BSOD (RAM PROBLEM I THINK)

[Meandmycharacter]

i just built a ryzen system with the 3200g and when i put two of my ram sticks and boot to windows.windows crashes for some reason. but when i put just one stick of ram it doesn't crash .please help me.

[WhitetailAni]

Which motherboard and RAM?

[WaggishOhio383]

Have you tried applying XMP in BIOS? If not, do that. If you have already, check what voltage the RAM is running at (it should be listed under DRAM voltage). If it's below 1.35V, increase it to that.

 

Have you tested both sticks of RAM individually to see if one of them is faulty?

 

I would suggest running the Windows Memory Diagnostic tool, but you can't really do that if you can't boot into Windows.

[Meandmycharacter]

1 minute ago, WaggishOhio383 said:

Have you tried applying XMP in BIOS? If not, do that. If you have already, check what voltage the RAM is running at (it should be listed under DRAM voltage). If it's below 1.35V, increase it to that.

 

Have you tested both sticks of RAM individually to see if one of them is faulty?

 

I would suggest running the Windows Memory Diagnostic tool, but you can't really do that if you can't boot into Windows.

yes i have tested them individually and both of them are not faulty but when i but when i use both it crashes and there is no option in my motherboard for xmp profile.btw my ram doesn't have a heatsink, ram:https://www.amazon.in/gp/product/B07GMRJTS9/ref=ppx_yo_dt_b_asin_image_o00_s00?ie=UTF8&psc=1 

[Meandmycharacter]

4 minutes ago, ragnarok0273 said:

Which motherboard and RAM?

motherboard is a gigabyte a320m-s2h

ram:crucial 4gb ram tow of these:https://www.amazon.in/gp/product/B07GMRJTS9/ref=ppx_yo_dt_b_asin_image_o00_s00?ie=UTF8&psc=1

[WhitetailAni]

Which motherboard?

[Meandmycharacter]

Just now, ragnarok0273 said:

Which motherboard?

gigabyte a320m-s2h

[WaggishOhio383]

2 minutes ago, Meandmycharacter said:

yes i have tested them individually and both of them are not faulty but when i but when i use both it crashes and there is no option in my motherboard for xmp profile.btw my ram doesn't have a heatsink, ram:https://www.amazon.in/gp/product/B07GMRJTS9/ref=ppx_yo_dt_b_asin_image_o00_s00?ie=UTF8&psc=1 

Okay, if it's not letting you apply XMP, then the RAM is likely running at settings that are causing instability when you try to use dual channel. I would go into BIOS and manually set the DRAM voltage to 1.35V, and the DRAM frequency to 2666 mhz. See if that fixes the issue.

[CommanderAlex]

1 minute ago, ragnarok0273 said:

Which motherboard?

Posting another thread before....

 

[Meandmycharacter]

1 minute ago, WaggishOhio383 said:

Okay, if it's not letting you apply XMP, then the RAM is likely running at settings that are causing instability when you try to use dual channel. I would go into BIOS and manually set the DRAM voltage to 1.35V, and the DRAM frequency to 2666 mhz

will it be safe if i bump up the volts the ram doesn't have a heatsink

[Meandmycharacter]

1 minute ago, CommanderAlex said:

Posting another thread before....

 

yes i just wanted more options

[WaggishOhio383]

Just now, Meandmycharacter said:

will it be safe if i bump up the volts the ram doesn't have a heatsink

Yeah you should be fine. Most all RAM is supposed to run at 1.35V anyway, and odds are your motherboard is giving it less power than it needs, which would be what's causing the PC to crash.

[Meandmycharacter]

2 minutes ago, WaggishOhio383 said:

Yeah you should be fine. Most all RAM is supposed to run at 1.35V anyway, and odds are your motherboard is giving it less power than it needs, which would be what's causing the PC to crash.

my ram is running at 1.2v so i should bump it up to 1.35v?

 

[WaggishOhio383]

1 minute ago, Meandmycharacter said:

my ram is running at 1.2v so i should bump it up to 1.35v?

 

Yes, do that and see if it fixes the problem. You can also bump the RAM frequency up to 2666 mhz while you're at it if it's defaulted to something lower.

[Meandmycharacter]

2 minutes ago, WaggishOhio383 said:

Yes, do that and see if it fixes the problem. You can also bump the RAM frequency up to 2666 mhz while you're at it if it's defaulted to something lower.

ok thanks let me do that now

[Meandmycharacter]

12 minutes ago, WaggishOhio383 said:

Yes, do that and see if it fixes the problem. You can also bump the RAM frequency up to 2666 mhz while you're at it if it's defaulted to something lower.

there is a problem when i was trying to change the voltage i changed it from auto to manual but it doesn't allow me to change it it give me these options: standard time control,advanced time control,CAD bus drive strength and data bus configuration. what should i do? 

[WaggishOhio383]

13 minutes ago, Meandmycharacter said:

there is a problem when i was trying to change the voltage i changed it from auto to manual but it doesn't allow me to change it it give me these options: standard time control,advanced time control,CAD bus drive strength and data bus configuration. what should i do? 

I'm honestly not sure. Different motherboard BIOS menus look and function differently. Could you take a picture to show exactly what it's showing?