Windows Explorer Slows to a Crawl (Google Chrome to blame?)

[fleezy]

Hello,

 

Just built a 'fresh' pc (kinda):

- Gigabyte X570 GAMING X

- Ryzen 5 2600

- AMD RX580 8gb (brought over from old PC)

- 32gb DDR4 Crucial Ballistix 3600MHz C16 RAM (XMP OFF)

- 1000w Antec PSU

- Kraken Z63

 

I am not new to PC building, but I'm not great at diagnosing. I am currently experiencing a problem that seems to only occur when watching Youtube or listening to Youtube Music:

1. Open youtube/youtube music

2. Listen/watch for a decent while

3. Video freezes, or music stops.

4. System slows a crawl.

4a. Chrome is still responsive, yet very slow internally, however minimizing and maximizing the window is not affected.

4b. M+kb input is affected in chrome. M+kb input doesn't seem affected in W-Explorer

4c. Windows does not let me restart/log off through the OS and I have to hard-reset the PC.

4d. Force-closing Chrome does not remedy the slow-down.

5. RAM RGB animation (is on a 'flash' setting) halts

5a. This led me to believe there was a memory issue

5b. sfc /scannow results in no errors

5c. memtest results in no errors

5d. Windows Event Viewer does not log an errors, just shows the unexpected reset

5e. I thought maybe it was the RAM RGB Software, so I set my rgb to static and closed Ballistix M.O.D and removed it from start-up. This was not a solve

6. Task Manager performance logs freeze, but memory usage doesn't break 20%

 

Attempts at fixing thus far:

1. Updated Windows10 (currently on 20H2)

2. Reinstalled Windows10

3. Clean install of Chrome

4. Disabled Hardware Acceleration in Chrome

 

I cannot determine any pattern or timing of this, but it seems to happen after some time without M or KB input. Not sure if that is relevant, I have 0 power-saving settings active.

 

Any help would be simply lovely.

 

Note: I had RGB Fusion installed, but it was a piece of garbage, so it's gone. I am using none of Gigabytes software currently. too many horror stories.

 

[fleezy]

update: just minutes ago i updated my chipset and flashed my BIOS with updates from this past week. I'll post in reply to this if the issue is not resolved (i expect it not to be, tbh)

[fleezy]

doesn't seem to be happening with the Oct29 chipset and Nov5 BIOS updates. must've been something corrupt in one of those drivers, even though i reinstalled/reflashed them previously; so my guess is the GPIO was corrupted somehow as the only part of the chipset you cannot clean install on an active system

[fleezy]

seems to happen intermittently now, and each time it does I check for a new BIOS update, and there is one. After updating the BIOS the issue stops.

 

Very strange...

[Mark Kaine]

40 minutes ago, fleezy said:

Very strange...

I agree seems to be ultimately a motherboard / software issue... 

 

Those things are hard to diagnose, in the end you can replace your motherboard (different brand, model) and hope that fixes it... if it doesn't the search continues...