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System Restart With Normal Temps

KyleFortune

Within a few minutes of starting Borderlands 3 and GTA5, my computer completely restarts without warning - Some older titles seem to be fine and the system can run all day while working remotely (the majority of my work is done in MS Office programs). I was having the issue on my previous machine that was 8 years old (other than GPU). Figured the issue was age related so I upgraded mobo, ram, cpu, and cooler. My PSU and GPU are the only component in from the previous build.

 

New Machine Specs:

CPU: Ryzen 9 3900XT

Cooler: H150I Elite Capellix

Mobo: ASRock X570 Extreme4 (3.31 Rom)

Ram: Corsair Vengeance RGB Pro 2 x 32GB 3600

GPU: EVGA RTX 2080 Gaming (Version 457.30)

PSU: HX850 (Circa 2012)

OS: Win 10 Pro Build 19042

CASE: Corsair 220T Airflow

 

I've ran OBS with HW monitoring tools to record temps going into the failure and have not had a device register over 70c so temperature issues do not seem to be at play here.

 

Remedies Completed: Fresh OS Install, reseating  and singling out ram, remove all OC, and updated BIOS. I can complete CinebenchR23 successfully but can not complete 3DMark Time Spy Demo. HWInfo log of crash is attached for reference.

 

I am leaning to it being either a GPU or PSU failure. Considering RTX 2000 series prices and RTX 3000 Series availability, I am really hoping that the PSU is the cause. Unfortunately I do not have another PSU to swap to confirm without ordering a new one. Is the PSU likely the culprit here or am I completely missing something?

 

HWInfo.CSV

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I would pin this on your psu

PC specs:

Ryzen 9 3900X overclocked to 4.3-4.4 GHz

Corsair H100i platinum

32 GB Trident Z RGB 3200 MHz 14-14-14-34

RTX 2060

MSI MPG X570 Gaming Edge wifi

NZXT H510

Samsung 860 EVO 500GB

2 TB WD hard drive

Corsair RM 750 Watt

ASUS ROG PG248Q 

Razer Ornata Chroma

Razer Firefly 

Razer Deathadder 2013

Logitech G935 Wireless

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37 minutes ago, eeeee1 said:

I would pin this on your psu

 

22 minutes ago, tommy2712 said:

PSU yup, I had this exact problem before.

I will give it a shot, thanks.

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how long does HX series psu have warranty again? maybe u can send it in?

-sigh- feeling like I'm being too negative lately

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Just now, Moonzy said:

how long does HX series psu have warranty again? maybe u can send it in?

I just checked and it is 7 years according to Newegg which is impressive but sadly not enough in my case.

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2 minutes ago, KyleFortune said:

I just checked and it is 7 years according to Newegg which is impressive but sadly not enough in my case.

I see, too bad then

Could try buying a new psu, it did it's time haha

-sigh- feeling like I'm being too negative lately

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