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Crashing during gaming

Hypa
By Hypa
in Troubleshooting
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A friend of mine is having issues with his pc. He's been trying to run monster hunter world and his whole pc crashes.(seemingly completely random can be minutes can be an hour)

I've had him run a CPU stress test (aida64) without it crashing

Ive had him run a GPU stress test (heaven) still no crashes

the system is under a year old. I assumed it would be a power delivery issue he didnt have an 8 pin on his motherboard for a number of months he purely ran it on the 4 pin (12pins total) im curious if that could have caused a power delivery issue in the motherboard will it need an RMA ? any other advice on what to check would be appreciated.

heaven.png

aida64.png

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