intel Server Board S5500BC and Ubuntu Server EFI

[JJL Computers LTD]

Hi.

 

We have an issue with one of our servers. We recently swapped out a motherboard to a Intel Server Board S5500BC.

 

Since then we haven't been able to boot the OS (Ubuntu Server v18) at all. We have ran the Ubuntu boot loader repair tool via USB and when it gets to the stage of configuring the new boot GRUB, the system freezes and we have to hard reset it.

 

I have tried putting in a new boot drive and installing Ubuntu Server onto that and it gets to installing the GRUB and the system also then freezes here too.

 

What would you recommend doing next? We have tried googling our issue and can't find any answers to it.

 

Thanks.

[Electronics Wizardy]

Does that board support efi? I don' think that was common on systems from that era.

 

Id just do a reinstall and restore backups on it.

 

What is the partition layout?

[JJL Computers LTD]

Hi.

 

I thought the board did support it. It has the option in the bios(image attached).

 

Also this is the stage it stops on(image attached).

 

Thanks.

[Electronics Wizardy]

5 minutes ago, JJL Computers LTD said:

Also this is the stage it stops on(image attached).

 

what was the old board?

 

does it boot the ubuntu live disk in uefi mode?

 

Why not reinstall + restorer backups?

[JJL Computers LTD]

The old board was a asrock 970m pro3.

Yes the new board does boot to the live uefi USB.

 

The server is a fairly new one and I havent got a backup of it currently.

 

Thanks.

[JJL Computers LTD]

And before the amd system it was on a intel i7.

[Electronics Wizardy]

2 minutes ago, JJL Computers LTD said:

The old board was a asrock 970m pro3.

Yes the new board does boot to the live uefi USB.

 

The server is a fairly new one and I havent got a backup of it currently.

 

Thanks.

Moving a disk to a new serveres won't always work...

 

Make a backup and resinstall. Probalby move to vms when your at it as well.

 

But for fixing it, what is your partition layout? Did you add the efi boot file in the bios? Does that help?

[JJL Computers LTD]

It has 2 partitions.

 

How do I add that in the bios is it add a new boot device?

 

Thanks.

[Electronics Wizardy]

Just now, JJL Computers LTD said:

It has 2 partitions.

 

How do I add that in the bios is it add a new boot device?

 

Thanks.

what partitions...

 

Under the add new boot option menu.

[JJL Computers LTD]

From the live USB theses are the partitions.

[JJL Computers LTD]

Right so I'm adding the new boot option I have selected the device what would the file path be?

[Yendric]

On 5/8/2020 at 7:06 PM, JJL Computers LTD said:

Right so I'm adding the new boot option I have selected the device what would the file path be?

Did you manage to make it work?