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GPU Failing?

Alan G
By Alan G
in Graphics Cards
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@TofuHaroto @JetSmokifier16   I got a new graphics card and everything is fine now.  It could have been that the driver got corrupted when there was some type of Windows error, shutdown and restart.  I should have done some more troubleshooting of the drivers but have had too much COVID-19 work to do in terms of research and getting my Newsletter out every morning.  It was easy to just switch over to Intel CPU graphics (one big advantage over most new Ryzen CPUs) to continue working.  I'll keep the other GPU to do some trouble shooting on with another PC to see if it's OK.  It is still under warranty for another eight months.

 

Thanks to both of you for the suggestions.

 

Posted

I had a weird thing happen yesterday with my workstation GPU - Gigabyte GTX 1660 on an ASUS TUF - Z390 Pro Mobo and an Intel i7 CPU.  The system has worked perfectly since I built it at the end of February.  When I went to do some work after dinner, the video display was full of thin horizontal black lines that covered the whole screen spaced about 2mm apart.  I did a restart of the computer and they were still there and the software I use to calibrate the NEC P232W monitor did not recognize the GPU (NEC Spectraview II software). There was also some flickering on startup when the Windows screen loads. I went into the BIOS to see if there was a screen problem and it was fine. I tried all three display ports and get the same problem.  There was a new NVidia driver that GeForce said was available so I installed that but it did not make any difference at all.  I can run the PC off of the Intel CPU graphics with no problem. and have a new GPU that will come on Friday.

 

My question is whether this is a sign of GPU failure or something else.  Could this have been some kind of driver failure?  I know it is not related to a Windows update as I have not installed the updates for June.  I'm happy to trouble shoot things.  When the new GPU comes should I first remove the current driver with DDU? 

 

TIA

 

Workstation PC Specs: CPU - i7 8700K; MoBo - ASUS TUF Z390; RAM - 32GB Crucial; GPU - Gigabyte RTX 1660 Super; PSU - SeaSonic Focus GX 650; Storage - 500GB Samsung EVO, 3x2TB WD HDD;  Case - Fractal Designs R6; OS - Win10

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Ddu the drivers 

If you have any overclock on the GPU remove it 

If that didn't work try setting the power limit to something lower like 80% and check 

Also can you maybe post a pic on how the black lines look ?

PC: Motherboard: ASUS B550M TUF-Plus, CPU: Ryzen 3 3100, CPU Cooler: Arctic Freezer 34, GPU: GIGABYTE WindForce GTX1650S, RAM: HyperX Fury RGB 2x8GB 3200 CL16, Case, CoolerMaster MB311L ARGB, Boot Drive: 250GB MX500, Game Drive: WD Blue 1TB 7200RPM HDD.

 

Peripherals: GK61 (Optical Gateron Red) with Mistel White/Orange keycaps, Logitech G102 (Purple), BitWit Ensemble Grey Deskpad. 

 

Audio: Logitech G432, Moondrop Starfield, Mic: Razer Siren Mini (White).

 

Phone: Pixel 3a (Purple-ish).

 

Build Log: 

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I took the GPU out so I cannot repeat what right now.  I have some work to do this morning and will DDU the drivers and put it back in.  I don't have an overclock as this is basically a work and photography processing PC.  Here is one added piece of information:  I think the PC might have shut down and restarted.  I went to open a Word document that and it came up as autosaved which happens when something like that happens.  I was not at the PC so I cannot say why this might have happened.  All the parts in the PC are new, other than the data drives.

Workstation PC Specs: CPU - i7 8700K; MoBo - ASUS TUF Z390; RAM - 32GB Crucial; GPU - Gigabyte RTX 1660 Super; PSU - SeaSonic Focus GX 650; Storage - 500GB Samsung EVO, 3x2TB WD HDD;  Case - Fractal Designs R6; OS - Win10

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11 minutes ago, Alan G said:

All the parts in the PC are new, other than the data drives.

When your able to 

Take a picture 

Ddu the drivers and set the power limit to something less like 80% 

Good luck :D

PC: Motherboard: ASUS B550M TUF-Plus, CPU: Ryzen 3 3100, CPU Cooler: Arctic Freezer 34, GPU: GIGABYTE WindForce GTX1650S, RAM: HyperX Fury RGB 2x8GB 3200 CL16, Case, CoolerMaster MB311L ARGB, Boot Drive: 250GB MX500, Game Drive: WD Blue 1TB 7200RPM HDD.

 

Peripherals: GK61 (Optical Gateron Red) with Mistel White/Orange keycaps, Logitech G102 (Purple), BitWit Ensemble Grey Deskpad. 

 

Audio: Logitech G432, Moondrop Starfield, Mic: Razer Siren Mini (White).

 

Phone: Pixel 3a (Purple-ish).

 

Build Log: 

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On 6/25/2020 at 8:10 AM, Alan G said:

I had a weird thing happen yesterday with my workstation GPU - Gigabyte GTX 1660 on an ASUS TUF - Z390 Pro Mobo and an Intel i7 CPU.  The system has worked perfectly since I built it at the end of February.  When I went to do some work after dinner, the video display was full of thin horizontal black lines that covered the whole screen spaced about 2mm apart.  I did a restart of the computer and they were still there and the software I use to calibrate the NEC P232W monitor did not recognize the GPU (NEC Spectraview II software). There was also some flickering on startup when the Windows screen loads. I went into the BIOS to see if there was a screen problem and it was fine. I tried all three display ports and get the same problem.  There was a new NVidia driver that GeForce said was available so I installed that but it did not make any difference at all.  I can run the PC off of the Intel CPU graphics with no problem. and have a new GPU that will come on Friday.

 

My question is whether this is a sign of GPU failure or something else.  Could this have been some kind of driver failure?  I know it is not related to a Windows update as I have not installed the updates for June.  I'm happy to trouble shoot things.  When the new GPU comes should I first remove the current driver with DDU? 

 

TIA

 

Sounds like drivers. Either that or a bad chip but that’s unlikely. Drivers are always funky

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@TofuHaroto @JetSmokifier16   I got a new graphics card and everything is fine now.  It could have been that the driver got corrupted when there was some type of Windows error, shutdown and restart.  I should have done some more troubleshooting of the drivers but have had too much COVID-19 work to do in terms of research and getting my Newsletter out every morning.  It was easy to just switch over to Intel CPU graphics (one big advantage over most new Ryzen CPUs) to continue working.  I'll keep the other GPU to do some trouble shooting on with another PC to see if it's OK.  It is still under warranty for another eight months.

 

Thanks to both of you for the suggestions.

 

Workstation PC Specs: CPU - i7 8700K; MoBo - ASUS TUF Z390; RAM - 32GB Crucial; GPU - Gigabyte RTX 1660 Super; PSU - SeaSonic Focus GX 650; Storage - 500GB Samsung EVO, 3x2TB WD HDD;  Case - Fractal Designs R6; OS - Win10

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