Help with Headphones

[ssqyer]

I recently built a PC, and whatever output I use my audio sounds as if I'm stood in a large room and listening to it that way. I've tried using them with a 3.5mm audio splitter and without, yet they stlll sound the same. I've updated my BIOS and checked that HD audio is enabled but it has done nothing. In Discord whoever I'm in a group with can hear what's coming out of the headphones louder than they can hear me. I'm using HyperX Cloud Alphas and a MSI B450M MORTAR MAX motherboard if that helps at all.

 

Thanks.

[The Flying Sloth]

That to me sounds like a shorting issue, what you're hearing is the phase-negative version of the audio, try it in your phone to see if it's an issue with your PC or otherwise there's a wiring problem inside the headset and you'll have to return it.

[ssqyer]

It works fine on my phone, PS4, and Chromebook. What do you recommend I do to fix the shorting issue?

[The Flying Sloth]

Can you try plugging into a different audio jack, like, if you were plugged into the front audio jacks can you try plugging into the back and seeing if it's still broken.
To me what you've indicated suggests the audio jack on your PC is broken.

Sloth

[ssqyer]

It sounds the same to me no matter what audio jack they're plugged into, whether it's the front panel, directly into the motherboard or through my monitor. Thanks for helping btw, I really appreciate it.

 

[The Flying Sloth]

Okay, so your computer (unlike all those other devices) won't be using combo jacks, you could try using a converter (splitter) cable to go from combo jack to headphone and microphone separate signal.
If that doesn't fix it I'm honestly not sure what will

Sloth

[ssqyer]

Yeah, I've got a splitter but it still sounds like stereo headphones trying to sound like surround sound speakers. Do you think I could use a 3.5mm to usb adapter or something along those lines?