System crashing, please help!

Loganstech · August 23, 2020

Hey guys,

So I built my first PC yesterday afternoon and downloaded all the drivers I thought I needed and then topped up with 2 that I missed today. After running some games, not over clocking, it started to freeze and then crash over and over again.

After looking at the minidump file, I had two error codes which both said that several drivers needed updating, to do with the hardware I think. After I downloaded Auslogic's driver updater, I restarted my pc to implement them. As it was booting up, it wouldn't proceed to the login screen and had the "diagnosing your pc" message for a few minutes. When that went away I had two options, go to advanced settings or to restart. At first I went restart but the same thing happened so I went into advanced settings, then clicked on the PC repair/diagnosis option which "repaired" any problems it found.

It then restarted my computer but when I logged into it this time, all the things I downloaded were gone from the desktop screen but still installed and will not open, like steam and origin etc. I did a windows memory diagnostic and its still the same.

How do I fix this so that it doesn't crash and all my stuff is working again? Thank you so so so much for any help you can provide :)

Motherboard is an MSI MPG 2390 gaming edge ac,

MSI geforce gtx 1660 super ventus xs oc

Intel I7 9700kf cpu with corsair vengeance ram, 16gb

Windows 10 OS

kennlebu · August 23, 2020

I'm not sure where you downloaded drivers from but try to avoid 3rd party sites if you can. Use windows update or the official manufacturers' websites to get drivers

TetraSky · August 23, 2020

It is possible you didn't get the right drivers.

Frankly, with Intel, you should only need to download 1 driver, that's all.

The GPU driver straight from Nvidia.

The rest is Optional because Windows will automatically download them anyway :

The chipset driver

The sound card driver

The wifi driver.

Possibly onboard graphic driver.

(You don't need anything else other than those, and you can get them from MSI's website)

If you get more than that, and elsewhere than the official website, what are you doing?

Windows 10 will be looking for the majority of your drivers through windows update without you having to do anything.

BSOD caused by drivers are often caused by bad RAM. I'd suggest running memtest for 12+hours or at the very least, Prime95 on Blend for an hour or so IF you have adequate cooling. This should tell you if your RAM is good or bad, if any errors happen. WMD is not good enough and won't find majority of issues.