lost control over audio devices

[fallen01]

so i just upgraded my gpu and for no reason i lost all control over my audio interface and headsets, basically when i open youtube to watch something using my interface output it just shows a loading sign and never works unless i change my out put to my screen out put 

plus my headset mic stopped responding as well i only managed to fix this issue in my digital audio workstation yet it glitches out sometime   

i tried to reinstall the audio drivers for the interface and headsets drivers yet no hope  

please help

 

[The Flying Sloth]

You need to set the sample rate of both Windows and your interface to the same number, 24bit 44.1KHZ is a safe bet, then disable all audio devices you won't be using. It's the mismatch in sample rates that has previously cause me the same issue but setting the sample rate to the Windows default (24, 44.1) fixed it all.

[fallen01]

1 minute ago, The Flying Sloth said:

You need to set the sample rate of both Windows and your interface to the same number, 24bit 44.1KHZ is a safe bet, then disable all audio devices you won't be using. It's the mismatch in sample rates that has previously cause me the same issue but setting the sample rate to the Windows default (24, 44.1) fixed it all.

is there any guide on how to properly do them ?

[fallen01]

4 minutes ago, The Flying Sloth said:

You need to set the sample rate of both Windows and your interface to the same number, 24bit 44.1KHZ is a safe bet, then disable all audio devices you won't be using. It's the mismatch in sample rates that has previously cause me the same issue but setting the sample rate to the Windows default (24, 44.1) fixed it all.

they are currently both sitting on 48khz like they were in the first place  

[The Flying Sloth]

15 minutes ago, fallen01 said:

is there any guide on how to properly do them ?

What interface are you using?

[fallen01]

Just now, The Flying Sloth said:

What interface are you using?

behringer umc 404hd 

[The Flying Sloth]

Just now, fallen01 said:

behringer umc 404hd 

Yeah, that's the one thing with those Behringer interfaces, you have to be very careful with the sample rates.
If restarting the audio process doesn't fix it,
Set both the input and output sample rates to 24bit 44.1khz with spatial sound and enhancements disabled, 
Use these exclusive mode settings.


It might not make much sense but trust me, it'll save you a lot of trouble (assuming you're having the same issue I did), also make sure you do the same for the inputs, if you don't the interface has a hissy fit and changes sample rates on you which causes the issue you're having.

Sloth

[fallen01]

5 minutes ago, The Flying Sloth said:

Yeah, that's the one thing with those Behringer interfaces, you have to be very careful with the sample rates.
If restarting the audio process doesn't fix it,
Set both the input and output sample rates to 24bit 44.1khz with spatial sound and enhancements disabled, 
Use these exclusive mode settings.


It might not make much sense but trust me, it'll save you a lot of trouble (assuming you're having the same issue I did), also make sure you do the same for the inputs, if you don't the interface has a hissy fit and changes sample rates on you which causes the issue you're having.

Sloth

i did that and still no fix 

[The Flying Sloth]

2 minutes ago, fallen01 said:

i did that and still no fix 

Assuming you've done everything I said, your interface is your defauly audio device and and the UMC control panel shows 44.1 the only other thing I can suggest is to restart audio process.
Press Windows key & R together then type Services.msc in the empty bar and hit Enter. When the Services window opens up, locate Windows Audio Services. Once found, right-click on the same and select Restart.

If that doesn't do it I'm sorry but I'm not sure how to fix it, perhaps someone else will but my only experience with this particular issue was fixed by following those steps.

[fallen01]

27 minutes ago, The Flying Sloth said:

Assuming you've done everything I said, your interface is your defauly audio device and and the UMC control panel shows 44.1 the only other thing I can suggest is to restart audio process.
Press Windows key & R together then type Services.msc in the empty bar and hit Enter. When the Services window opens up, locate Windows Audio Services. Once found, right-click on the same and select Restart.

If that doesn't do it I'm sorry but I'm not sure how to fix it, perhaps someone else will but my only experience with this particular issue was fixed by following those steps.

yea still the same i mean as long as its working in protools im fine but is there any way to get my headset mic working im sure its not damaged or anything it happened when i upgraded the gpu the headset does output sound but it stopped inputting  

[The Flying Sloth]

9 hours ago, fallen01 said:

yea still the same i mean as long as its working in protools im fine but is there any way to get my headset mic working im sure its not damaged or anything it happened when i upgraded the gpu the headset does output sound but it stopped inputting  

You never said you were using a DAW, set the protocols sample rate to the same as your windows one and all I'll be fixed. Your DAW is at a different sample rate and because it takes priority on the interface Windows audio stops working if it's not at the same sample rate.