Help Please

[iamtheapple]

So I just upgraded from a 500w PSU and an RX580 4GB to a 650w PSU and a 5700XT. Now when trying to play a heavy graphics game, COD Modern Warfare or Train Sim 2020, my computer just crashes. Only way to boot back up is to flip the switch on the back of the PSU. Updated card drivers through AMD and no other drivers need updating. Rest of specs: Ryzen 5 1600, 16GB ram, B350 mobo.

 

Thanks

[Streetguru]

3 minutes ago, iamtheapple said:

So I just upgraded from a 500w PSU and an RX580 4GB to a 650w PSU and a 5700XT. Now when trying to play a heavy graphics game, COD Modern Warfare or Train Sim

Should probably just reinstall windows with any major hardware changes.

 

Could try running a game from a linux USB just to see what happens without windows.

[StyvyStiefel]

Make sure all the power cables are plugged all the way into your motherboard and graphics card. Had a problem once where the issue was with a loose 24 pin plug in. Don't forget to also check the 6 pin.

Good Luck!

[iamtheapple]

So I just ran a blender render to see what would happen and no issues.100% card utilization and no crash. Maybe a driver issue?

[_Omega_]

What PSU are you using? 

Maybe try DDU

[iamtheapple]

7 minutes ago, _Omega_ said:

What PSU are you using? 

Maybe try DDU

EVGA 650w

 

[iamtheapple]

7 minutes ago, _Omega_ said:

What PSU are you using? 

Maybe try DDU

And with DDU, just uninstall all drivers and start fresh?

[_Omega_]

1 minute ago, iamtheapple said:

And with DDU, just uninstall all drivers and start fresh?

Yes uninstall all and get the latest drivers from AMDs website.

[iamtheapple]

10 minutes ago, _Omega_ said:

Yes uninstall all and get the latest drivers from AMDs website.

Still crashing when loading multi player COD :[ Super frustrating.

[_Omega_]

2 minutes ago, iamtheapple said:

Still crashing when loading multi player COD :[ Super frustrating.

I think its CODs fault... I can’t play Warzone on my old PC just on my new one... maybe try contacting Activisions support.

Are other games working fine?

[iamtheapple]

23 minutes ago, _Omega_ said:

I think its CODs fault... I can’t play Warzone on my old PC just on my new one... maybe try contacting Activisions support.

Are other games working fine?

Seems like it, I just tried Train Sim 2020 and Forza Horizon 4 and all is fine.

[iamtheapple]

19 minutes ago, iamtheapple said:

Seems like it, I just tried Train Sim 2020 and Forza Horizon 4 and all is fine.

So I tried GTA V and same thing. Another question, I have an nvme drive in my only m.2 slot. Does that interfere with the card at all?

[_Omega_]

11 minutes ago, iamtheapple said:

So I tried GTA V and same thing. Another question, I have an nvme drive in my only m.2 slot. Does that interfere with the card at all?

Maybe wait for an COD update... or maybe reinstall COD

[iamtheapple]

19 hours ago, _Omega_ said:

Maybe wait for an COD update... or maybe reinstall COD

Finally had the chance to mess with it tonight. Reinstalled my old card and it plays totally fine. I’m going to contact MSI tomorrow and see what they say.