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Built new pc... having issues

Hi just put together a new pc 

I can get it to bios, load windows and usually network driver before freezing and or blue screen occurs. 

If I just leav it be there doesn't seem to be any issues but as soon  as I start downloading and installing software and drivers I get the mentioned issues. 

 

I have updated motherboard to latest bios (stable version not beta),

Installed chipset drivers,

Ran windows ram test twice both pass

 

Unsure how to further troubleshoot

 

Any suggestions to try or any recommendations for a good computer tech? I'm in maple ridge and work in Burnaby so really anywhere inbetween would be fine. 

 

 

Asus Tuf gaming B550m plus

Ryzen 5 3600xt 

Crucial ddr4 3200 2x16 ram

Thermaltake smart pro 750 psu

Gigabyte gtx 1070 (to be upgraded later)

Seagate BarraCuda 510 500 GB M.2-2280

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Reseat all your power connections.

Reseat the ram, GPU, everything but maybe the CPU.

If that doesn't help, then reseat the CPU.

Try 1 stick of ram at a time.

Is it always the network driver?

Can you download the chipset driver and start there? (Always start with chipset)

 

If nothing else, can you get in to the OS long enough to create a log file for us?

 

To create a good log file, use HWiNFO.
Download HWiNFO here - https://www.hwinfo.com/

 

How to create a log:

Open HWiNFO and choose sensors only.
In the bottom right there is an icon that looks like a spreadsheet with a green plus on it.

Click that button to start logging, the green plus will switch to a red X to let you know its saving data. 

It will also ask you for a file name and where to save it. I save them to my desktop, name it whatever you want.

Do what you can to replicate the issue.

Then (assuming it didn't restart or lockup) click the spreadsheet again so the red X turns back to a green +.

If it did lock or or reset, it will leave the log file where you specified.

You now have a log file, please share it.

 

How to view the log file:

You can view the log using the GenericLogViewer addon from HWiNFO: https://www.hwinfo.com/add-ons/

Download, extract, run GenericLogViewer.exe, click the open file button in the top right and point it to the log file you made above.

Use the dropdown in the upper right to choose which category to view

Daily driver (looking to upgrade mobo and cpu spring of 2021)   --- The only time I sort by price from high to low is when I am shopping for CPU's and GPU's (looking for a cheap i7-7700k though)
Mobo: ASRock Z170 Extreme7+  CPU: i7-6700K @ 4.6MHz OC  Cooling: Corsair H115i Hydro  Memory: TridentZ 32GB @ 3600MHz  GPU: EVGA 2070 FTW3 ULTRA+ (OC'd 50/300)  
PSU: EVGA NEX750B   Storage: 980 Pro 1TB, 950 PRO 512Mb, (2)ADATA SU800 1TB  Keyboard: Logitech G910  Mouse: Logitech G502   Headset: Logitech G930 UPS: APC Pro 1500 S

Unraid box providing network routing, home automation services, and media services ( I love unraid!)

USB Key: SanDisk 16GB Ultra Fit  Mobo: Intel DX79SR Extreme+  CPU: i7-3820  Memory: 16Gb Kingston HyperX Predator  Storage: (cache)480gb Micron SSD (1)8TB HDD (1) 4TB HDD  
GPU: MSI GTX 1650 4GT LP OC (passed through to Emby)  NIC: Intel I350-T4 4-port Gb (passed through to PFSense)  UPS: APC PRO 1000
Docker Containers: Emby and Home-Assistant-Core  Virtual machines: PFsense ( I love PFSense!)

Family machines
Mobo: Asus Prime H310M-E  CPU: Intel Core i3-9100F  Cooling: Deepcool Gammaxx 400  Memory: Teamgroup Elite Plus DDR4 16GB  Storage: Silicon Power 1TB NVMe M.2  
GPU: Asus GTX 1660 Super 6GB or EVGA 1070 FTW 8GB  PSU: Thermaltake Smart 500W 80+  UPS: APC XS 1300


As well as a number of other machines, a ton of parts, miles of cables, and who knows what else!
Private message me for quicker assistance. I also build and ship custom machines at a really fair price.

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1 hour ago, cr8tor said:

Reseat all your power connections.

Reseat the ram, GPU, everything but maybe the CPU.

If that doesn't help, then reseat the CPU.

Try 1 stick of ram at a time.

Is it always the network driver?

Can you download the chipset driver and start there? (Always start with chipset)

 

If nothing else, can you get in to the OS long enough to create a log file for us?

 

To create a good log file, use HWiNFO.
Download HWiNFO here - https://www.hwinfo.com/

 

How to create a log:

Open HWiNFO and choose sensors only.
In the bottom right there is an icon that looks like a spreadsheet with a green plus on it.

Click that button to start logging, the green plus will switch to a red X to let you know its saving data. 

It will also ask you for a file name and where to save it. I save them to my desktop, name it whatever you want.

Do what you can to replicate the issue.

Then (assuming it didn't restart or lockup) click the spreadsheet again so the red X turns back to a green +.

If it did lock or or reset, it will leave the log file where you specified.

You now have a log file, please share it.

 

How to view the log file:

You can view the log using the GenericLogViewer addon from HWiNFO: https://www.hwinfo.com/add-ons/

Download, extract, run GenericLogViewer.exe, click the open file button in the top right and point it to the log file you made above.

Use the dropdown in the upper right to choose which category to view

Hi thanks for the info 

I have removed my cable extensions and that seems to have helped. 

I have reseated all components aside cpu, though I haven't tried using the ram individually yet.

I have started fresh a few times now and do make sure to install the chipset drivers first 

It always freezes while trying to update Nvidia driver 

Attempting to update windows as I can't use the generic log viewer because my .NETFramework version is out of date and I can't directly update it as my version of widows is unsupported. 

 

Will continue with this and see what the log viewer has to say 

Thanks again 

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19 hours ago, Sagris said:

I have removed my cable extensions

Did you get the cable extensions from the same brand as the power supply?

Not all extensions can be swapped between manufactures.

Daily driver (looking to upgrade mobo and cpu spring of 2021)   --- The only time I sort by price from high to low is when I am shopping for CPU's and GPU's (looking for a cheap i7-7700k though)
Mobo: ASRock Z170 Extreme7+  CPU: i7-6700K @ 4.6MHz OC  Cooling: Corsair H115i Hydro  Memory: TridentZ 32GB @ 3600MHz  GPU: EVGA 2070 FTW3 ULTRA+ (OC'd 50/300)  
PSU: EVGA NEX750B   Storage: 980 Pro 1TB, 950 PRO 512Mb, (2)ADATA SU800 1TB  Keyboard: Logitech G910  Mouse: Logitech G502   Headset: Logitech G930 UPS: APC Pro 1500 S

Unraid box providing network routing, home automation services, and media services ( I love unraid!)

USB Key: SanDisk 16GB Ultra Fit  Mobo: Intel DX79SR Extreme+  CPU: i7-3820  Memory: 16Gb Kingston HyperX Predator  Storage: (cache)480gb Micron SSD (1)8TB HDD (1) 4TB HDD  
GPU: MSI GTX 1650 4GT LP OC (passed through to Emby)  NIC: Intel I350-T4 4-port Gb (passed through to PFSense)  UPS: APC PRO 1000
Docker Containers: Emby and Home-Assistant-Core  Virtual machines: PFsense ( I love PFSense!)

Family machines
Mobo: Asus Prime H310M-E  CPU: Intel Core i3-9100F  Cooling: Deepcool Gammaxx 400  Memory: Teamgroup Elite Plus DDR4 16GB  Storage: Silicon Power 1TB NVMe M.2  
GPU: Asus GTX 1660 Super 6GB or EVGA 1070 FTW 8GB  PSU: Thermaltake Smart 500W 80+  UPS: APC XS 1300


As well as a number of other machines, a ton of parts, miles of cables, and who knows what else!
Private message me for quicker assistance. I also build and ship custom machines at a really fair price.

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