The motherboard doesn't detect all 4 sticks of memory

[Girg]

Hi guys, I have a X570 AORUS ELITE with the latest bios (F31o), a ryzen 9 5900X and 4 x 8GB crucial ballistix.

The problem is that the motherboard doesn't detect all 4 sticks of memory. if I connect all 4 sticks it eighter works only A1, A2 or B1, B2.I tried different configurations so i know that the RAMS are fine. Also if i connect only 3 stick it works fine and detect them all but if i add another one it only show 2. Also CPUz show them all and also the crucial software for controlling the RBG leds work fine and detect them all.

 

[Guest]

Contact Gigabyte's customer support and get a new board.

[Akrovatis]

Are you sure that you are installing them in the correct place? Also is this a new build?

[Girg]

1 hour ago, Akrovatis said:

Are you sure that you are installing them in the correct place? Also is this a new build?

I have all slots populated so yes and yes it's a new build

[Akrovatis]

Check if your memory is compatible from the lists here