Windows update keep turning off pc

[Great_Mihir]

I have updated windows 10 its latest version an hour ago, but now I am getting weird problem. The pc when I keep idle for around 1-2 mins it automatically shutdown. I checked power settings and I have set all to never sleep and High performance, still it gets shutsdown

If I keep using it, keep rotating mouse or use keyboard it doesn't seem to affect but when I keep it idle for 1-2 min it shuts down

 

Is there any way to uninstall the last update, I do not want to reinstall entire windows.

[Yeethead758]

So... This issue Has been happening with my Laptop and ive fixed it All you have to do go to Settings>System>Recovery>Recovery environment>Other Settings>Reset>Keep My Files BUT IT WILL KEEP YOUR FILES NOT APPS... THATS THE ONLY WAY OR COMPLETE LY WIPE THE OS WITH A NEW COPY OF WINDOWS 10...

[bmx6454]

do you have a restore point set before the update? if so, just load that.

[SupaKomputa]

Investigate the problem first.

Go to event viewer and check if theres any warning or critical error.

or try booting in safe mode, see if it persist there also.

[Great_Mihir]

1 hour ago, Yeethead758YT said:

So... This issue Has been happening with my Laptop and ive fixed it All you have to do go to Settings>System>Recovery>Recovery environment>Other Settings>Reset>Keep My Files BUT IT WILL KEEP YOUR FILES NOT APPS... THATS THE ONLY WAY OR COMPLETE LY WIPE THE OS WITH A NEW COPY OF WINDOWS 10...

 

1 hour ago, SupaKomputa said:

Investigate the problem first.

Go to event viewer and check if theres any warning or critical error.

or try booting in safe mode, see if it persist there also.

 

1 hour ago, bmx6454 said:

do you have a restore point set before the update? if so, just load that.

I have tried doing all of these methods, and these are result

 

There didn't seem anything unusual in event viewer, I didn't have restore point, I tried  Resetting by keeping my files but when I click it, It shows progress but in between automatically shuts down and pc didn't reset.

 

All now I am thinking it might be somekind of Hardware issue as I unplugged SATA cable of Harddrive and when I turn on into Bios it still shutdown after few mins 

 

What should I do now?

 

 

 

 

[SupaKomputa]

reset the bios

[Great_Mihir]

13 minutes ago, SupaKomputa said:

reset the bios

Okay I tried resetting my bios by setting to optimal default but still problem persists. I found wikihow article on resetting CMOS jumper, but I wasn't able to find it in my motherboard.

My motherboard is Gigabyte GA-A320M-2SH

[SupaKomputa]

Just pop the battery for 1 minute and then put it back.

It should reset the bios to default.

[Great_Mihir]

19 minutes ago, SupaKomputa said:

Just pop the battery for 1 minute and then put it back.

It should reset the bios to default.

Thanks for help, it worked!

I just popped the cell out for few mins and put it back in and now the pc seems to be working fine it didn't abruptly shutdown for approx 15 mins now which before shuts down every 2 mins.

Can you explain what was the problem and why did removing and reinstalling that cell worked? (I am just curious.)

[SupaKomputa]

I guess the windows updates make some changes on how it communicates with the bios (UEFI).

Or the update bugged, so it cannot update access the bios to make the needed changes.

With the battery popped out, it clears any record in the bios, so it force windows to adjust to the new settings.

Purely speculations, glad it worked, you should do extended testing to see if the problem is not your hardware.

[Great_Mihir]

11 minutes ago, SupaKomputa said:

I guess the windows updates make some changes on how it communicates with the bios (UEFI).

Or the update bugged, so it cannot update access the bios to make the needed changes.

With the battery popped out, it clears any record in the bios, so it force windows to adjust to the new settings.

Purely speculations, glad it worked, you should do extended testing to see if the problem is not your hardware.

I have some bad news, your method worked instead of pc shutting down even 2-3 mins it kept running for 40 mins but now again same problem starts occuring

 

I found some articles that ryzen cpu turns off automatically when overheated, I thought it might be problem so I was monitoring my ideal temps and it were 38°C to 40°C also pc case didn't felt like heating up. Is this temps are okay for cpu, I am using AMD included cooler.

 

Is there anything else I can do?

[SupaKomputa]

Well any CPU will turn off automatically when the temp threshold is reached.

Try updating the bios or the ryzen chipset driver.

Check the bios for temp threshold, windows might set it wrong.

This could be a bug in for the windows update, if all fails, i suggest reverting to the older version (uninstall the update).

Or to the extreme, you need to reinstall windows.

[SupaKomputa]

If you have an old unused HDD, you might wanna install windows in it, just to test before making a complete reinstall.

[Great_Mihir]

Just now, SupaKomputa said:

Well any CPU will turn off automatically when the temp threshold is reached.

Try updating the bios or the ryzen chipset driver.

Check the bios for temp threshold, windows might set it wrong.

This could be a bug in for the windows update, if all fails, i suggest reverting to the older version (uninstall the update).

Or to the extreme, you need to reinstall windows.

 

Just now, SupaKomputa said:

If you have an old unused HDD, you might wanna install windows in it, just to test before making a complete reinstall.

I am just going to completely reinstall windows now as I have windows flash drive with 1904 version. I don't have extra HDD and I don't want to mess with bios as updating it wrong might lock pc.

Thanks for being such a huge help.