problem Screen went black while gaming

[Roberr]

So I was concerned that my gpu(rx 570) is dirty in the inside and some friends also told me to clean it up so I watch a tutorial to clean it up but after putting it back in and started playing video games the performance dropped a lot and after awhile it made the screen black but i can still hear the game. So I pulled the gpu out again making sure I did not do something wrong. Can it be the thermal paste on it? Please help me fix this problem.

[Skiiwee29]

If you took the cooler off it and repasted it, sounds like you didnt put it back together correctly and its overheating. 

[Roberr]

Sir, is there any video or can you help me out by sending you a picture? I'm still new at this. I'm sorry

[Roberr]

7 minutes ago, Skiiwee29 said:

If you took the cooler off it and repasted it, sounds like you didnt put it back together correctly and its overheating. 

Sir, is there any video or can you help me out by sending you a picture? I'm still new at this. I'm sorry

[Skiiwee29]

40 minutes ago, Roberr said:

Sir, is there any video or can you help me out by sending you a picture? I'm still new at this. I'm sorry

which card specifically do you own?

[Roberr]

54 minutes ago, Skiiwee29 said:

which card specifically do you own?

I own the Asus ROG STRIX Rx570 4GB

[Skiiwee29]

6 hours ago, Roberr said:

I own the Asus ROG STRIX Rx570 4GB

Can you post some pictures of the card? Looking specifically for the back plate, side profile shots and maybe take the cooler off again. Should be just the 4 screws holding around the GPU die, the ones with the springs on them. 

[Roberr]

7 hours ago, Skiiwee29 said:

Can you post some pictures of the card? Looking specifically for the back plate, side profile shots and maybe take the cooler off again. Should be just the 4 screws holding around the GPU die, the ones with the springs on them. 

 

[Skiiwee29]

Judging by the picture, doesnt look like you had good contact on the GPU DIE. Paste should have been spread better than that if it was proper contact. 

[shaneh890]

13 hours ago, Roberr said:

 

is that the original thermal paste or did you apply new? ive replaced it before on my 580 and it lowered temps by a lot. it does look like it isnt spread well which means you mightve not had even pressure. did you use a diagonal cross pattern when screwing it back together? also did you re connect the fans?

 

[GoodEnough]

could also be an overclocking issue, rx 500 series tends to give a black screen if overclocked too high

[Roberr]

7 hours ago, shaneh890 said:

is that the original thermal paste or did you apply new? ive replaced it before on my 580 and it lowered temps by a lot. it does look like it isnt spread well which means you mightve not had even pressure. did you use a diagonal cross pattern when screwing it back together? also did you re connect the fans?

 

It's the original thermal paste. I didn't replace it

[Roberr]

7 hours ago, Skiiwee29 said:

Judging by the picture, doesnt look like you had good contact on the GPU DIE. Paste should have been spread better than that if it was proper contact. 

But sir it's the original thermal paste. I nver replace it new

[Skiiwee29]

5 minutes ago, Roberr said:

But sir it's the original thermal paste. I nver replace it new

you need to replace the thermal paste then. 

[shaneh890]

15 hours ago, Skiiwee29 said:

you need to replace the thermal paste then. 

for sure. it overheated because that old paste is dry and not doing its job