New CPU causing Windows blue screen loop

[wulangchu]

Just recently i went from a Ryzen 5 1600 to a Ryzen 7 3700x. I updated my motherboard's (GIGABYTE GA-AB350-Gaming 3) BIOS to F50a. Now, with the Ryzen 7 in my pc, every boot up sends me to a windows blue screen with different error codes such as; 

 

UNEXPECTED KERNAL MODE TRAP

KMODE EXCEPTION NOT HANDLED

SYSTEM THREAD EXCEPTION NOT HANDLED

IRQL NOT LESS OR EQUAL

DRIVER IRQL NOT LESS OR EQUAL (what failed: NETIO.SYS)

 

I'm at a loss on what to do, how can i fix this?

[ZephCloud]

Have you tried cleaning the cmos?Or did the pc detect nee hardware and reset bios already?

[ZephCloud]

The most just format the c drive...xD

[5x5]

Did you break the socket or CPU pins? This screams of hardware damage.

[wulangchu]

3 minutes ago, 5x5 said:

Did you break the socket or CPU pins? This screams of hardware damage.

Both CPUs are not damaged, socket works fine. I just put in my Ryzen 5 in, and it boots up just fine.

 

[wulangchu]

I can confirm that the ryzen 5 works fine, im on my desktop right now. Checked BIOS and im some how in F31, and is till have the ECFW update tool on hand. Im thinking to update drivers. Anything i else i can do before i put Ryzen 7 back in?

 

[5x5]

1 hour ago, wulangchu said:

I can confirm that the ryzen 5 works fine, im on my desktop right now. Checked BIOS and im some how in F31, and is till have the ECFW update tool on hand. Im thinking to update drivers. Anything i else i can do before i put Ryzen 7 back in?

 

your BIOS update failed. Did you update through the BIOS itself or via Windows?

[wulangchu]

17 minutes ago, 5x5 said:

your BIOS update failed. Did you update through the BIOS itself or via Windows?

I updated through Gigabytes website. I updated windows to latest version. I check both processors and both are on bios f40. Ryzen 7 still stuck on blue screen loop on boot up, ryzen 5 still works. This is very frustrating. I got a pop up in the bios that says "clear cmos informarion" i dont know how to do that. Didnt think there was so many steps to this, and i cant find any clear information on what im doing wrong or right.

[wulangchu]

2 hours ago, ZephCloud said:

Have you tried cleaning the cmos?Or did the pc detect nee hardware and reset bios already?

How do you clear cmos? And how do i know if new hardware is detected if i cant get to my desktop?

[ZephCloud]

from the above message i see that you're still on f31 bios version...you need to be on f40 or newer to use the 3700x...

you can follow this video to update the bois...basically just download the latest bios (F50a) to a thumb drive...restart the pc .... enther the bios...q flash.... update bios...select the file and start...

 

to clear cmos you have to make sure there is no power coming from the psu...remove the cmos battery and wait 5 minutes and put it back...or you can use the cmos jumper at the bottom right of this motherboard...