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PC rebooting under load.

VeggieX
By VeggieX
in Troubleshooting
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So my PC started rebooting under load. After about 5-15 minutes. Screen would go black. PC would restart. No error codes. No error dumps. Event Viewer says Kernal Power 41. Happens when playing games or when stressing just the CPU in Prime95. CPU temp is not the issue. Restarting as low as 78c. I thought it was my SF600 so I went through with the recall and got it replaced. But it started to happen with my AX860 I used til my new SF600 came. So not PSU. No dump file is created when it happens.

 

I have test each memory stick separately.  Change PSU, Updated Chipset Drivers and BIOS. Updates SSD Drivers, Updated graphic drivers.

 

 

Specs

Ryzen 7 3700x Stock speeds XMP and PBO enabled.

Aorus X570 I Pro Wifi BIOS F11 and F20b tested.

32GB Corsair Vengeance LPX

EVGA 980 Ti

SF600 and AX860

Win 10 v2004

 

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3 hours ago, VeggieX said:

So my PC started rebooting under load. After about 5-15 minutes. Screen would go black. PC would restart. No error codes. No error dumps. Event Viewer says Kernal Power 41. Happens when playing games or when stressing just the CPU in Prime95. CPU temp is not the issue. Restarting as low as 78c. I thought it was my SF600 so I went through with the recall and got it replaced. But it started to happen with my AX860 I used til my new SF600 came. So not PSU. No dump file is created when it happens.

 

I have test each memory stick separately.  Change PSU, Updated Chipset Drivers and BIOS. Updates SSD Drivers, Updated graphic drivers.

 

 

Specs

Ryzen 7 3700x Stock speeds XMP and PBO enabled.

Aorus X570 I Pro Wifi BIOS F11 and F20b tested.

32GB Corsair Vengeance LPX

EVGA 980 Ti

SF600 and AX860

Win 10 v2004

 

Could be the motherboard, but the only way to test that would be getting another board. Sadly something like this where there are no clear indications is harder to diagnose.

Main PC | AMD R7 3700X | Noctua D14 | MSI RTX 2080 Super XS OC | Corsair Vengence LPX 32GB DDR4 3200MHz | MSI B550A Pro | 1TB PNY XLR8 NVMe SSD | Kingston A400 960GB SSD | 2TB Western Digital Green HDD | Fractal Design Define R6TG |

Laptop (Asus TUF FX505DY) | AMD R5 3550H | RX560X | Crucial DDR4 16GB 2400MHz | Western Digital SN550 256GB SSD | PNY CS900 960GB SSD |

Phone | Samsung S10 Lite (128GB + 128GB SD card) |

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10 minutes ago, AdamBGames said:

Could be the motherboard, but the only way to test that would be getting another board. Sadly something like this where there are no clear indications is harder to diagnose.

Thanks. That or the CPU is my assumption. I have RMAs in for both but still trying to troubleshoot. 

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