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Aio and fan problems

Hi I have an asrock x570 pro4 and a Silverstone p360 aio and I'm having problems with the aio not lightning up even the it is connected to the motherboard CPU/pump 4pin connection and my main problem is that even tho it is connected it still dosent light up and dosent make use of the full 4 pin connections as the pump uses a 3 pin connection is there any way to get the pump to light up and use all 4 pins that the motherboard header has so I'm not worried about the aio not running and possibly overheating my CPU 

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Confirming, the aio is plugged into the CPU header.

And the aio has a three pin connector.

The motherboard has a for pin CPU header.

 

Is there any other connection on the aio?

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No there is only the 4 pin connector and 2+1 pin the connects to the fans and the fans are all connected to a controller that has SATA Power from the psu

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