26AWG Heavy-Duty Cat7 Networking Cord Patch Cable RJ45 10 Gigabit 600MHz LAN Wire Cable STP Waterproof Direct Burial Ethernet Cable: Computers & Accessories

That cable is certainly overkill for your needs

 

But either way, do the other websites give you similar speeds? If so there may be an issue at the tap itself outside your house. I'd place a call to Verizon and see if they can test it on their end to make sure the issue isn't theirs. Were you ever getting your quoted speeds or has this been happening since the original install?

[Sam F]

3 hours ago, v0id said:

That cable is certainly overkill for your needs

 

But either way, do the other websites give you similar speeds? If so there may be an issue at the tap itself outside your house. I'd place a call to Verizon and see if they can test it on their end to make sure the issue isn't theirs. Were you ever getting your quoted speeds or has this been happening since the original install?

Maybe I will check the speed with a 1ft cable next to the router

 

[Sam F]

I will update my motherboards lan drivers

 

[Sam F]

Just wondering do you know how many mbps cat5e is rated for at 200ft?

 

[v0id]

1 minute ago, Sam F said:

Just wondering do you know how many mbps cat5e is rated for at 200ft?

 

Max distance for Cat5e is 100m which is over 300 feet, and it's gigabit capable.

[Sam F]

3 hours ago, v0id said:

Max distance for Cat5e is 100m which is over 300 feet, and it's gigabit capable.

So cat 5e can do gigabit at 200ft?

 

[v0id]

Just now, Sam F said:

So cat 5e can do gigabit at 200ft?

 

Yes.

[Sir Asvald]

5 hours ago, Sam F said:

I have a asus router rated for gigabit. I just got my cat 7 cable and ran it through my basement. I live in a house. There is a cat 7 cable going from the box in the basment to a router upstairs and then the cat 7 runs from my router to my room. I have restarted my pc and internet. Here is a link for the cable:

 

Amazon.com: Outdoor Cat 7 Ethernet Cable 100 ft, ShineKee 26AWG Heavy-Duty Cat7 Networking Cord Patch Cable RJ45 10 Gigabit 600MHz LAN Wire Cable STP Waterproof Direct Burial Ethernet Cable: Computers & Accessories

What model is the Asus router? Also, is it connected to a modem? If it is, try connecting to directly to the modem and do a speedtest.

 

[Sam F]

5 hours ago, Sir Asvald said:

What model is the Asus router? Also, is it connected to a modem? If it is, try connecting to directly to the modem and do a speedtest.

 

It is a asus RT-ac88u. It is connected to a box in the basement that connects to the router, i don't think its a modem.

[Sir Asvald]

21 minutes ago, Sam F said:

It is a asus RT-ac88u. It is connected to a box in the basement that connects to the router, i don't think its a modem.

So the Asus is connected to another router or to the box?

[Sam F]

3 hours ago, Sir Asvald said:

So the Asus is connected to another router or to the box?

The box

[Sir Asvald]

5 minutes ago, Sam F said:

The box

Okay, could you take a picture of the box

[Sam F]

3 hours ago, Sir Asvald said:

Okay, could you take a picture of the box

I believe it is called a ONT

[Sam F]

[Sir Asvald]

13 minutes ago, Sam F said:

 

That is the ONT box. why is the wire sliced up and only 2 pairs are connected? is that for the phone?

[Sam F]

3 hours ago, Sir Asvald said:

That is the ONT box. why is the wire sliced up and only 2 pairs are connected? is that for the phone?

yes, thats for phone

[Sir Asvald]

Just now, Sam F said:

yes, thats for phone

Okay, so router in basement, the cable is going from that to another one in your room. How is setup? is it connected to the wan port?

[Sam F]

3 hours ago, Sir Asvald said:

Okay, so router in basement, the cable is going from that to another one in your room. How is setup? is it connected to the wan port?

ONT cat 6 to asus router and then cat 7 to my pc in another room.