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RAM total does not match BIOS

russian7.62
By russian7.62
in Troubleshooting
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Hello everyone! 

I am having an issue with my ram not being detected (and yes I verified they were fully seated). I recently added 2 additional sticks of ram (8 GB each) to my existing set of 2 8GB sticks to equal a total of 32G. My original ram frequency is 1600 and my new sticks run at 1866. I checked the BIOS menu and it shows that all 4 slots are being used and that they are each 8GB. I checked windows 10 and it also shows 4 slots are in use but only 24GB is available. The ram sticks are in their proper channels and I even set the frequency in BIOS to the higher frequency (1866) but have not seen the total ram available reach 32GB. I have verified that my motherboard is able to accept 32GB also. Any ideas?

Motherboard: MSI Gaming 5 Z97

CPU:  Intel i5 4690K

Memory: Kingston hyperX fury 8GB 1600 (2) & Kingston hyperX fury 8GB 1866 (2)

GPU: MSI GTX 970

 

Thanks! 

RAM2.png

RAM.png

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Only one of your slower sticks might be able to run at the faster speed. If you set it to 1600 mhz, does all 32 gigs show up?

I'm not actually trying to be as grumpy as it seems.

I will find your mentions of Ikea or Gnome and I will /s post. 

Project Hot Box

CPU 13900k, Motherboard Gigabyte Aorus Elite AX, RAM CORSAIR Vengeance 4x16gb 5200 MHZ, GPU Zotac RTX 4090 Trinity OC, Case Fractal Pop Air XL, Storage Sabrent Rocket Q4 2tb, CORSAIR Force Series MP510 1920GB NVMe, CORSAIR FORCE Series MP510 960GB NVMe, PSU CORSAIR HX1000i, Cooling Corsair XC8 CPU block, Bykski GPU block, 360mm and 280mm radiator, Displays Odyssey G9, LG 34UC98-W 34-Inch,Keyboard Mountain Everest Max, Mouse Mountain Makalu 67, Sound AT2035, Massdrop 6xx headphones, Go XLR 

Oppbevaring

CPU i9-9900k, Motherboard, ASUS Rog Maximus Code XI, RAM, 48GB Corsair Vengeance LPX 32GB 3200 mhz (2x16)+(2x8) GPUs Asus ROG Strix 2070 8gb, PNY 1080, Nvidia 1080, Case Mining Frame, 2x Storage Samsung 860 Evo 500 GB, PSU Corsair RM1000x and RM850x, Cooling Asus Rog Ryuo 240 with Noctua NF-12 fans

 

Why is the 5800x so hot?

 

 

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3 minutes ago, russian7.62 said:

It does not... When I set the BIOS frequency to auto, it drops to 1600 but the total remains at 24GB. 

Could be a RAM stick being bad, have you tried booting with one stick at a time, trying all of them? (You could also do 2 at a time)

Chicago Bears fan, Bear Down

 

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2 minutes ago, russian7.62 said:

Thats the next step for sure I just wanted to make sure its not a simple setup issue

Try them in matched pairs. If both sets work then I dunno what to tell you. If one is reading 8/16, you know to try both sticks separately. 

I'm not actually trying to be as grumpy as it seems.

I will find your mentions of Ikea or Gnome and I will /s post. 

Project Hot Box

CPU 13900k, Motherboard Gigabyte Aorus Elite AX, RAM CORSAIR Vengeance 4x16gb 5200 MHZ, GPU Zotac RTX 4090 Trinity OC, Case Fractal Pop Air XL, Storage Sabrent Rocket Q4 2tb, CORSAIR Force Series MP510 1920GB NVMe, CORSAIR FORCE Series MP510 960GB NVMe, PSU CORSAIR HX1000i, Cooling Corsair XC8 CPU block, Bykski GPU block, 360mm and 280mm radiator, Displays Odyssey G9, LG 34UC98-W 34-Inch,Keyboard Mountain Everest Max, Mouse Mountain Makalu 67, Sound AT2035, Massdrop 6xx headphones, Go XLR 

Oppbevaring

CPU i9-9900k, Motherboard, ASUS Rog Maximus Code XI, RAM, 48GB Corsair Vengeance LPX 32GB 3200 mhz (2x16)+(2x8) GPUs Asus ROG Strix 2070 8gb, PNY 1080, Nvidia 1080, Case Mining Frame, 2x Storage Samsung 860 Evo 500 GB, PSU Corsair RM1000x and RM850x, Cooling Asus Rog Ryuo 240 with Noctua NF-12 fans

 

Why is the 5800x so hot?

 

 

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Update: so I pulled each memory stick out and booted individually. The 2 original 8GB sticks are now only reading as being 4GB each in windows but show them being 8GB in BIOS. They are definitely 8GB each so how does that happen!? The newer sticks each showed them being a correct 8GB each.... 

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