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3700X Crashing

TheTrendFriend
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Recently discovered random crashing while gaming. Thought it was the game or Windows version 2004.


However, after attempting to run Cinebench R20, the system crashes (reboot to POST) each time the render starts.

 

Before crashing, I noticed a temp of around 74C on HWINFO64 and Ryzen Master.

 

AMD Ryzen Balanced Power Plan.

 

Computer Type: Custom Build

CPU:  Ryzen 7 3700X @ Stock. (PBO enabled) + AIO

Motherboard: ASUS X570 TUF Gaming WIFI

GPU: RTX 2080 Super

RAM: 16GB Corsair Vengeance RGB Pro 3600C18 (2x8)

PSU: Cooler Master MW750

Operating System: Windows 10 Ver. 2004.

GPU Drivers: GeForce 456.55

Chipset Drivers: AMD 2.07.14.327

BIOS: ASUS 2607 (AGESA combo V2 PI [1.0.8.0])

 

**Windows Event Viewer Error**: 

Source: Kernel-Power. Event ID: 41. Task Category: (63)

 

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

 

**Windows Reliability Report:** "The previous system shutdown at 12:37:36 AM on ‎10/‎16/‎2020 was unexpected."


Did a CMOS reset and ran R20 on default settings. All runs passed on All/Single core with max temp of around 88C. 
 

With PBO enabled, still all runs passed. 
 

With XMP (DOCP) enabled, system crashes (POST) shortly after R20 starts rendering.
 

Ran Windows MemDiag and Memtest86 with XMP on and off and all tests passed. 
 

Almost running out of ideas. The system has been running with XMP enabled since built (about a year). 

 

EDIT: Troubleshooting

 

Clear CMOS: R20 Passed

PBO On + XMP Off: R20 Passed

PBO On + XMP On: R20 Failed

PBO Off + XMP Off: R20 Passed

PBO Off + XMP Off (Manual XMP timings): R20 Failed

 

 

 

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Posted (edited)
5 minutes ago, TheTrendFriend said:

Recently discovered random crashing while gaming. Thought it was the game or Windows version 2004.


However, after attempting to run Cinebench R20, the system crashes (reboot to POST) each time the render starts.

 

Before crashing, I noticed a temp of around 74C on HWINFO64 and Ryzen Master.

 

AMD Ryzen Balanced Power Plan.

 

Computer Type: Custom Build

CPU:  Ryzen 7 3700X @ Stock. (PBO enabled) + AIO

Motherboard: ASUS X570 TUF Gaming WIFI

GPU: RTX 2080 Super

RAM: 16GB Corsair Vengeance RGB Pro 3600C18 (2x8)

PSU: Cooler Master MW750

Operating System: Windows 10 Ver. 2004.

GPU Drivers: GeForce 456.55

Chipset Drivers: AMD 2.07.14.327

BIOS: ASUS 2607 (AGESA combo V2 PI [1.0.8.0])

 

**Windows Event Viewer Error**: 

Source: Kernel-Power. Event ID: 41. Task Category: (63)

 

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

 

**Windows Reliability Report:** "The previous system shutdown at 12:37:36 AM on ‎10/‎16/‎2020 was unexpected."


Did a CMOS reset and ran R20 on default settings. All runs passed on All/Single core with max temp of around 88C. 
 

With PBO enabled, still all runs passed. 
 

With XMP (DOCP) enabled, system crashes (POST) shortly after R20 starts rendering. 
 

Ran Windows MemDiag and Memtest86 with XMP on and off and all tests passed. 
 

Almost running out of ideas. The system has been running with XMP enabled since built (about a year). 

 

 

Have you tried increasing your memory voltage a bit? If it is at 1.35, set it to 1.45 and keep XMP on. I had a kit of G.Skill 3600MHz memory that was only stable at 1.45v instead of 1.35v.

EDIT: this was done with a Ryzen 7 3700x and Asus Prime X570 Pro motherboard with G.Skill TridentZ Neo 3600MHz kit.

Edited by Naijin
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I have not actually. I’ve just had a thought of turning off XMP and manually setting the timings. 
 

I’ll try your suggestion as well. 
 

Could it be fair to assume a RAM/XMP issue? Or would it be something to do with FCLK (Infinity fabric) with XMP on?

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Posted

It's funny, a friend of mine had pretty much the same issues with a Ryzen 2700.

 

Might be that your memory chips are not the "Ryzen Friendly" type.

We have a NEW and GLORIOUSER-ER-ER PSU Tier List Now. (dammit @LukeSavenije stop coming up with new ones)

You can check out the old one that gave joy to so many across the land here

 

Computer having a hard time powering on? Troubleshoot it with this guide. (Currently looking for suggestions to update it into the context of <current year> and make it its own thread)

Computer Specs:

Spoiler

Mathresolvermajig: Intel Xeon E3 1240 (Sandy Bridge i7 equivalent)

Chillinmachine: Noctua NH-C14S
Framepainting-inator: EVGA GTX 1080 Ti SC2 Hybrid

Attachcorethingy: Gigabyte H61M-S2V-B3

Infoholdstick: Corsair 2x4GB DDR3 1333

Computerarmor: Silverstone RL06 "Lookalike"

Rememberdoogle: 1TB HDD + 120GB TR150 + 240 SSD Plus + 1TB MX500

AdditionalPylons: Phanteks AMP! 550W (based on Seasonic GX-550)

Letterpad: Rosewill Apollo 9100 (Cherry MX Red)

Buttonrodent: Razer Viper Mini + Huion H430P drawing Tablet

Auralnterface: Sennheiser HD 6xx

Liquidrectangles: LG 27UK850-W 4K HDR

 

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8 minutes ago, Energycore said:

It's funny, a friend of mine had pretty much the same issues with a Ryzen 2700.

 

Might be that your memory chips are not the "Ryzen Friendly" type.

They're on the QVL for the mobo. They we’re running fine until just yesterday weirdly enough. 

 

9 minutes ago, Imannudein said:

My suggestion would be to disable PBO and try with XMP on. If not, try manually setting the timings for your ram. 

 Thats one of the combinations I havent done yet. Thanks. Worth a shot

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Just now, TheTrendFriend said:

They're on the QVL for the mobo. They we’re running fine until just yesterday weirdly enough. 

Oh so not that issue then. Any other changes you think might have affected things?

We have a NEW and GLORIOUSER-ER-ER PSU Tier List Now. (dammit @LukeSavenije stop coming up with new ones)

You can check out the old one that gave joy to so many across the land here

 

Computer having a hard time powering on? Troubleshoot it with this guide. (Currently looking for suggestions to update it into the context of <current year> and make it its own thread)

Computer Specs:

Spoiler

Mathresolvermajig: Intel Xeon E3 1240 (Sandy Bridge i7 equivalent)

Chillinmachine: Noctua NH-C14S
Framepainting-inator: EVGA GTX 1080 Ti SC2 Hybrid

Attachcorethingy: Gigabyte H61M-S2V-B3

Infoholdstick: Corsair 2x4GB DDR3 1333

Computerarmor: Silverstone RL06 "Lookalike"

Rememberdoogle: 1TB HDD + 120GB TR150 + 240 SSD Plus + 1TB MX500

AdditionalPylons: Phanteks AMP! 550W (based on Seasonic GX-550)

Letterpad: Rosewill Apollo 9100 (Cherry MX Red)

Buttonrodent: Razer Viper Mini + Huion H430P drawing Tablet

Auralnterface: Sennheiser HD 6xx

Liquidrectangles: LG 27UK850-W 4K HDR

 

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Just now, Energycore said:

Oh so not that issue then. Any other changes you think might have affected things?

Honestly, nothing has changed since I’ve built it bout a year ago. 
 

All i can think of is it did a Windows Update the night before, then the crashes started happening while gaming. Thought it might be a bug with the game, decided to run R20 to be sure. And here I am now. :/

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2 minutes ago, TheTrendFriend said:

Honestly, nothing has changed since I’ve built it bout a year ago. 
 

All i can think of is it did a Windows Update the night before, then the crashes started happening while gaming. Thought it might be a bug with the game, decided to run R20 to be sure. And here I am now. :/

maybe because of windows.

update bios if not up to date.

try to increase SOC voltage to 1.1 and see if xmp becomes stable

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6 minutes ago, boggy77 said:

maybe because of windows.

update bios if not up to date.

try to increase SOC voltage to 1.1 and see if xmp becomes stable

Wont be the first time WU breaks something.


BIOS is the latest available.

SOC Voltage is already at 1.1.

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Ok, I've run a couple of stress tests with the results.

 

PBO OFF + XMP OFF: Passed

PBO ON + XMP OFF: Passed

PBO ON + XMP ON: Failed

PBO OFF + XMP ON: Failed

PBO ON + XMP OFF (Manual timings): Failed

 

PBO + XMP ON

 

Stick A Slot 4: Failed

Stick A Slot 2: Failed

Stick B Slot 4: Failed

Stick B Slot 2: Failed


Does it seem like bad RAM?

 

Running Memtest86 again to be sure. 

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1 hour ago, Naijin said:

Have you tried increasing your memory voltage a bit? If it is at 1.35, set it to 1.45 and keep XMP on. I had a kit of G.Skill 3600MHz memory that was only stable at 1.45v instead of 1.35v.

 

Messing with timings and power/re-seating my RAM helped with me. I had the same crashing issue, lucky for me though my MoBo was telling me RAM was the issue.

Sorry I probably edited my post. Refresh plz. Build Specs Below.

System

  • CPU
    Ryzen 9 5900x
  • Motherboard
    ASUS ROG STRIX X570-F
  • RAM
    32 GB (2X8) Trident Z Neo 3600MHz CAS 16
  • GPU
    ASUS ROG STRIX RTX 3070
  • Case
    Corsair 4000D Airflow
  • Storage
    Sabrent 1 TB TLC PCI 4.0 NVMe M.2
  • PSU
    NZXT C850 Gold PSU
  • Display(s)
    BenQ MOBIUZ EX2710Q 27"
  • Cooling
    Corsair H100i RGB Pro XT 240mm
  • Operating System
    Windows 11
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11 minutes ago, TheTrendFriend said:

Ok, I've run a couple of stress tests with the results.

 

Clear CMOS: R20 Passed

PBO On + XMP Off: R20 Passed

PBO On + XMP On: R20 Failed

PBO Off + XMP Off: R20 Passed

PBO Off + XMP Off (Manual XMP timings): R20 Failed


Does it seem like bad RAM?

Try downclocking one step. My 3200 kit is only stable at 3000 MHz

Current System: Ryzen 7 3700X, Noctua NH L12 Ghost S1 Edition, 32GB DDR4 @ 3200MHz, MAG B550i Gaming Edge, 1TB WD SN550 NVME, SF750, RTX 3080 Founders Edition, Louqe Ghost S1

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17 minutes ago, mr fobs said:

Messing with timings and power/re-seating my RAM helped with me. I had the same crashing issue, lucky for me though my MoBo was telling me RAM was the issue.

Thats the thing, I’ve reseated the Modules, individually tested them in different slots. 
 

Mobo doesnt show any diagnostic lights when crashing. 

16 minutes ago, Hymenopus_Coronatus said:

Try downclocking one step. My 3200 kit is only stable at 3000 MHz

Did you try to RMA them? Mine was running fine at 3600 for a year. Possible for sudden instability like that?

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6 hours ago, TheTrendFriend said:

Did you try to RMA them?

It wasn't on the QVL and I couldn't be without my PC

Current System: Ryzen 7 3700X, Noctua NH L12 Ghost S1 Edition, 32GB DDR4 @ 3200MHz, MAG B550i Gaming Edge, 1TB WD SN550 NVME, SF750, RTX 3080 Founders Edition, Louqe Ghost S1

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