Windows 'Freezing'

[CoinDuckling369]

Hello LTT Community,

 

I recently built the following machine:

 

CPU: AMD Ryzen 9 3900X

MB: Asus Crosshair VI Hero (non WiFi)

RAM: G. Skill Trident Z RGB 2x8GB 3200MHz (will be swapped with 64GB soon)

GPU: Asus ROG Strix GeForce GTX 1070 TI Advanced

AIO: NZXT Kraken Z63

CASE: NZXT H510 Elite (with fan controller, so no fans except AIO pump on mobo)

PSU: Corsair HX1200

SSD: Samsung 970 EVO Plus 1TB

SSD 2: Kingston A400 120GB

HDD 1: Seagate Barracuda 1TB

HDD 2: Seagate IronWolf 2TB

HDD 3: Seagate IronWolf 2TB

 

I had the motherboard for a great deal with the only issue being that the intergrated LAN chip was missing, so I bought a Realtek RTL8111G pci-e expansion card with it.

First I thought that it was the LAN Card, but I removed it and nothing changed.

 

The issue is that the pc kind of freezes after a few minutes of booting into windows.

When I start up a game just before the problem normally persists, it works perfectly until I close the game, no matter how long the session is.

With freezing I mean that you can still move the mouse and everything but nothing were you click works.

But for instance now I am writing this message on the same PC using Firefox and the issue hasn't showed up again. But when I restart the PC it will probably be back.

 

Temperatures are pretty normal, at this exact moment CPU = 48 C and GPU 34 C

 

If there is any more information you would like to know hit me up.

If you can think of anything that causes the problem, I would be happy to try it out.

 

[Moonzy]

sounds like OS anomalies

tried re-installing windows?

was the OS from a previous machine?

[Haro]

was this a fresh install?

disable xmp/docp and check.

 

[CoinDuckling369]

Yes it was a fresh install, I'll try the XMP/DOCP

[CoinDuckling369]

I disabled DOCP for the ram, and it looked stable today, but I'm still not sure if it is solved, I will post again if the issue persists, thanks for now 

[CoinDuckling369]

@TofuHaroto The problem appeared to be in the ram indeed, I switched it with the HyperX Predator from my other Ryzen system (2666MHz) and the problem was solved, when I placed the G.Skill RAM in my other Ryzen system that system gave the errors. I'll have to contact G.Skill for warranty I guess.