Aida64 hardware failure with DOCP

[Lagombi]

I completed my first build last week, specs of which I will post below:

Motherboard: Asus TUF Gaming x570 plus

CPU: Ryzen R7 3700x (with stock cooler)

GPU: MSI GAMING X RTX 2070 SUPER

RAM: G.Skill TRIDENT-Z 3600MHz ram 2x8GB

Storage: WD BLACK SN750 NVMe

PSU: EVGA 750B5 750w 80+ bronze

 

I installed windows, all drivers, my games, enabled DOCP and started streaming Monster Hunter (a pretty demanding game!) the next day. No problems, everything looked good. 

 

One thing that bothered me though was the new hardware smell, so I had left Aida64 on a stability test and went away to eat lunch hoping that having all the fans running would air it out faster. Came back and I noticed there was a Hardware Failure detected! And the test was shut down. Restarted my computer and in what I believe to be an isolated incident, I was no longer able to boot into windows or repair windows and had to reinstall. 

 

I've run a few ~30min stability tests on the same Aida64 software since setting windows back up properly and noticed I only get that error to appear when DOCP is enabled and when I tell the software to stress the memory. 

 

I've never actually encountered any BSODs or strange behavior before the first time I ran Aida, and other benchmarks I've ran (including Memtest86) have returned adequate results, no errors. 

 

Since this is my first self-build I'm awfully paranoid that I've screwed something up royally. Does anyone else have experience with this? Are the Asus "ez mode" docp settings bad? Is there a potential problem with my hardware, or am I freaking out over something that isn't going to result in my machine exploding? 

[Haro]

Clear the cmos 

And get rid of any sort of overclock 

After that do the stress test, monitor temps and voltage.

If it passes , set the soc to 1.1 and dram to 1.35 and then try 3200 on ram with docp on 

Use memtest86 and / or OCCT to make sure it's stable. If it came with no errors

Do the stress test, and check. 

[-rascal-]

DDR4-3600 is pretty aggressive on Ryzen, from what I've heard.

I'm not saying it's not doable, but as @TofuHaroto mentioned, if your CPU can handle it, you may need to increase the SOC voltage.

Remember, on Ryzen, the Infinity Fabric (CCX) is tied to the DRAM frequency.

[Lagombi]

Things I did:
- re-seat everything in my system

- clear cmos

- default the settings on my BIOS

 

Testing ran fine on default settings, no cause for concern (other than that new metallic smell that is still bothering me).

 

- Enable DOCP, select 3200 MHz (voltages are auto, a little scared of tinkering with that, and I didn't see anything labelled "SOC")

The attached image here is after one hour of Aida64 stability test. Certainly did warm up my room a bit and got my throat feeling scratchy, but I guess that's what I can expect from the factory wraith prism cooler.

No errors were reported here at 3200 MHz! Seems like it's plenty stable.

 

I also ran Cinebench R20 - 4647 score at whatever default settings are preconfigured, and Unigine Heaven scores a 3280 at 1920x1080 extreme. Looked fine! Maybe some micro stuttering in Heaven but I don't think I see any reason to worry here?

At 3600 MHz, we get "Hardware Failure Detected!" within the first five minutes or so of the stability test...

However, Cinebench R20 scores a 4707 and Unigine Heaven scores a 3303. The min FPS was significantly smaller in Heaven, but otherwise I don't see any other issue. Again, I've never encountered any problems running at this speed before using Aida64. Memtest86 also detected 0 errors at this speed when I tried it earlier, so maybe it's unlikely in the real world that there'll be a problem with my system? I don't know.

 

I'm not much of a tinkerer myself, so what would you do in this scenario? As a gamer/streamer, do I just accept the potential instability in a worst-case scenario, or do I settle for the seemingly minor performance hit and stay at 3200MHz? Is there an easy and beginner-friendly way to increment through potentially achieving that "stable" 3600MHz speed?

 

Thank you for your time and patience.

[Haro]

1 minute ago, Lagombi said:

I'm not much of a tinkerer myself, so what would you do in this scenario

Set the soc to 1.1

Dram to 1.35 , don't be scared to manually put value in 

These values are perfectly fine.

[Lagombi]

44 minutes ago, TofuHaroto said:

Set the soc to 1.1

Dram to 1.35 , don't be scared to manually put value in 

These values are perfectly fine.

I think this is what you mean, right?


Lasted longer than the auto settings before it encountered a failure at least. Anything else worth trying?

[-rascal-]

2 hours ago, Lagombi said:

I think this is what you mean, right?


Lasted longer than the auto settings before it encountered a failure at least. Anything else worth trying?

 

Correct, that is the SOC voltage we are talking about.

 

Seems like DDR4-3600 might be too hard on your Ryzen 3700X.

 

Can you get the next frequency up stable?

DDR-3400?

 

Again, leave XMP on, and just change the DRAM frequency option in the BIOS.

[Lagombi]

Looks like a pass to me!
Also ran Heaven: 3280pts (same as 3200MHz) and Cinebench R20: 4650 pts (3 points higher lol)

Guess that's fine, right? If my particular chip can't handle 3600 MHz then I guess I just mark this thread as solved?

Thank you again for your time and patience.

 

 

 

[Haro]

2 hours ago, Lagombi said:

Guess that's fine, right? If my particular chip can't handle 3600 MHz then I guess I just mark this thread as solved

The difference in performance is negligible either way so don't worry about it.