Tech Support with The Witcher 3

[Telenikros]

Yeah, I have googled this and seen many posts and videos about this, none of which have worked.

I have an Asus Crosshair VI Hero Motherboard

Ryzen 7 1700 tried it both stock speed at 3 GHz and overclocked at 3.7Ghz

16GB of Ram at 2400Mhz

2 GTX1080ti in SLI

850Watt PSU

I have tried the GPU's underclocked by 20 Mhz and the Video Ram Underclocked by 100Mhz

I have tried the system as I say with the CPU overclocked at 3.7Ghz and at the stock 3Ghz

The Bios at optimal default settings

and nothing is working.

What is happening I have been able to play the first 8 to 9 hours of the game, Meet up with Yen and went off with her when the Wild Hunt chase us down, got to where Gerald is being groomed and my PC keeps shutting down, just a complete power outage

I am able to play All the Assassins Creeds games at 4K resolution and Red Dead Redemption at 4K through Vulkan in SLI, Blender processing on Both GPU's and Folding@Home on both GPU's and my CPU no issues what so ever, many people ahve said it is a PSU problem, but if Folding@home and Blender can run for hours on my PC without it cutting out I can't see how this can be.

The Witcher 3 just keeps shutting my PC down.

I have run 3DMark on DX12 at 4K runs fine and Heaven for 20 minutes. no overheating issues.

Just from one second to the other, no BSOD, no Sounds, nothing.

My Screen just goes off and then I need to boot up my PC again

I have reinstalled the GPU Drivers. I have reinstalled the Motherboard Drivers.

the only information I have is by going into the Event Viewer in Windows 10 this is what I can find at the time it is shutting down

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user DESKTOP-JEESTVV\jjtho SID (S-1-5-21-3694686107-1848145489-1711999509-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

At that time I had Asus GPU Tweek OSD up and my GPU's where at 61 Degree's C and the GPU was at 49 Degree's C so it isn't a heating issue and as I say I have tried stress testing my PC out and it has lasted with no issues so the PSU is fine

Anyone had this issue and been able to resolve it?

DxDiag.txt DESKTOP-JEESTVV.txt

[ki8aras]

from what ive gathered the game crashes at a specific point so try verifying the game files?

[Telenikros]

1 minute ago, ki8aras said:

from what ive gathered the game crashes at a specific point so try verifying the game files?

tried reinstalling the game and verifying the game files, still no joy, and yes, I have played the game for 8 to 9 hours through the first village, and it is at thise scene 

where my PC keeps cutting out 

[Telenikros]

6 hours ago, Telenikros said:

Yeah, I have googled this and seen many posts and videos about this, none of which have worked.

I have an Asus Crosshair VI Hero Motherboard

Ryzen 7 1700 tried it both stock speed at 3 GHz and overclocked at 3.7Ghz

16GB of Ram at 2400Mhz

2 GTX1080ti in SLI

850Watt PSU

I have tried the GPU's underclocked by 20 Mhz and the Video Ram Underclocked by 100Mhz

I have tried the system as I say with the CPU overclocked at 3.7Ghz and at the stock 3Ghz

The Bios at optimal default settings

and nothing is working.

What is happening I have been able to play the first 8 to 9 hours of the game, Meet up with Yen and went off with her when the Wild Hunt chase us down, got to where Gerald is being groomed and my PC keeps shutting down, just a complete power outage

I am able to play All the Assassins Creeds games at 4K resolution and Red Dead Redemption at 4K through Vulkan in SLI, Blender processing on Both GPU's and Folding@Home on both GPU's and my CPU no issues what so ever, many people ahve said it is a PSU problem, but if Folding@home and Blender can run for hours on my PC without it cutting out I can't see how this can be.

The Witcher 3 just keeps shutting my PC down.

I have run 3DMark on DX12 at 4K runs fine and Heaven for 20 minutes. no overheating issues.

Just from one second to the other, no BSOD, no Sounds, nothing.

My Screen just goes off and then I need to boot up my PC again

I have reinstalled the GPU Drivers. I have reinstalled the Motherboard Drivers.

the only information I have is by going into the Event Viewer in Windows 10 this is what I can find at the time it is shutting down

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user DESKTOP-JEESTVV\jjtho SID (S-1-5-21-3694686107-1848145489-1711999509-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

At that time I had Asus GPU Tweek OSD up and my GPU's where at 61 Degree's C and the GPU was at 49 Degree's C so it isn't a heating issue and as I say I have tried stress testing my PC out and it has lasted with no issues so the PSU is fine

Anyone had this issue and been able to resolve it?

DxDiag.txt 125.3 kB · 1 download DESKTOP-JEESTVV.txt 145.17 kB · 0 downloads

Well it seems like putting the game into window boarder less mode as seemed to have fixed this issue for me. Been playing the game now for 3 hours with everything in ultra at 4k and hasn't crashed once.

If anyone can shine a light in why a full screen mode would make a PC crash but a window boarder less mode wouldn't then please do.

[PlayStation 2]

8 hours ago, Telenikros said:

Well it seems like putting the game into window boarder less mode as seemed to have fixed this issue for me. Been playing the game now for 3 hours with everything in ultra at 4k and hasn't crashed once.

If anyone can shine a light in why a full screen mode would make a PC crash but a window boarder less mode wouldn't then please do.

Could just be a really bizarre bug with your specific setup (or, at least running two 1080Tis maxed out at 2160p could have very strange and minor bugs). 

Probably isn’t relevant but what PSU do you have?