Laptop issue pls help

[IndiaAssassin]

Hey so while i was working on my dad's laptop i accidentally dropped it on the side and now its stuck on the startup screen and no sign of windows loading appears .

laptop: Lenovo ideapad 100-15IBY

pls help me

[Bombastinator]

23 minutes ago, IndiaAssassin said:

Hey so while i was working on my dad's laptop i accidentally dropped it on the side and now its stuck on the startup screen and no sign of windows loading appears .

laptop: Lenovo ideapad 100-15IBY

pls help me

Uhoh.  Did anything go “crunch” when this happened?  Have you tried a restart?  Are there any visible cracks?

[IndiaAssassin]

20 minutes ago, Bombastinator said:

Uhoh.  Did anything go “crunch” when this happened?  Have you tried a restart?  Are there any visible cracks?

I restarted and now its asking for boot media which is only the hard drive and it is not showing up

[Bombastinator]

1 minute ago, IndiaAssassin said:

I restarted and now its asking for boot media which is only the hard drive and it is not showing up

Double uhoh.  
 

there is a way to test for worst case which would be to load a different OS on a USB stick to test with.  It doesn’t get you off the hook though.

Best case Sata cable might have got jiggled. Worst case the HD is a mechanical HD and bit the big one when you dropped it.  Either way things will have to be done.  Might have to face the music on this one.  It’s possible the drive can be saved in worst case.  In best case it’s just open it up and reseat the drive.  Either way surgery of sorts would be required.  Gonna have to break the news I think.  There’s no hiding this one.

 

if your dad doesn’t know how to do what is required we may be able to talk him through it, assuming he’s got the screw drivers needed to open the thing for the Drive reseat... or possibly replacement.

[IndiaAssassin]

On 5/1/2020 at 9:48 AM, Bombastinator said:

Double uhoh.  
 

there is a way to test for worst case which would be to load a different OS on a USB stick to test with.  It doesn’t get you off the hook though.

Best case Sata cable might have got jiggled. Worst case the HD is a mechanical HD and bit the big one when you dropped it.  Either way things will have to be done.  Might have to face the music on this one.  It’s possible the drive can be saved in worst case.  In best case it’s just open it up and reseat the drive.  Either way surgery of sorts would be required.  Gonna have to break the news I think.  There’s no hiding this one.

 

if your dad doesn’t know how to do what is required we may be able to talk him through it, assuming he’s got the screw drivers needed to open the thing for the Drive reseat... or possibly replacement.

so i watched some teardown videos opened the laptop and tested the hard drive in another system and it doesn't show up, not even in the disk management window

 

so my dad decided to give that back to the company since he works on another system which was from his last company 

btw thanks for the help