Bios update help

[TheTexan420]

Hey there guys 

" If this is not the right place for this post please advise"

 

Com Specs:

Product Name : Hp Notebook Laptop

Product Number: W2M55UA#ABA

Serial Number: 5CG7243XBK

Born On Date: 08/17/2017

System Board ID: 8305

System Board ID:PFXCT00WB82553

BIOS VERSION: F.25

DEVICE ID: 61052B6F-B1F1-4720-B2BE-0545BF08302C

PRODUCT ID:00331-10000-0001-AA660

Windows Specifications

Edition: Windows 10 Pro

Version: 1709

OS Build: 16299.1087

Before this issue occurred I was getting the following error when trying to update to the newest Windows.

 

Windows 10 Update Error: 0X80070057

This is when I encountered the following.

 After doing a bios update it gave me this blue TPM screen.

         (See Attached File)

 

In the hp forums someone stated a 3 button press of the volume+ and volume- and the power button should get me threw this issue.

"Did not work"

 

Also in the same forums the suggestion was made to use an off adapter hooked to another keyboard or mouse.

"I have no $ to get them"

Please can anyone help me solve this soon?

Thanks

 

[Helpful Tech Witch]

Did you press f1?

[-rascal-]

If you are not using the TPM security/encryption feature, then it doesn't matter....press F1.

[TheTexan420]

At start up it goes right to that screen. Beforehand yes. F1 brings you to the bios screen.

Keyboard seams to. Be unreasonable.

Thanks for the quick reply

[TheTexan420]

OMG You are so awesome

-racal-. It worked. 

Thank You sooooo much.

 

[TheTexan420]

Well it did work....

Now it is hanging up on the load screen of HP.

 

 

Any ideas?

 

I restarted it and hit the esc ket to bring me into the bios to see if if my update took. Not it is asking for a admin password. 

Any ideas

 

Edited November 9, 2020 by TheTexan420
Admin password

[-rascal-]

2 hours ago, TheTexan420 said:

Well it did work....

Now it is hanging up on the load screen of HP.

 

 

Any ideas?

 

I restarted it and hit the esc ket to bring me into the bios to see if if my update took. Not it is asking for a admin password. 

Any ideas

 

It seems to be asking for the Admin password for the BIOS...

Do you know if there was mention of a Admin password in the documentation, etc, for that laptop?

(Usually there is no password set).