Memory Management Error (windows 10)

[Dr.Nef]

Hello everyone!

 

Since 2 weeks i had multiple crashes on my pc. Latest one was - Memory Management Error.

I used the memory diagnostic tool from windows 10 to see if something is wrong with my Ram and it says that there is a hardware problem with my memory.

My Question is what should i do now?

Contact the company of the Ram (G.Skill) ?

Hope somebody can i help me.

 

My Setup:

CPU: AMD Ryzen 9 3900x

GPU: Asus Rog strix 2080 ti

Motherboard: Asus Rog strix x570 e-gaming

RAM: G.skill Trident Z Neo 32 GB, DDR4-3600, CL16-19-19-39

PSU: be quiet! Dark Power Pro 11 750W

Bios Version: 2407

 

 

[Fasauceome]

1 minute ago, Dr.Nef said:

Contact the company of the Ram (G.Skill) ?

Yes, if your memory does have a problem, your warranty should take care of it.

[Haro]

10 hours ago, Dr.Nef said:

Contact the company of the Ram (G.Skill) ?

first of all, if you have xmp/docp then disable it and then use memtest or memory diagnostic.  

[Dr.Nef]

1 hour ago, TofuHaroto said:

first of all, if you have xmp/docp then disable it and then use memtest or memory diagnostic.  

i switched the settings from docp to auto. Unfortunately still the same problem.

[Dr.Nef]

1 hour ago, Fasauceome said:

Yes, if your memory does have a problem, your warranty should take care of it.

Thanks for the answer. If nothing helps on the software side I will definetly contact the company.

[Guest]

The highest supported memory speed for your Ryzen cpu memory controller is 3200mhz. 

Anything past this frequency is an overclock, therefore 3600mhz is not a guarantee on your system.

 

There's nothing wrong with the ram you have. You are fighting the board and cpu memory controller.

 

 

[Dr.Nef]

20 hours ago, ShrimpBrime said:

The highest supported memory speed for your Ryzen cpu memory controller is 3200mhz. 

Anything past this frequency is an overclock, therefore 3600mhz is not a guarantee on your system.

 

There's nothing wrong with the ram you have. You are fighting the board and cpu memory controller.

 

 

Okey so for now i set the ram frequency to 3200 mhz , but a good friend of mine has the same motherboard and ram

as i have with a ryzen 7 3700x and his system works just fine with 3600 mhz.

This problem wasnt from the beginning. I think it started since i updated drivers (Chipset, BIOS etc.)

[Guest]

1 hour ago, Dr.Nef said:

Okey so for now i set the ram frequency to 3200 mhz , but a good friend of mine has the same motherboard and ram

as i have with a ryzen 7 3700x and his system works just fine with 3600 mhz.

This problem wasnt from the beginning. I think it started since i updated drivers (Chipset, BIOS etc.)

Perhaps he has a better memory controller on his cpu. That's a thing.

[Dr.Nef]

On 7/23/2020 at 4:53 PM, ShrimpBrime said:

Perhaps he has a better memory controller on his cpu. That's a thing.

Problem solved!

One of the RAM had a Hardware Problem.

I spoke with the company and I will get a new one!