Blue Screen Errors Please Help!

[msclubby]

I have had my PC that I built for about 7 months now and I would always get these blue screen errors that would say "Sorry your PC has ran into a problem and it has to restart".  That happened for about 2-3 months and then I shut down my PC one night and the next morning it wouldnt boot into windows. I tried everything and finally had to reinstall windows. After I reinstalled windows I didnt get a blue screen error for probably about 3-4 months and then I went into BIOS probably a week ago for the first time since I reinstalled windows and from that day I am now getting the blue screen errors again. I need to know how to fix this if at all possible. Please Help! Thank you

[WaggishOhio383]

Sounds like a RAM issue. Check what voltage and frequency your RAM is running at in BIOS. If you can get into Windows, I'd run the Windows Memory Diagnostic tool as well and see if it brings up any errors. If it does, it could mean your RAM is faulty, or it's simply set to bad voltage or clock speeds in BIOS (which would need to be changed).

[msclubby]

6 minutes ago, WaggishOhio383 said:

Sounds like a RAM issue. Check what voltage and frequency your RAM is running at in BIOS. If you can get into Windows, I'd run the Windows Memory Diagnostic tool as well and see if it brings up any errors. If it does, it could mean your RAM is faulty, or it's simply set to bad voltage or clock speeds in BIOS (which would need to be changed).

Ok I will run that right now and see if anything is wrong with the RAM and if not ill go into BIOS

[Radium_Angel]

8 minutes ago, msclubby said:

Ok I will run that right now and see if anything is wrong with the RAM and if not ill go into BIOS

If you can find the minidump files I can deconstruct them and tell you exactly why the system is crashing, and what is at fault.

[msclubby]

1 hour ago, WaggishOhio383 said:

Sounds like a RAM issue. Check what voltage and frequency your RAM is running at in BIOS. If you can get into Windows, I'd run the Windows Memory Diagnostic tool as well and see if it brings up any errors. If it does, it could mean your RAM is faulty, or it's simply set to bad voltage or clock speeds in BIOS (which would need to be changed).

I walked away from my computer while that was running and I came back and it was done and in windows so I didnt see if anything was wrong with the RAM so do I have to do it again and stay at my desk or is there a way to check if anything was wrong. 

[WaggishOhio383]

14 minutes ago, msclubby said:

I walked away from my computer while that was running and I came back and it was done and in windows so I didnt see if anything was wrong with the RAM so do I have to do it again and stay at my desk or is there a way to check if anything was wrong. 

In start, search for event viewer and open it. Double click on the the "windows logs" folder to expand it. Select the system tab and open it. Over on the right, there should be an icon with binoculars that says find. Click on that and type in "MemoryDiagnostics-Results", then click "find next". That should bring up the log file if it found any errors and made one. It may make a log anyway if there aren't any errors. I don't know for sure.

 

And yes, this is way more complicated than it should be.

[msclubby]

1 hour ago, WaggishOhio383 said:

In start, search for event viewer and open it. Double click on the the "windows logs" folder to expand it. Select the system tab and open it. Over on the right, there should be an icon with binoculars that says find. Click on that and type in "MemoryDiagnostics-Results", then click "find next". That should bring up the log file if it found any errors and made one. It may make a log anyway if there aren't any errors. I don't know for sure.

 

And yes, this is way more complicated than it should be.

Ok thank you I will look at that now and let you know

[msclubby]

6 minutes ago, msclubby said:

Ok thank you I will look at that now and let you know

So it does this

[msclubby]

1 hour ago, WaggishOhio383 said:

In start, search for event viewer and open it. Double click on the the "windows logs" folder to expand it. Select the system tab and open it. Over on the right, there should be an icon with binoculars that says find. Click on that and type in "MemoryDiagnostics-Results", then click "find next". That should bring up the log file if it found any errors and made one. It may make a log anyway if there aren't any errors. I don't know for sure.

 

And yes, this is way more complicated than it should be.

I actually just got this so it said it detected no errors but in the middle of me doing that i got another blue screen error

[WaggishOhio383]

2 minutes ago, msclubby said:

I actually just got this so it said it detected no errors but in the middle of me doing that i got another blue screen error

Did you happen to note what the specific error code for the blue screen was? I'd check what your ram voltage is set to in BIOS, because having it too high or low can cause random blue screens like this. Normally your RAM should be set to 1.35 V

[msclubby]

5 minutes ago, WaggishOhio383 said:

Did you happen to note what the specific error code for the blue screen was? I'd check what your ram voltage is set to in BIOS, because having it too high or low can cause random blue screens like this. Normally your RAM should be set to 1.35 V

i do not know what the error code is so once it happens again i’ll take a picture and reply to your comment and then after that i’ll go into bios and check what the voltage is. i’m just so confused cause it didn’t do it for a while and then i went into bios one day and now it’s happening again

[eeeee1]

3 hours ago, msclubby said:

Sorry your PC has ran into a problem and it has to restart

this isnt a error code.

 

after going into the bios, did you change anything?

[WaggishOhio383]

Just now, msclubby said:

i’m just so confused cause it didn’t do it for a while and then i went into bios one day and now it’s happening again

It's possible you accidentally changed something in your BIOS that caused this problem then. If you check the BIOS and your ram voltage is already set to 1.35V, I would try clearing CMOS to restore all the settings back to the default, since there's no telling what you could have accidentally changed.

[msclubby]

5 minutes ago, eeeee1 said:

this isnt a error code.

 

after going into the bios, did you change anything?

The only thing in BIOS I have ever changed was the fan curve

[msclubby]

5 minutes ago, WaggishOhio383 said:

It's possible you accidentally changed something in your BIOS that caused this problem then. If you check the BIOS and your ram voltage is already set to 1.35V, I would try clearing CMOS to restore all the settings back to the default, since there's no telling what you could have accidentally changed.

Ok I have to do one thing real quick and then ill try that. It is possible I accidently changed something and I probably did but i just dont know enough about computers to know what to do so anything helps

[eeeee1]

24 minutes ago, msclubby said:

The only thing in BIOS I have ever changed was the fan curve

can we get a error code?

[msclubby]

15 minutes ago, eeeee1 said:

can we get a error code?

when it happens again yes

[msclubby]

1 hour ago, WaggishOhio383 said:

It's possible you accidentally changed something in your BIOS that caused this problem then. If you check the BIOS and your ram voltage is already set to 1.35V, I would try clearing CMOS to restore all the settings back to the default, since there's no telling what you could have accidentally changed.

How do you clear CMOS?

[WaggishOhio383]

2 minutes ago, msclubby said:

How do you clear CMOS?

Unplug your PC, remove the little battery on the motherboard. Leave the battery out for 30 minutes or so (keep the PC unplugged, and hold down the case power button for 30 seconds while it's out). Then put the battery back in and plug back in your PC.

[msclubby]

2 minutes ago, WaggishOhio383 said:

Unplug your PC, remove the little battery on the motherboard. Leave the battery out for 30 minutes or so (keep the PC unplugged, and hold down the case power button for 30 seconds while it's out). Then put the battery back in and plug back in your PC.

Where is that battery?

I have a MSI XPG X570 mobo

Also im not sure if I want to take out a battery only cause i feel like im going to ruin something

[WaggishOhio383]

Just now, msclubby said:

Where is that battery?

I have a MSI XPG X570 mobo

Also im not sure if I want to take out a battery only cause i feel like im going to ruin something

It varies by the motherboard. It's just a little round cell battery. Sometimes it's hidden behind your GPU so you have to take that out. It's not dangerous to take out at all as long as your PC is unplugged. There's usually a mechanism you release that pops it out.

[msclubby]

6 minutes ago, WaggishOhio383 said:

It varies by the motherboard. It's just a little round cell battery. Sometimes it's hidden behind your GPU so you have to take that out. It's not dangerous to take out at all as long as your PC is unplugged. There's usually a mechanism you release that pops it out.

Ok im still kind of scared to do that though. I still havent gone into BIOS yet because I am doing a couple other things right now but when i get a chance and do it ill let you know

[eeeee1]

1 hour ago, msclubby said:

Ok im still kind of scared to do that though. I still havent gone into BIOS yet because I am doing a couple other things right now but when i get a chance and do it ill let you know

what you CAN do is short the JBAT1 pins. because you have a msi board and i do to and have this in my manual (and used it many times because Dragon Center kept bricking my system). so grab like a magnetic screwdriver (what i use) or a jumper cap (i don't know if you can use any ordinary metal object) and hold it to a set of pins on your board for like 5-10 seconds. you still need power off the system. make sure whatever you are using is making contact with all the pins.

 

if you want to know if you can do this, consult your manual. 

[msclubby]

3 hours ago, eeeee1 said:

what you CAN do is short the JBAT1 pins. because you have a msi board and i do to and have this in my manual (and used it many times because Dragon Center kept bricking my system). so grab like a magnetic screwdriver (what i use) or a jumper cap (i don't know if you can use any ordinary metal object) and hold it to a set of pins on your board for like 5-10 seconds. you still need power off the system. make sure whatever you are using is making contact with all the pins.

 

if you want to know if you can do this, consult your manual. 

ok thanks

[msclubby]

22 hours ago, WaggishOhio383 said:

It's possible you accidentally changed something in your BIOS that caused this problem then. If you check the BIOS and your ram voltage is already set to 1.35V, I would try clearing CMOS to restore all the settings back to the default, since there's no telling what you could have accidentally changed.

of course now that i want the blue screen to happen so i can send you the error code it hasn’t happened again