Windows 10 Hard Drive Issues

Techo238 · September 8, 2020

CPU: AMD FX-6300

MoBo: Gigabyte 970A-UD3P

GPU: GTX 750ti

Storage (Boot): 240GB Kingston SSD

Storage 2: Seagate 1TB 7200RPM HDD

OS: Windows 10 2004 Update

Having issue with my secondary 1TB HDD since 2004 update. It started randomly giving me popups and notifcations saying the D: drive was inaccessible but I would open File explorer and the device would be there and i could access a range of files from old to new on the drive. However after that it started requesting to run disk checks every so often during boot and i cancelled it the firt 2 times then it ran the third and it seemed happy enough and booted to Windows. Today I started getting notifications from the Autoplay service asking me what to do with drive D: so I ran check disk and it failed at stage 4 stating that the disk doesn't have enough space to replace bad sectors (screenshot below). The drive is approaching 5 years old at this point and has about 750GB of data stored on it. I assume there is should be some level of concern here but is this to do with the windows update or is my drive about to be no longer?

Ashleyyyy · September 8, 2020

it's possible it started failing at an unfortunate moment, in time with the update. this definitively seems like hardware to me, nothing to do with Windows.

what is unusual is the drive disconnecting and then reconnecting... that's unusual. maybe check that the cables are still connected properly?

regardless i'd get the data off of it as quick as you can, that drive could die any moment.

if you don't have a replacment drive and/or can't buy a drive quick enough due to covid or whatver you could get like 1TB of Google Drive storage and upload everything there, but you'd need speedy internet.

Techo238 · September 8, 2020

3 hours ago, Escanor said:

Download crystaldiskinfo and run it give full view of smart status of the drive like this

if you unable to you could perhaps mount the drive externally and then check with same app, eitherway if the drive is failing you want to replace it before you lose data, and obviously backup important data.

3 hours ago, Ashley said:

it's possible it started failing at an unfortunate moment, in time with the update. this definitively seems like hardware to me, nothing to do with Windows.

what is unusual is the drive disconnecting and then reconnecting... that's unusual. maybe check that the cables are still connected properly?

regardless i'd get the data off of it as quick as you can, that drive could die any moment.

if you don't have a replacment drive and/or can't buy a drive quick enough due to covid or whatver you could get like 1TB of Google Drive storage and upload everything there, but you'd need speedy internet.

Backed everything I needed up then checked crystal disk info and the drive picks up as “good” in health. The drive operated completely normally as I was copying data off it.
Did also check the SATA connections on the drive and reseated them just to be sure that they were connected correctly.

Anyway, thanks to both of you for your help

Techo238 · September 10, 2020

On 9/9/2020 at 12:31 AM, Escanor said:

Check ultra dma crc errors if it keeps adding numbers its bad sata cable or port or in rare case controller on either mainboard or the drive it self, usually just bad cable, if you replaced cable already you may have fixed it by that it should still show data in ultra dma crc errors but it will stop going up, its usually never marked yellow or red etc but can still indicate issue with sata cable or connection.

Crystal disk info still reports the drive as good and I checked yesterday and today for Ultra DMA crc errors and the count has stayed the same. So then out of interest I ran check disk again today and the drive passed it and it said no further action was required. Only think I can think is different is that I changed to a different SATA port on the mobo as it was easier to plug into. Other than that the hardware is all connected in the same way as before.