pc reboot under load pls help

[pandaarts]

i got a new pc few months ago but i have a problem.

when im trying to play a game or stress my gpu, it reboots pc under load 

i tried a fan and power setting it didn't reboot again for 2 or 3 weeks but then it started rebooting everytime i close a game or stress test

i took my gpu where i bought it and they said its because of cpu temp and i saw same problem in forums and i found that its because of psu but i dont know why this happening

pc specs:

r5 3600 (4.0ghz)

16gb 2400mhz ram

sapphire rx570

500w silver psu

[AndreiArgeanu]

What power supply do you have? (brand and series, e.g. EVGA BQ 500W)

Try stress testing the CPU on it's own and see if the temeperatures rise too high and pass the Tjunction, and causes the system to shutdown. Then proceed to stress test the GPU on it's own and track temperatures to see if they cross Tjunction and cause your system to shutdown. Then stress test both at the same time to see if the system shuts down.

If the system only shuts down when stressing the GPU only it most likely means you should return the GPU and not listen to the BS that a retailer tells you since they don't know the system, they're only trying to keep you from returning the product.

If the system only shuts down when stress testing both CPU and GPU, it could be that your powersupply cannot provide enough power to the components, however that is unlikely.

Also if you overclocked your cpu, try remove the overclock and reset BIOS settings to see if that fixes your issue.

 

 

[Helpful Tech Witch]

With the oc on the cpu, thats a 90w (ish) pull under load. A 150w gpu, that would proably pull 200w, with 50w for the motherboard, and another 70w for the rest (pirferals, drives, and whatever else is pluged in) Is about a 450w max pull under load, so you might be maxing out the waattage, and need a higher wattage psu.

[pandaarts]

16 minutes ago, AndreiArgeanu said:

What power supply do you have? (brand and series, e.g. EVGA BQ 500W)

Try stress testing the CPU on it's own and see if the temeperatures rise too high and pass the Tjunction, and causes the system to shutdown. Then proceed to stress test the GPU on it's own and track temperatures to see if they cross Tjunction and cause your system to shutdown. Then stress test both at the same time to see if the system shuts down.

If the system only shuts down when stressing the GPU only it most likely means you should return the GPU and not listen to the BS that a retailer tells you since they don't know the system, they're only trying to keep you from returning the product.

If the system only shuts down when stress testing both CPU and GPU, it could be that your powersupply cannot provide enough power to the components, however that is unlikely.

Also if you overclocked your cpu, try remove the overclock and reset BIOS settings to see if that fixes your issue.

 

 

i have xigmatek x-power 500w 80+ psu and i stress tested cpu it doesn't shutdown at 100° and i cant remove overclock i tried everything so do i have to just buy a better psu?

[Kilrah]

If it's an old PSU 300 of these 500W might be on the 5V and 3.3V rails which modern PC almost don't use anymore, leaving not enough on the 12V rail that matters.

[pandaarts]

4 minutes ago, HelpfulTechWizard said:

With the oc on the cpu, thats a 90w (ish) pull under load. A 150w gpu, that would proably pull 200w, with 50w for the motherboard, and another 70w for the rest (pirferals, drives, and whatever else is pluged in) Is about a 450w max pull under load, so you might be maxing out the waattage, and need a higher wattage psu.

i found a used 750w bronze psu. can that psu solve my problem?

[Helpful Tech Witch]

Just now, pandaarts said:

i found a used 750w bronze psu. can that psu solve my problem?

which one? a crappy d teir one? Or a Great teir a unit?

[pandaarts]

5 minutes ago, HelpfulTechWizard said:

which one? a crappy d teir one? Or a Great teir a unit?

i dont know about psu's but its rampage rmp-750

[Helpful Tech Witch]

2 minutes ago, pandaarts said:

i dont know about psu's but its rampage rmp-750

Im asking on the tier list, ill get back to you.

[pandaarts]

1 minute ago, HelpfulTechWizard said:

Im asking on the tier list, ill get back to you.

alright