Bad GPU? Please Help

[sotik]

I'm trying to figure out if I have a bad GPU or not.  This is a brand new PC and I only have a few days left on my return window before I'll have to solve this differently. Any help would be appreciated.

 

 A few weeks back I posted that I was getting these black lines jumping all over my screen while playing Call of Duty: Modern Warfare 2019 and it gradually grew worse to the point the game was crashing with errors. The conclusion that I came to on the CoD forums was that it wad a game issue since many people across many different builds, and even consoles, had this issue.

 

However, over the last few days I've been playing WoW and just started getting the same graphical glitch in that game too. Then half my screen turned green even on desktop. When I tried hooking a different monitor up, the port wasn't even displaying anymore.

 

Is this a mobo or GPU problem or something else? Because I've also noticed that sometimes my mystic light headers don't want to work either on top of my computer hard locking a few times where alli audio, sound, other monitors, even the mouse stopped responding. This happened while I was in WoW. 

 

Anyways here are my specs.

 

CPU: Ryzen 5 3600x

CPU Cooler: Cooler Master MasterAir g100m

Motherboard: MSI Gaming Edge x570

Memory: G Skill

Storage: Samsung 970 EVO Plus 500GB

Storage: Seagate BarraCuda 2TB HDD

Video Card: Gigabyte RX 5700 XT

Case: Fractal Designs Meshify C

Power Supply:Thermal Take 600w 80+ Gold

Operating System: Microsoft Windows 10 Pro

[5x5]

I suspect it's defective VRAM - return the Gigabyte model and get one from Sapphire (the Pulse or Nitro+) or the PowerColor Red Devil.

Also, return that power supply and get a good one - the Corsair RMx or BitFenix Formula for example.

[Haro]

Try using ddu and if there is any oc get rid of it 

If that didn't work RMA the card 

[sotik]

Okay I used DDU to get rid of my display drivers and then reinstalled them fresh. This is the only video card I have ever had in here, but made sure that it didn't find any other drivers just to be sure. I have never overclocked it, and I don't believe it is overclocked. This is what it says on the tuning screen,

 

[Haro]

2 minutes ago, sotik said:

 

Did ddu fix the problem ?

[sotik]

41 minutes ago, 5x5 said:

I suspect it's defective VRAM - return the Gigabyte model and get one from Sapphire (the Pulse or Nitro+) or the PowerColor Red Devil.

Also, return that power supply and get a good one - the Corsair RMx or BitFenix Formula for example.

What is going to be the difference between the pulse or nitro?

1 minute ago, TofuHaroto said:

Did ddu fix the problem ?

Well my screen isn't half green anymore, but I won't know about the in game problems without a few hours of play. Currently I am waiting in queue to get into WoW so I can see if it is still acting up.

[5x5]

1 minute ago, sotik said:

What is going to be the difference between the pulse or nitro?

Well my screen isn't half green anymore, but I won't know about the in game problems without a few hours of play. Currently I am waiting in queue to get into WoW so I can see if it is still acting up.

The Nitro+ is the highest end model while the Pulse is a mid-range card. Obviously the Nitro+ will use better capacitors, chokes and an entirely custom Sapphire PCB.

[sotik]

56 minutes ago, 5x5 said:

The Nitro+ is the highest end model while the Pulse is a mid-range card. Obviously the Nitro+ will use better capacitors, chokes and an entirely custom Sapphire PCB.

Gotcha. So are the Gigabyte cards bad cards? I would just prefer not to have to deal with Amazon shipping ATM because it took about 2 weeks just to get this card, I'd hate to be out 4+ weeks waiting to refund it and then buying something else.

After about 50mins in WoW I didn't notice anything going on. I am about to play CoD for a few hours and see what happens there.
 

[Haro]

Just now, sotik said:

So are the Gigabyte cards bad cards?

Not bad just mediocre at best 

 

Just now, sotik said:

. I am about to play CoD for a few hours and see what happens there

If the effect is gone then it was just a driver issue

[5x5]

30 minutes ago, sotik said:

Gotcha. So are the Gigabyte cards bad cards? I would just prefer not to have to deal with Amazon shipping ATM because it took about 2 weeks just to get this card, I'd hate to be out 4+ weeks waiting to refund it and then buying something else.

After about 50mins in WoW I didn't notice anything going on. I am about to play CoD for a few hours and see what happens there.
 

If your card runs fine, keep it. Gigabyte models usually have more issues since the cards aren't as well tuned and built as Sapphire models.