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Screen frozen after new memory upgrade and multiple crashes

DGaming420
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So i installed new memory (ddr4 16gb 3200mhz). I checked the mb and cpu manufacturer page and they support it. I have (cpu) amd ryzen 5 3400g and (mb) erica2 from HP (chipset: B550A) and it crashed many times randomly and once it froze on the bluescreen from then it freezes on the startscreen of windows (pc turns on but screen freezes)

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I am gonna try to put back the original ram tommorow. But I'd like to find out what's the problem and if it didn't cause permanent damage.

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Go to topic listing Troubleshooting

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